Customer Reviews for KitchenAid - 30 inch Wide 5 elements 5.3 cu. ft. Smart Slide-In Electric Range with Two Even-Heat Hyper Elements - Black Ore
Customer Rating
4
Beautiful! The color is fantastic!
on January 7, 2026
Posted by: HI_Mama52
from Portland, OR
[This review was collected as part of a promotion.] I bought this range more than month ago. The color is fabulous. The range top is well thought out and cooks great but keeping it clean is almost impossible.The oven control app is not useful for me. It is slightly confusing, but it was the only way to set up the oven. Not sure I want to continue to use it. I have only baked in the oven haven't used all the other settings. I also bought the matching dishwasher, range hood and refrigerator; again the color is fabulous. I am sure I will grow to love all of them. Change is hard!
[This review was collected as part of a promotion.] I bought this a month ago and it’s worked very nicely. My only complaint is that the buttons for the oven are finicky. They sometimes don’t want to work and I have to flip my breaker to get them working again.
[This review was collected as part of a promotion.] It is a great range. Chritmas dinner was so easy. Only have had it for a month and it has not disapointed. Great features, some of which I have not had the opportunity to use.
[This review was collected as part of a promotion.] It only warms food. We have to use the left burner for everything. Super frustrating. Prior to that the error code F2E2 kept coming up.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 8, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Wall_Ovens_and_Ranges and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Range model/serial number, and reference Case # 885405 We look forward to speaking with you. Kari V.
[This review was collected as part of a promotion.] I’ve always had KitchenAids. 12 years since I bought my last one. Was looking forward to getting a smart one, but the electronics and app are a disappointment. Don’t connect quickly. Don’t talk to each other logically. Also sound is way too quiet. ( yes I have it all the way up.) Drawer feels chintzy. It works adequately, but is not a joy to use.
[This review was collected as part of a promotion.] Thank you so much to Influenster & KitchenAid for sending this complimentary Stove. What a beautiful and elegant design. Very well designed Heating system. Many different features to bake, air fryer and perfect for steam baking for Sourdough Bread. Love that you can set the timer while baking. Also appreciate very much the 3 size in one burner. Another thing that I want to mention in the first use of the oven it was smoking but according to the manufacturing manual that was normal thankfully my husband read it. WiFi connectivity how great! Overall such a great new appliance!
[This review was collected as part of a promotion.] Purchased this range a week before Thanksgiving. Loving it so far! My only grievance is that one of the stove knobs is bent and I didn’t notice it until I went to use it the day before the holiday. Hopefully, we can get that part fixed. Also, please turn the oven on and let the newness burn off of it, and open some windows and doors when you do so.