Customer reviews from whirlpool.com
Whirlpool - 30 in. Wide 5 elements 5.0 cu. ft. Slide-In Electric Convection Range with Air Cooking Technology and Smart Features - Stainless Steel
Average customer rating
3.9
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
37
4 Stars
15
3 Stars
11
2 Stars
7
1 Star
7
60%of customers recommend this product.
(
27 out of
45)
Customer Reviews for Whirlpool - 30 in. Wide 5 elements 5.0 cu. ft. Slide-In Electric Convection Range with Air Cooking Technology and Smart Features - Stainless Steel
Customer Rating
4
So far so good
on February 28, 2026
Posted by: Judy
[This review was collected as part of a promotion.] So far so good, control panel buttons are Extremely hard to press.
Burners are great, wifi option is nice as well.
Burners are great, wifi option is nice as well.
Written by a customer while visiting whirlpool.com
Customer Rating
1
I need a manual to see how to use it
on February 23, 2026
Posted by: bugger
from Vero Beach FL
[This review was collected as part of a promotion.] I would usually give 5 stars but I am very frustrated at this point. My range arrived late morning of 2/13/26 and the men spent an hour at the end of the driveway trying to take off the blue protective covering before bringing it in the house. Once installed I found the broiler would not work. I called Jetson Service and scheduled service for March 4th. I tried to go on line for a manual and put in the Model # that was on the stove door-WSES5030SZ0-no such number? I put in the number you gave me-WSES5030SB-no such
number? What gives? I wanted a manual to tell me about my new stove-not one that just tells me how to clean it. 2/23/26-got manual and broiler works fine. Cancelled Jetson service call. That's why a manual would have been helpful from the beginning. Change to four stars. Model # is WSES5030SZ!!!
number? What gives? I wanted a manual to tell me about my new stove-not one that just tells me how to clean it. 2/23/26-got manual and broiler works fine. Cancelled Jetson service call. That's why a manual would have been helpful from the beginning. Change to four stars. Model # is WSES5030SZ!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 23, 2026
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6421hmYRX
Instagram: http://spr.ly/6422hmYRk
Live Chat: http://spr.ly/6423hmYRZ (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 923648.
For your convenience, we have included a link for the Control Guide, Quick Start Guide, and Owner's Manual:
http://spr.ly/6424hmYRw
http://spr.ly/6425hmYRb
http://spr.ly/6426hmYRj
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6421hmYRX
Instagram: http://spr.ly/6422hmYRk
Live Chat: http://spr.ly/6423hmYRZ (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 923648.
For your convenience, we have included a link for the Control Guide, Quick Start Guide, and Owner's Manual:
http://spr.ly/6424hmYRw
http://spr.ly/6425hmYRb
http://spr.ly/6426hmYRj
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Aceptable
on February 19, 2026
Posted by: Diana
from Deltona Florida
[This review was collected as part of a promotion.] I purchase this a month ago but since we got it we have notices some parts that are not finish well.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
It is good
on February 13, 2026
Posted by: Carlos
[This review was collected as part of a promotion.] I am happy with stove only one room for improvement. When we cook first time in oven the oven was releasing smoke. We didn’t know if was ready to catch on fire because it was white smoke and smell grease. My wife look online and we discover you all put oil or at least internet say on heater elements. So we pull out the food and let burnt for 20 minutes with microwave vacuum on full power and even to today the smell of grease still lingering around stove. Will be a good idea an sticker on oven door saying so people don’t think house catching onfire
Written by a customer while visiting whirlpool.com
Customer Rating
1
Broken
on February 10, 2026
Posted by: Khanh
from Nebraska
I bought them over 3 months ago and 3 out of 4 knobs have broken inner parts.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 11, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with the knobs on your Whirlpool® Electric Range. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 916155.
We’re looking forward to hearing from you.
Marie Q
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 916155.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 6, 2026
Posted by: Frustrated
[This review was collected as part of a promotion.] I have not used all the features yet, but can't wait, only negative thing so far is getting the blue film off the stainless steel from shipping, it is like baked on, if you know of an easy way, please let me know, I have used rubbing alcohol and my fingernail so far that is all that works, I will not use a razorblade
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy and nice to use
on February 2, 2026
Posted by: Andelen
from Florida
[This review was collected as part of a promotion.] Have had this for about 1 month and find it easy to use, easy to keep clean and I love it!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Manufacturer defect.
on January 30, 2026
Posted by: Jim.
[This review was collected as part of a promotion.] The electric burners work, but several of the touch key controls do not.
I have made an appointment for a repair person to come next week to hopefully fix the problem.
I have made an appointment for a repair person to come next week to hopefully fix the problem.
Response from whirlpool.comBy Branded Team, Consumer Care, January 30, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #910092.
We’re looking forward to hearing from you.
Christy T
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #910092.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com