Customer reviews from kitchenaid.com
KitchenAid - 5.0 Cu. Ft. Slide-In Gas True Convection Range with Self Clean, Steam Clean, and 2-in-1 Burner - Stainless Steel
Average customer rating
4.2
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
38
4 Stars
20
3 Stars
6
2 Stars
4
1 Star
4
81%of customers recommend this product.
(
46 out of
57)
Customer Reviews for KitchenAid - 5.0 Cu. Ft. Slide-In Gas True Convection Range with Self Clean, Steam Clean, and 2-in-1 Burner - Stainless Steel
Customer Rating
4
Love the looks
on January 24, 2026
Posted by: Harry11
from Rancho Cordova CA
[This review was collected as part of a promotion.] Great oven so far much better than our previous one.Only downside can not discover the oven to Alexa so I can control through Alexa
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
It's a 5 burner!
on February 8, 2026
Posted by: DAPnw
from Portland OR
[This review was collected as part of a promotion.] Moved to New home & replaced an ancient electric range with this gas range. Bought it for a functional 5th burner & convection oven features. The pluses: Quick burner response & wide range of heat control, 2 rapid burners @ front of range, deep well for containing spills,fairly quick oven preheat. Negatives: range controls turn on too easily & create burn hazard, oven temp seems inconsistent on the 3+ different items I tried h required longer bake time than in prior range, the moisture rack is a nuisance to work around & remove, the timer is nearly silent, accessing functions is cumbersome - more like a tablet with too many clicks involved, extremely poor user guide whether within the range settings or online, and the phone app is a waste of time. A sturdy range by reputable company so hoping it eases into a being a good investment.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Gorgeous Range, excellent features
on February 12, 2026
Posted by: Gumbeaux
from Warwick, NY
[This review was collected as part of a promotion.] This range is a beautiful appliance, and the functionality is wonderful. The controls are so easy to work with, the power of the burners are perfect and easy to control the flame. I’m super impressed with the Kitchen Aid brand. I’m still waiting for my brass fixtures to go on the range, however the black look great as well. I’m very satisfied!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
burners
on February 14, 2026
Posted by: bub26
from Atlanta
[This review was collected as part of a promotion.] Nice range, nice look. The low burner setting is hot enough to boil. Out of 5 burners only one can simmer, the smaller one at the back left
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 16, 2026
Thank you for sharing your experience with us. We regret to hear that your Gas Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 919169.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 919169.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love, love, love.
on February 14, 2026
Posted by: Jmac64
from Port Perry
We ordered this stove in juniper without seeing any other Kitchen Aid small appliance for colour reference. Our stove was recently installed. Love, love, love it. Juniper is a showstopper. The colour is stunning yet subtle. It marries nicely with the rest of the kitchen. The features with this stove perform well. Very happy with our purchase
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Timer/preheat
on February 15, 2026
Posted by: Maureen M
from Long Isand, NY
When the oven is ready or when the timer is up, you can not hear it from the next room. It should be much louder
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Amazing stove
on February 15, 2026
Posted by: KAP170
from San Angelo, Tx
[This review was collected as part of a promotion.] This is my 2nd Kitchen Aid stove Love it. If you are an avid cook - this stove is great. I bought this stove because one the burners was designed to simmer. I cook a lot of rice - the small burner is perfect. I just recommmended this stove to a buddy, he bought the bigger unit to fit his kitchen. It’s a winner
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Large Burner Knobs
on February 19, 2026
Posted by: LisaCar
from Massachusetts
[This review was collected as part of a promotion.] While I do like this range, I feel that the knobs on the front prevent you from getting close and affect my ability to use the rear burners comfortably.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com