Customer reviews from kitchenaid.com
KitchenAid - 5.3 Cu. Ft. Smart Slide-In Electric Range with Two Even-Heat Hyper Elements and Convection Cooking Modes - Juniper
Average customer rating
3.7
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
10
4 Stars
5
3 Stars
6
2 Stars
1
1 Star
3
60%of customers recommend this product.
(
9 out of
15)
Customer Reviews for KitchenAid - 5.3 Cu. Ft. Smart Slide-In Electric Range with Two Even-Heat Hyper Elements and Convection Cooking Modes - Juniper
Customer Rating
3
Cooks, but details not worked out.
on December 12, 2025
Posted by: Dpuelle
from Portland, ME
[This review was collected as part of a promotion.] Used for about a month. Electronic interface is a bit clunky. Timer alerts and bells way too quiet (yes I have them on the highest setting. Phone app doesn’t show timer unless it was originally set in app rather than stove. Lower drawer feels chintzy. Knobs plasticky. This is the same tier KitchenAid as my last one and it is not even nearly as good. It is adequate, but will probably be my last Kitchenaid.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Adequate, but not thought through
on December 22, 2025
Posted by: Dpuelle2
from Maine
[This review was collected as part of a promotion.] I’ve always had KitchenAids. 12 years since I bought my last one. Was looking forward to getting a smart one, but the electronics and app are a disappointment. Don’t connect quickly. Don’t talk to each other logically. Also sound is way too quiet. ( yes I have it all the way up.) Drawer feels chintzy. It works adequately, but is not a joy to use.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Lower right burner doesn't cook food
on December 22, 2025
Posted by: Eiitar
from Windham, Me
[This review was collected as part of a promotion.] It only warms food. We have to use the left burner for everything. Super frustrating. Prior to that the error code F2E2 kept coming up.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 8, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Wall_Ovens_and_Ranges and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Range model/serial number, and reference Case # 885405
We look forward to speaking with you.
Kari V.
We look forward to speaking with you.
Kari V.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great, but stopped working!
on December 26, 2025
Posted by: 123456!
[This review was collected as part of a promotion.] I bought this less than a month ago and it stopped working.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Nice oven but buttons are finicky
on January 5, 2026
Posted by: 42Jen
from Florida
[This review was collected as part of a promotion.] I bought this a month ago and it’s worked very nicely. My only complaint is that the buttons for the oven are finicky. They sometimes don’t want to work and I have to flip my breaker to get them working again.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
The Okay Stove
on January 15, 2026
Posted by: No nickname - my name is
from Muncie, Indiana
[This review was collected as part of a promotion.] Bought a month and a half ago and still trying to figure it out and at time have been ready to throw it out the door. Still cannot set clock. Fan ran for 45 minutes after turning off broiler. Just 2 nights ago I wanted to bake cornbread for dinner and oven would not come on - the control panel woukd not allow me to select any feature. I was using the stove top at the time but if I turned it off - non of the oven features or settings did not work. They wouldn't even beep.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointing Range
on January 15, 2026
Posted by: Luv2cook2
from St Louis, MO
[This review was collected as part of a promotion.] This range isn't even a month old, and the control board, glass door and seal are going to be replaced. We had F2E2 error codes and it quit working during air frying and steam cleaning. Was able to reset it by shutting off the circuit breaker for a minute. The glass door has moisture and grease built up between the glass after using the air fryer 2 times. The quality of the air fried foods we cooked 2x was great. It's too soon to know if the repairs will make this a reliable appliance. The cooktop is extremely hard to keep clean. We were unhappy that you have to look up the control guide online. We are hopeful that the repairs correct these problems, but at this point, we cannot recommend this range. KitchenAid needs to evaluate the design to correct these problems. Our previous Kitchen Aid range was 20 years old and the quality was great. It was so disappointing to have our range quit working in 9 days, especially over Christmas & New Years. We can barely hear the timer beeps and it is on the loudest setting. We are not hard of hearing, but if you aren't near the range, it will not be heard. Having only 2 oven racks is also an inconvenience. We had 3 before, don't use them all the time, but nice to have when you need them. We do not like to post negative reviews. A new appliance after 20 years should be fun, this is not!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 16, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 902068
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Control Panel keeps going out
on January 16, 2026
Posted by: Anonymous
from Buffalo, NY
[This review was collected as part of a promotion.] I bought it 3 weeks ago & I’ve had to turn my breaker on and off 4 times because the control panel is frozen. Whirlpool is coming next week to service it
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 20, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 902662
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com