Customer reviews from breville.com
Breville - the Soft Top Pure Kettle - Brushed Stainless Steel
Average customer rating
3.9
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
34
4 Stars
10
3 Stars
11
2 Stars
6
1 Star
7
75%of customers recommend this product.
(
43 out of
57)
Customer Reviews for Breville - the Soft Top Pure Kettle - Brushed Stainless Steel
Posted by: Lovetea
Verified Purchase:Yes
It says to be made of stainless steel but this is my second Breville Soft Top Kettle and after having it for only a few months, it’s already rusting. I had to replace the previous one because of this issue and now this one is rusting in the same exact spot. I will not be buying another one considering a significant price tag. Loved it otherwise, shame it’s not up to the usual Breville quality.
Written by a customer while visiting breville.com
Posted by: Mike
Verified Purchase:Yes
Rust inside kettle is disappointing. Not standing by your product is a major concern for me.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, October 3, 2024
Thank you for your review. Those are actually mineral/scale discolorations. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Customer Rating
1
Poor Quality Switch
on July 16, 2023
Posted by: Tom
Sadly my THIRD Breville BKE700BSS Soft Top Pure Countertop Electric Kettle, is failing.
I purchased this third one on November 25, 2022.
Now this third kettle has the same disease as the first two. The POOR QUALITY heat-sensing auto cut-off switch is not working AGAIN.
The kettle is great when it works, but I hate it when it fails.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Customer Rating
3
Abdessamad
on December 1, 2019
Posted by: Abdessamad
I bought the older model Breville Ikon, thinking it will last forever. After 5 years of use, the dark-grey, plastic support holding the water level indicator (which was behind the handle in the old model) cracked on both sides, nothing leaks so far, but it's not the most esthetic thing you expect from a close-to-hundred-dollars kettle!!
Written by a customer while visiting breville.com
Customer Rating
5
Just Right!
on June 8, 2022
Posted by: Sahar
from Houston texas
[This review was collected as part of a promotion.] This is a great gadget for kitchen use, I would say This is not less than a blessing for making the water hot in seconds without using other pots to make it boil. It is very efficient. We don't bother putting it away in a cupboard or drawer because it compliments our counter. This kettle has a modern design and quiet open of the lid. The best thing is that I can bring it with me while traveling or going in an RV or airbnb. It heats the water very quickly and it’s easy to use! The look of the kettle is simple and stylish. Just go and grab it!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
4
Stainless Steel Food grade 304
on June 14, 2024
Posted by: Jake
I bought this kettle twice because I found it a good product.
However, there is no indication anywhere this pot is made of food grade stainless steel 304 or 18/8. Can you answer this question?
However, there is no indication anywhere this pot is made of food grade stainless steel 304 or 18/8. Can you answer this question?
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Low quality product
on February 2, 2022
Posted by: Fawad
This thing stopped working within a year. Previous one I had from Cuisinart lasted almost 10 years.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 3, 2022
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
3
Cracked Lid
on February 19, 2022
Posted by: Rena
This kettle has worked well for us. I like the design of it and boils quickly. However, the plastic lid has completely cracked and nothing can be done to fix it. We take excellent care of our appliances so it’s not user’s error. It’s a manufacturer defect. I’m needing to replace; however, the reviews for other kettles by Breville seem not as good either. I’m disappointed that the quality has gone down and there’s nothing to be done to fix it but to purchase another one.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 22, 2022
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com