Customer reviews from kitchenaid.com
KitchenAid - 30 in. Wide 5 elements 5.3 cu. ft. Smart Slide-In Electric Convection Range with Steam/Self Clean and Convection Cooking - PrintShield Stainless Finish
Average customer rating
3.5
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
12
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
7
65%of customers recommend this product.
(
17 out of
26)
Customer Reviews for KitchenAid - 30 in. Wide 5 elements 5.3 cu. ft. Smart Slide-In Electric Convection Range with Steam/Self Clean and Convection Cooking - PrintShield Stainless Finish
Customer Rating
4
Still Learning
on March 20, 2026
Posted by: gjrutts
from Largo, FL
[This review was collected as part of a promotion.] would have liked a detailed "how to" book
learning by hit or miss and default
had a Kitchen Aid oven/range for 20 + years before the complicated technical upgrades
cooking shouldn't be that hard
learning by hit or miss and default
had a Kitchen Aid oven/range for 20 + years before the complicated technical upgrades
cooking shouldn't be that hard
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poor control board build and design qualty
on February 26, 2026
Posted by: SadToHaveChosenKitchenAid
from Raleigh, NC
Our intial range initially had a control board failure less that 2 weeks after install, the retailer replaced it with a new unit which has now also failed with a control board failure after 4 months, and since it takes 21 business days to get the back order replacement part we are without a range for close to a month.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 27, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Electric Range and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: http://spr.ly/6420hvSjK
Instagram: http://spr.ly/6422hvSjM
Live Chat: http://spr.ly/6425hvSjP (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 927417.
We’re looking forward to hearing from you.
Marie Q
Facebook: http://spr.ly/6420hvSjK
Instagram: http://spr.ly/6422hvSjM
Live Chat: http://spr.ly/6425hvSjP (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 927417.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
my new range
on February 15, 2026
Posted by: one character too short
from Waukesha, Wi
[This review was collected as part of a promotion.] there is much that I have to get used to 10 charaacters too short?????
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great pro
on February 4, 2026
Posted by: Tacoman
from NYC
[This review was collected as part of a promotion.] I'm extremely pleased with this product I would recommend it to anyone
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poor Experience from a Poor Product
on January 18, 2026
Posted by: MKD29649
[This review was collected as part of a promotion.] I purchased this brand new about three months ago, and the knob has broken twice. Also, one of the burners does not work at full capacity. This is unacceptable and disappointing. Both Kitchen Aid appliances I purchased - this range and a microwave - have not operated as they should.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 20, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 903294
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on January 16, 2026
Posted by: Bruce Goldenberg
from Delray Beach Fl
[This review was collected as part of a promotion.] Bought about a month ago and like the range very much. Internet connectivity is a nice feature. Have only used cooktop so far but works quite well.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Improved glass top. Cooking
on January 15, 2026
Posted by: Bob302
from Naples, Florida
[This review was collected as part of a promotion.] The newer model of the Kichenaid range is superior to my previous range. Oven is quicker to heat and has more features than my previous range.
For some reason the glass top is not as easy to clean as my previous Kichenaid stove.
For some reason the glass top is not as easy to clean as my previous Kichenaid stove.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome
on January 5, 2026
Posted by: Jayhawk2026
from Lawrecne Kansas
[This review was collected as part of a promotion.] I love my stove its amazing its the nicest stove I have every had at first when looking at stoves I thought maybe to much but I love it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com