Customer reviews from kitchenaid.com
KitchenAid - 30 inch Wide 5 elements 5.3 cu. ft. Smart Slide-In Electric Range with Two Even-Heat Hyper Elements - Black Ore
Average customer rating
3.8
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
27
4 Stars
13
3 Stars
8
2 Stars
3
1 Star
8
70%of customers recommend this product.
(
30 out of
43)
Customer Reviews for KitchenAid - 30 inch Wide 5 elements 5.3 cu. ft. Smart Slide-In Electric Range with Two Even-Heat Hyper Elements - Black Ore
Customer Rating
4
good burner and range cooking
on January 31, 2026
Posted by: KandS100
from Wisconsin
[This review was collected as part of a promotion.] Bought this electric range a month ago and it heats food evenly on the burners. We've also baked numerous items in the range with great results. No complaints about the functionality of the burners or the range. I didn't give five stars because I have been a KitchenAid customer for 30 years and the new timer feature with seconds is extremely frustrating. We do not use seconds for cooking. I have called customer service and honestly have received no assistance from Kitchen Aid staff even though the information says you can change the timer to minutes and hours. Also, unlike our last KitchenAid stove, this model number panel is not as sensitive to the touch requiring us to press harder and multiple times to register numbers for the degrees and timer amounts.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent
on January 24, 2026
Posted by: Regina 25
from Ohio
[This review was collected as part of a promotion.] This oven is amazing bakes to perfection. Would highly recommend this appliance, and the color is to die for. Can’t wait to get microwave!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Top is hard to keep clesn
on January 19, 2026
Posted by: Steve 75
from Mound city kansas
[This review was collected as part of a promotion.] The back left burner is not in the circle on the stove and that makes it hard to line up to cook on it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Nice features BUT!
on January 17, 2026
Posted by: Mully26*
from Boynton beach Florida
[This review was collected as part of a promotion.] I purchased a month ago and was happy at the esthetics, and some features that will need to learn. pizza bake is nice and works really well when making fresh pizza. the cook top is below the stainless top with all the buttons this scratches very easy and rather unsightly for something a month old if you move a pan and touches the metal its leaves a mark. hard to clean display.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Control Panel keeps going out
on January 16, 2026
Posted by: Anonymous
from Buffalo, NY
[This review was collected as part of a promotion.] I bought it 3 weeks ago & I’ve had to turn my breaker on and off 4 times because the control panel is frozen. Whirlpool is coming next week to service it
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 20, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 902662
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointing Range
on January 15, 2026
Posted by: Luv2cook2
from St Louis, MO
[This review was collected as part of a promotion.] This range isn't even a month old, and the control board, glass door and seal are going to be replaced. We had F2E2 error codes and it quit working during air frying and steam cleaning. Was able to reset it by shutting off the circuit breaker for a minute. The glass door has moisture and grease built up between the glass after using the air fryer 2 times. The quality of the air fried foods we cooked 2x was great. It's too soon to know if the repairs will make this a reliable appliance. The cooktop is extremely hard to keep clean. We were unhappy that you have to look up the control guide online. We are hopeful that the repairs correct these problems, but at this point, we cannot recommend this range. KitchenAid needs to evaluate the design to correct these problems. Our previous Kitchen Aid range was 20 years old and the quality was great. It was so disappointing to have our range quit working in 9 days, especially over Christmas & New Years. We can barely hear the timer beeps and it is on the loudest setting. We are not hard of hearing, but if you aren't near the range, it will not be heard. Having only 2 oven racks is also an inconvenience. We had 3 before, don't use them all the time, but nice to have when you need them. We do not like to post negative reviews. A new appliance after 20 years should be fun, this is not!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 16, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 902068
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
3
The Okay Stove
on January 15, 2026
Posted by: No nickname - my name is
from Muncie, Indiana
[This review was collected as part of a promotion.] Bought a month and a half ago and still trying to figure it out and at time have been ready to throw it out the door. Still cannot set clock. Fan ran for 45 minutes after turning off broiler. Just 2 nights ago I wanted to bake cornbread for dinner and oven would not come on - the control panel woukd not allow me to select any feature. I was using the stove top at the time but if I turned it off - non of the oven features or settings did not work. They wouldn't even beep.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Smart oven with excellent features! Timers could u
on January 12, 2026
Posted by: kristinh152_1437
[This review was collected as part of a promotion.] I am so happy to have had the opportunity to review this Kitchen Aid Smart Electric Range! It looks beautiful in my kitchen and totally updated it with the flat, flush back. The delivery and installation were painless and it just slid right in to the wall! I was worried we would have some sizing issues but it fit perfectly. This is a very smart oven. I particularly enjoy the Bluetooth connection with the Kitchen Aid app that allows you to preheat your oven from another room. However, once it is preheated, you will only hear a faint sound form the oven that lets you know it is ready. I wish it was louder. That is my biggest disappointment with this range. The timer alert noise is also very low, despite me trying to adjust the volume. I would never be able to hear the beeps from another room. The set up was easy with QR codes and the buttons on the front panel of the oven are easy to access and pretty self explanatory. There are cooking features I haven’t even been able to test out yet because I haven’t made dishes that require convection cooking but I am excited for when I do! I appreciate the drip pan that came with the oven. I haven’t seen that before. There are so many features that make this oven a great product but I would love to see that timer and preheat alert change. Overall, very satisfied with this product.
Written by a customer while visiting kitchenaid.com