Customer reviews from kitchenaid.com
KitchenAid - 5.3 Cu. Ft. Smart Slide-In Electric Convection Range with Self Clean, Steam Clean, and Convection Cooking Modes - PrintShield Stainless Finish
Average customer rating
3.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
1
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
0
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for KitchenAid - 5.3 Cu. Ft. Smart Slide-In Electric Convection Range with Self Clean, Steam Clean, and Convection Cooking Modes - PrintShield Stainless Finish
Customer Rating
3
Somewhat Disappointed
on November 9, 2025
Posted by: MAMD
[This review was collected as part of a promotion.] Somewhat disappointed with this range. The first one purchased needed to be replaced in less than two weeks due to oven not turning on ( touch screen dead) while 2-3 of the burners were in use. There really is no convection bake feature and convection roast. One of the smaller burners on the new replacement range takes an exorbitant amount of time to boil water a small pan of water. The online manual that the customer needs to download rather than being provided with a hard copy, does not correspond to this model of range. Very frustrating. Your customer service phone number is a 2- 3 hour wait/ call back time. Your Register Your Appliance/Range online process has NOT allowed me to register my new replacement range. The model number for the range is not in the drop down. I do like the 5 burners on the cook top and their size options. Other than one of the smaller ones not heating to capacity, the other 3 work well. This range should come with 3 oven racks instead of 2, and the quality of the racks should be better. Not including the air fry basket and charging extra for it is an unnecessary expense for the consumer. It most certainly should be included as well as a hard copy users manual or at the very least, the availability of one that corresponds to this model.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Kitchen aide oven
on November 18, 2025
Posted by: Copperman
from Vt
[This review was collected as part of a promotion.] Absolutely love.
Tricky to reset time.
Beautiful oven
Tricky to reset time.
Beautiful oven
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Average
on November 21, 2025
Posted by: Dekejoe
from Wentworth South Dakota
[This review was collected as part of a promotion.] After only using one time the dial broke for the triple heating element. I have not been able to figure out who or how to contact the warranty area to get a replacement.
The overall heating seems very slow compared to my previous range. Cleaning the ceramic top is not all that easy either but hopefully in time I will get used to it.
The overall heating seems very slow compared to my previous range. Cleaning the ceramic top is not all that easy either but hopefully in time I will get used to it.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Pretty to look at!
on November 28, 2025
Posted by: do not have one!!!
[This review was collected as part of a promotion.] not completely happy with the range. There was no instruction book with the range!
Should not have to purchase said book!! I'm not sure the oven heat is even. Have not baked enough in it to be sure. It seems there are hot spots. The sounds of the temp. reached and the timer are too low...even with hearing aides!
Should not have to purchase said book!! I'm not sure the oven heat is even. Have not baked enough in it to be sure. It seems there are hot spots. The sounds of the temp. reached and the timer are too low...even with hearing aides!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com