Customer reviews from breville.com
Breville - the Soft Top Pure Kettle - Brushed Stainless Steel
Average customer rating
3.9
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
38
4 Stars
10
3 Stars
12
2 Stars
7
1 Star
7
78%of customers recommend this product.
(
49 out of
63)
Customer Reviews for Breville - the Soft Top Pure Kettle - Brushed Stainless Steel
Posted by: Greg
Verified Purchase:Yes
Very high quality product, with built in filter and best of all it heats up very quickly.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: 2Klecks
Verified Purchase:Yes
We had our first Breville kettle for lots of years. We use it several times every day and it just kept going strong. We finally got a new one and we like it even better. Being able to see the water level from either side of the kettle is a big improvement. Very reliable product. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Cindy
Verified Purchase:Yes
I had a Beville soft top for over 15 years and loved it. Used it at least several times a day because I'm an avid tea drinker. Finally it died of old age. ;-) So I ordered a new one. Works just as great as the old one. Amazingly it still cost just the same. I can continue to drank tea for the rest of my days. I'm 77 so this pot might outlast me.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
Level indicator not illuminated, difficult to read.
on November 30, 2020
Posted by: AJ
We had an older Breville Icon kettle which had a water level indicator that illuminated when the kettle was turned on. This was super easy to read.
This kettle, the "Soft Top Pure" does not illuminate the water level. IF your kettle resides somewhere with LOTS of light from above or behind, you might be able to see the water level. If it resides on the back of a counter, you need a flashlight to see the water level.
Frustration built for several weeks, and then we returned it.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Customer Rating
1
Wanted a kettle not a wind chime that boils water
on November 7, 2020
Posted by: Warren
Who thought putting a wind-chime like bell on a kettle was a good idea? The most annoying feature, mentioned nowhere on the box. A terrible idea. Lookinf for a way to dissemble the kettle now and remove the bell. Would not have bought if id known.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, November 9, 2020
Warran,
We understand the chime may be a sound that can be frustrating for some however we do not recommend dismantling the kettle to remove it. If you could please send us an email to askus@brevilleusa.com, we would like to see what we can do to assist.
We understand the chime may be a sound that can be frustrating for some however we do not recommend dismantling the kettle to remove it. If you could please send us an email to askus@brevilleusa.com, we would like to see what we can do to assist.
Written by a customer while visiting breville.com
Customer Rating
5
Great product
on October 15, 2020
Posted by: Googs
I have had my soft top for almost 15 years. My first issue is that the on light is starting to go out. Still heats great! Family members have replaced their hot pots multiple times in the time I have owned my Breville.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
Switch and water column indicator housing trim breaks
on September 21, 2020
Posted by: A.R.
Like other reviewers, the water column indicator housing plastic trim on model SK500XL Soft Top Pure has broken many times and has been successfully reglued. This last time however, the switch also broke away from the housing and no longer functions. It appears to be a design or materials issue with this model since the water column indicator has been moved from the back to the side on the newer models. That said, the kettle has served us well for about 5 years but I may look to other options for my next kettle.
Written by a customer while visiting breville.com
Customer Rating
3
Abdessamad
on December 1, 2019
Posted by: Abdessamad
I bought the older model Breville Ikon, thinking it will last forever. After 5 years of use, the dark-grey, plastic support holding the water level indicator (which was behind the handle in the old model) cracked on both sides, nothing leaks so far, but it's not the most esthetic thing you expect from a close-to-hundred-dollars kettle!!
Written by a customer while visiting breville.com