Customer reviews from kitchenaid.com
KitchenAid - 5.3 Cu. Ft. Smart Slide-In Electric Range with Two Even-Heat Hyper Elements and Convection Cooking Modes - Juniper
Average customer rating
3.7
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
12
4 Stars
7
3 Stars
7
2 Stars
2
1 Star
3
58%of customers recommend this product.
(
11 out of
19)
Customer Reviews for KitchenAid - 5.3 Cu. Ft. Smart Slide-In Electric Range with Two Even-Heat Hyper Elements and Convection Cooking Modes - Juniper
Customer Rating
3
Nice features BUT!
on January 17, 2026
Posted by: Mully26*
from Boynton beach Florida
[This review was collected as part of a promotion.] I purchased a month ago and was happy at the esthetics, and some features that will need to learn. pizza bake is nice and works really well when making fresh pizza. the cook top is below the stainless top with all the buttons this scratches very easy and rather unsightly for something a month old if you move a pan and touches the metal its leaves a mark. hard to clean display.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Lacking in several area's.
on February 25, 2026
Posted by: M & Carol
from NH
We purchased this just before Thanksgiving with expectations. It is, sadly, very difficult to use. It didn't come with an operators manual and is drastically different than any stove we have used or owned. We have almost caught the house on fire several times not realizing it was still on. The markings on the knobs are not visible because the knobs are chrome and the markings are not a visible color. Can't tell if the burners are off because there is nothing to indicate it. It is far more complicated than any stove we have ever had and with no instruction manual it is very difficult to run or understand. My wife and I are almost eighty and we are quite sure this stove is going to kill us unless we get an operators manual and knobs with markings that show up.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 26, 2026
Thank you for your review. We regret to hear that your Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below:
Facebook: http://spr.ly/6427htzvS
Instagram: http://spr.ly/6420htzvQ
Live Chat: http://spr.ly/6423htzvx (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 926266.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual :
http://spr.ly/6425htzvL
http://spr.ly/6426htzv0
http://spr.ly/6427htzvF
We hope this information is helpful.
Marie Q
Facebook: http://spr.ly/6427htzvS
Instagram: http://spr.ly/6420htzvQ
Live Chat: http://spr.ly/6423htzvx (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 926266.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual :
http://spr.ly/6425htzvL
http://spr.ly/6426htzv0
http://spr.ly/6427htzvF
We hope this information is helpful.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
No QC at KitchenAid
on December 4, 2025
Posted by: JG6423
from Denver
Total junk. Received it the Monday before Thanksgiving. Used it once to burn off the interior gasses and then once more Thanksgiving morning then a code popped up, and it's been unusable ever since. This is mid morning Thanksgiving when there are still many things that need to baked. How is this even possible? My only guess is that KitchenAid has no QC protocol. It is completely unacceptable. Everything gets one star since I have no reference for most of the items below.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 9, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Wall_Ovens_and_Ranges and select your Range style to get started. Select the error code you experienced. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or via Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Range model/serial number, and reference Case # 857897
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful! The color is fantastic!
on January 7, 2026
Posted by: HI_Mama52
from Portland, OR
[This review was collected as part of a promotion.] I bought this range more than month ago. The color is fabulous. The range top is well thought out and cooks great but keeping it clean is almost impossible.The oven control app is not useful for me. It is slightly confusing, but it was the only way to set up the oven. Not sure I want to continue to use it. I have only baked in the oven haven't used all the other settings. I also bought the matching dishwasher, range hood and refrigerator; again the color is fabulous. I am sure I will grow to love all of them. Change is hard!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent
on January 24, 2026
Posted by: Regina 25
from Ohio
[This review was collected as part of a promotion.] This oven is amazing bakes to perfection. Would highly recommend this appliance, and the color is to die for. Can’t wait to get microwave!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great stove and oven
on October 28, 2025
Posted by: Scott Ralph
from House Springs, MO
[This review was collected as part of a promotion.] The stove and oven are a great compliment to our kitchen. Very nice look and a great cooking device.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Looks great and works even better
on November 11, 2025
Posted by: amandamc696_8453
[This review was collected as part of a promotion.] I’ve had this range for a few months now, and I’m really happy with it. It heats up super fast and cooks evenly, which makes baking and roasting way easier. The convection setting actually makes a difference no more burnt edges and raw middles.
The stovetop is strong too, especially the larger burners. It took me a bit to get used to how quick they heat, but now I love it. It looks really clean and modern in my kitchen, and the slide-in design gives it that built-in look.
I don’t use the smart features all that much, but it’s nice being able to preheat from my phone if I’m busy. Only downside is keeping the glass top spotless it shows everything but that’s pretty normal for this kind of range.
Overall, it’s been reliable, sleek, and a big upgrade from my old stove.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Upgrade
on November 12, 2025
Posted by: No nicknameWilson
from Alexander, AR
[This review was collected as part of a promotion.] Works great but I wish the timer sound was louder or adjustable.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com