Customer reviews from breville.com
Breville - the Soft Top Pure Kettle - Brushed Stainless Steel
Average customer rating
3.8
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
34
4 Stars
10
3 Stars
12
2 Stars
6
1 Star
7
76%of customers recommend this product.
(
44 out of
58)
Customer Reviews for Breville - the Soft Top Pure Kettle - Brushed Stainless Steel
Customer Rating
1
Stopped working short of 2 years
on May 5, 2021
Posted by: Sue25
I expected more from Breville when I bought this kettle. A month short of 2 years from purchase it just stopped working mid boil. I used it ~4 times a week. Seems too expensive to get less than 2 years of use. Maybe my expectations were too high but I'd expect longer wear from a Breville product.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 5, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Anonymous
Verified Purchase:Yes
It’s a good brand I bought 7 years one
Kattle still working
Kattle still working
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Reliable and fast
on July 5, 2021
Posted by: Laurie
I love this product! It heats water extremely quickly and is a high quality product. My last SoftTop lasted over 8 years.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: ftirduke
Verified Purchase:Yes
My second pot of this style - last one held on for almost 12 years, but the interior started getting flaky, so I replaced. The new design is similar, but not exactly like the old one. water level gauge isn;t backlit anymore, and the pot seems to boil for some time before it auto clicks off. Still, the best instant hot water pot I have used, and at a great price point for the look and feel.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Mary
Verified Purchase:Yes
This is the third pot in this style that I have purchased, two were gifts and one was for me. I use mine daily and always enjoy it. I doubt that I could ever go back to a teapot on the stove.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Laura in Seattle
Verified Purchase:Yes
Clean, easy to see volume inside, quick to heat, no residual hot plastic odor. It's great.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Nina
Verified Purchase:Yes
Being the refined loose tea brewer and drinker, I had all kinds of electrical kettles, and Breville is the best of the best: efficient, reliable manufactured in modern and stylish design to flatter any counter tops ether at home or in the office. I also have a juicer. Love it too!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: JD
Verified Purchase:Yes
We got lucky...there was a big whole in the box...and there was no packing around the pot but it works and there's no damage to the pot.
Written by a customer while visiting breville.com