Customer reviews from kitchenaid.com
KitchenAid - 30 in. Wide 5 elements 5.3 cu. ft. Smart Slide-In Electric Convection Range with Steam/Self Clean and Convection Cooking - PrintShield Stainless Finish
Average customer rating
3.5
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
8
4 Stars
5
3 Stars
3
2 Stars
1
1 Star
5
63%of customers recommend this product.
(
12 out of
19)
Customer Reviews for KitchenAid - 30 in. Wide 5 elements 5.3 cu. ft. Smart Slide-In Electric Convection Range with Steam/Self Clean and Convection Cooking - PrintShield Stainless Finish
Customer Rating
1
Worst stove I have ever owned
on May 13, 2026
Posted by: Lana T
from Louisiana
You cannot keep the top clean. It shows all the streaks and they will not come off no matter if you use window cleaner like suggested. We purchased the trim kit to go with it and it does not fit the stove what so ever. Paid WAY too much for it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, May 14, 2026
Hi there,
Thank you so much for reaching out and letting us know about the difficulty you're having with cleaning your Electric Range's ceramic glass cooktop. We completely understand how frustrating it is when an appliance doesn't look its best, and we sincerely apologize for this concern.
We want to help you get your cooktop sparkling again! Here are some important safety guidelines and cleaning steps:
Before cleaning, always ensure all controls are off and the surface is cool to the touch.
If your model has one, turn on the Cooktop lockout function to prevent accidentally turning on the burners.
Always check and follow the label instructions on any cleaning products you use.
To avoid damaging the cooktop, please do not use materials like steel wool, abrasive powder cleansers, chlorine bleach, rust remover, or ammonia.
How to Clean Stubborn Stains
Remove food/residue with a scraper designed for ceramic glass cooktops.
For best results, use the scraper while the cooktop is still warm but not hot to the touch. We recommend wearing an oven mitt for protection while scraping the warm cooktop.
Hold the scraper at approximately a 45° angle against the glass surface and apply pressure to remove the residue.
Apply a few dime-sized drops of affresh® cooktop cleaner / ceramic glass cooktop cleaner to the affected areas.
Gently rub the affresh® cleaner onto the cooktop surface with the blue cooktop scrubbing pad. Reasonable pressure is needed to remove stubborn stains.
Allow the cleaner to dry to a white haze before proceeding to Step 3.
Polish with a clean, dry cloth or a clean, dry paper towel.
Repeat Steps 1 – 3 as necessary for stubborn or burned-on stains.
If you need additional assistance, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #962292.
We’re looking forward to hearing from you.
Marie Q
Thank you so much for reaching out and letting us know about the difficulty you're having with cleaning your Electric Range's ceramic glass cooktop. We completely understand how frustrating it is when an appliance doesn't look its best, and we sincerely apologize for this concern.
We want to help you get your cooktop sparkling again! Here are some important safety guidelines and cleaning steps:
Before cleaning, always ensure all controls are off and the surface is cool to the touch.
If your model has one, turn on the Cooktop lockout function to prevent accidentally turning on the burners.
Always check and follow the label instructions on any cleaning products you use.
To avoid damaging the cooktop, please do not use materials like steel wool, abrasive powder cleansers, chlorine bleach, rust remover, or ammonia.
How to Clean Stubborn Stains
Remove food/residue with a scraper designed for ceramic glass cooktops.
For best results, use the scraper while the cooktop is still warm but not hot to the touch. We recommend wearing an oven mitt for protection while scraping the warm cooktop.
Hold the scraper at approximately a 45° angle against the glass surface and apply pressure to remove the residue.
Apply a few dime-sized drops of affresh® cooktop cleaner / ceramic glass cooktop cleaner to the affected areas.
Gently rub the affresh® cleaner onto the cooktop surface with the blue cooktop scrubbing pad. Reasonable pressure is needed to remove stubborn stains.
Allow the cleaner to dry to a white haze before proceeding to Step 3.
Polish with a clean, dry cloth or a clean, dry paper towel.
Repeat Steps 1 – 3 as necessary for stubborn or burned-on stains.
If you need additional assistance, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #962292.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Poor knob design
on May 25, 2026
Posted by: David E
Plastic inserts that attach the knobs are plastic and break. Very poor design. Have to use players to turn off the range.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Enjoyable Range
on June 17, 2026
Posted by: Cook03
[This review was collected as part of a promotion.] This range has been very helpful all around. The consistency of cook times is very helpful, as well as the preheat timer. We enjoy having the buttons and dials on the front of the range rather than on a back board. Cleaning is relatively simple as well due to the stainless steel.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features!
on June 12, 2026
Posted by: ChristinaV
[This review was collected as part of a promotion.] I am very happy with my new KitchenAid slide in range. It looks great in my kitchen - it is sleek and has very clean lines. KitchenAid did a great job coming up with settings that align with different cooking approaches including everything from air fryer to convection, even a pizza setting. While I don't do a ton of cooking , I would call out that the capacity of the oven Is great - plenty of room for baking multiple large dishes. In terms of the burners, two of the stove eyes now have different sizes so you can select single, dual, or triple heating depending on the size of your pot or pan. Probably my favorite feature of this model that we just upgraded to Is the Bluetooth enabled capability. We've been able to start the preheating on the oven as we're nearing our house. As soon as we get home the oven is preheated and ready for us to start cooking. I absolutely love that feature.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Exceeded my Expectations
on June 13, 2026
Posted by: BackNtheday
[This review was collected as part of a promotion.] This stove replaced another electric stove that came with the house. This stove looks great and the performance exceeded my expectations. The oven temperature is consistent from top to bottom, heats quickly and cooks evenly. The cooktop heats quickly and accommodates various sizes of pots and pans. Overall, the range is very capable and easy to use. A little more contrast on the printed top burner controls would be nice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice range
on June 17, 2026
Posted by: LG12
[This review was collected as part of a promotion.] Like the range, but buttons are fragile. They seem to bend easily. Already had one crack and need replacement.
Written by a customer while visiting kitchenaid.com