Customer reviews from whirlpool.com
Whirlpool - 5.0 Slide-In Gas Range with Air Cooking Technology - White
Average customer rating
3.9
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
17
4 Stars
16
3 Stars
7
2 Stars
5
1 Star
2
57%of customers recommend this product.
(
12 out of
21)
Customer Reviews for Whirlpool - 5.0 Slide-In Gas Range with Air Cooking Technology - White
Customer Rating
5
on March 9, 2026
Posted by: Gail
[This review was collected as part of a promotion.] I like my stove I have baked in it I just haven't used the air fryer yet
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 10, 2026
Posted by: Range
from Canyon Tx
[This review was collected as part of a promotion.] Is not working well as I would like. Timer not working right.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not so great. Would not buy again
on March 10, 2026
Posted by: Agna
from Chicago, IL
[This review was collected as part of a promotion.] I’m giving this oven and range model only three stars mainly because the control panel is very difficult to operate. I have to press the buttons very hard to start any option. The timer arrows are especially frustrating — if I need to set a longer cooking time, I have to keep pressing over and over to reach the desired time. There is also no digital number keypad to select the time directly, which would make the process much easier.
Another issue is the middle burner. It really should come with a matching griddle; otherwise, it’s practically useless. I tried to find a compatible griddle for this model but couldn’t locate one.
The overall appearance of the range is nice, but I’m not convinced the finish is truly fingerprint-proof since I can still see smudges.
On the positive side, I do like the pizza option — I’ve tried it several times and it works great. The air fryer function also seems to perform well.
Unfortunately, the broiler doesn’t perform the way I expected. It doesn’t produce a visible flame and only heats from the top. In my previous oven I could brown the top of a frittata in about 5 minutes, but with this one it takes at least 10 minutes and still doesn’t give the same result.
Overall, the range looks good and has some useful features, but the frustrating controls and weaker broiler mean I wouldn’t buy this model again
Another issue is the middle burner. It really should come with a matching griddle; otherwise, it’s practically useless. I tried to find a compatible griddle for this model but couldn’t locate one.
The overall appearance of the range is nice, but I’m not convinced the finish is truly fingerprint-proof since I can still see smudges.
On the positive side, I do like the pizza option — I’ve tried it several times and it works great. The air fryer function also seems to perform well.
Unfortunately, the broiler doesn’t perform the way I expected. It doesn’t produce a visible flame and only heats from the top. In my previous oven I could brown the top of a frittata in about 5 minutes, but with this one it takes at least 10 minutes and still doesn’t give the same result.
Overall, the range looks good and has some useful features, but the frustrating controls and weaker broiler mean I wouldn’t buy this model again
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the air fryer!
on March 12, 2026
Posted by: Clog26
from Orchard Park, NY
[This review was collected as part of a promotion.] We are enjoying the range, especially the air fryer. The only issue was removing the protective sticker. It took hours to remove it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on March 21, 2026
Posted by: Bobani
from Kendallville, IN
[This review was collected as part of a promotion.] The gas slide in stove looks amazing and cooks great. But it doesn't slide completely back to the wall, so is about an inch away.
Also, the timer is very hard to use, requiring multiple hard presses for each minute. It has a very low chime that cannot be adjusted any louder.
My arm has brushed against the controls while cooking and actually turned on a burner several times.
On the good side, the stove is attractive, easy to clean, cooks and bakes great.
Just one more complaint - it didn't come with an owners manual, just an installation manual. After multiple phone calls to the dealer, I was provided a second installation manual and finally a user manual via email that I had to download and print.
Also, the timer is very hard to use, requiring multiple hard presses for each minute. It has a very low chime that cannot be adjusted any louder.
My arm has brushed against the controls while cooking and actually turned on a burner several times.
On the good side, the stove is attractive, easy to clean, cooks and bakes great.
Just one more complaint - it didn't come with an owners manual, just an installation manual. After multiple phone calls to the dealer, I was provided a second installation manual and finally a user manual via email that I had to download and print.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 23, 2026
Hello,
Thank you for your review. We regret to hear that your Gas Range is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #937930.
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Gas Range is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #937930.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Even heat!
on March 22, 2026
Posted by: Stricklm
[This review was collected as part of a promotion.] Have had this oven for just about a month. The burners work well and the oven cooks with an even heat. The only item I am not impressed with is the ease of using the push ‘buttons, on the cooktop screen. One really has to poise to get them to respond.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Hard to use
on March 29, 2026
Posted by: Iwillneverbuyawhirlpoolag
from Kansas
[This review was collected as part of a promotion.] I have had this stove 6 weeks. Not finding it easy to use and no manual to figure it out and don’t tell me to go on line ! I find the timer not user friendly, when you preheat the oven the buzzer goes off and the oven is no way close to the temperature that was set.
The audible is not loud enough if you are in the other room.
The audible is not loud enough if you are in the other room.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 31, 2026
Thank you for your review. We regret to hear that your Gas Range is not living up to your standards.
For your convenience, we have included a link for the Control Guide and Quick Start Guide:
https://s3.amazonaws.com/sm-backend-production-attachments/control-guide-w11728797-reva.pdf
https://s3.amazonaws.com/sm-backend-production-attachments/quick-start-guide-w11641991-revc.pdf
If you have any questions or concerns with your Range, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 941862.
We’re looking forward to hearing from you.
Marie Q
For your convenience, we have included a link for the Control Guide and Quick Start Guide:
https://s3.amazonaws.com/sm-backend-production-attachments/control-guide-w11728797-reva.pdf
https://s3.amazonaws.com/sm-backend-production-attachments/quick-start-guide-w11641991-revc.pdf
If you have any questions or concerns with your Range, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 941862.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com