Customer Reviews for Breville - the Soft Top Pure Kettle - Brushed Stainless Steel
Customer Rating
3
Capacity scale
on January 20, 2022
Posted by: Serguei
The previous version of this kettle has the capacity scale in the back and it was illuminated. Now the scales are on the sides but it is not functional - you cannot tell how much water you put because it's dark and not showing.
Response from breville.comBy Consumer Support, January 21, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
The product has many nice features. It boils the water fast, auto cut-off works great. The side window allows visibility. The cleanup afterwards is tricky. It leaks water.
I would recommend this to a friend!
Response from breville.comBy Consumer Support, February 15, 2022
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.