My second pot of this style - last one held on for almost 12 years, but the interior started getting flaky, so I replaced. The new design is similar, but not exactly like the old one. water level gauge isn;t backlit anymore, and the pot seems to boil for some time before it auto clicks off. Still, the best instant hot water pot I have used, and at a great price point for the look and feel.
This is the third pot in this style that I have purchased, two were gifts and one was for me. I use mine daily and always enjoy it. I doubt that I could ever go back to a teapot on the stove.
Being the refined loose tea brewer and drinker, I had all kinds of electrical kettles, and Breville is the best of the best: efficient, reliable manufactured in modern and stylish design to flatter any counter tops ether at home or in the office. I also have a juicer. Love it too!
We got lucky...there was a big whole in the box...and there was no packing around the pot but it works and there's no damage to the pot.
Written by a customer while visiting breville.com
Customer Rating
3
Capacity scale
on January 20, 2022
Posted by: Serguei
The previous version of this kettle has the capacity scale in the back and it was illuminated. Now the scales are on the sides but it is not functional - you cannot tell how much water you put because it's dark and not showing.
Response from breville.comBy Consumer Support, January 21, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.