Customer reviews from whirlpool.com
Whirlpool - 5.0 Cu. Ft. Slide-In Electric Convection Range with Air Cooking Technology and Smart Features - Stainless Steel
Average customer rating
4.2
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
15
4 Stars
5
3 Stars
3
2 Stars
1
1 Star
2
55%of customers recommend this product.
(
6 out of
11)
Customer Reviews for Whirlpool - 5.0 Cu. Ft. Slide-In Electric Convection Range with Air Cooking Technology and Smart Features - Stainless Steel
Customer Rating
1
Would not Recommend any Whirlpool Products
on November 11, 2025
Posted by: Gemwoj
from Packwood, WA
[This review was collected as part of a promotion.] bought this Whirlpool range on October 17, and the LCD control panel didn’t work from day one. I reported it immediately and have spent nearly a month trying to get it repaired or replaced. Whirlpool told me there are no authorized technicians in my area and that I’d need to haul the range myself to a repair shop, completely unreasonable for a three-day-old appliance. I’ve spent hours on hold, been promised callbacks that never came, and still have no resolution. The range has never worked, and Whirlpool’s warranty support has been slow, disorganized, and unhelpful. I’ll never purchase another Whirlpool product again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 837835.
We’re looking forward to hearing from you.
Marie Q
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 837835.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad Quality but nice looking
on November 18, 2025
Posted by: Dan37
from Orlando
we have had this stove for nearly 2 months, and the quality of the stove is not very good. Were on our 2nd stove replacement and it also has LCD issues, the whole top control panel is warped around stainless steel opening and doesnt have a seal around the lcd panel which causes a gap for anything to overflow under the stainless steel. Also, the plastic around the sides of the stove is now starting to just splinter in two causing more seal issues.
We have a call order for a part replacement for the lcd screen since we got the 2nd stove because it also came defective and we were told a new one couldn't be sent and we would have do warranty repair. 2 months later still waiting for part. i would not buy this stove, seems like all the positive reviews are influencers that were given free stoves, hard to give a honest review when the product was free.
We have a call order for a part replacement for the lcd screen since we got the 2nd stove because it also came defective and we were told a new one couldn't be sent and we would have do warranty repair. 2 months later still waiting for part. i would not buy this stove, seems like all the positive reviews are influencers that were given free stoves, hard to give a honest review when the product was free.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 842768
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lesser quality
on September 22, 2025
Posted by: Karenh1
[This review was collected as part of a promotion.] This is the first range purchased in 24 years. I first noticed the quality of the metal; it’s not as substantial as the older one. Also, the touch screen is not as responsive.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Wifi is helpful
on November 7, 2025
Posted by: naplesteven
from SWFL
[This review was collected as part of a promotion.] Nice looking unit and seems to be working as designed but I don't like that the control buttons are so difficult to get to register. The oven temperature adjustment has to be in 25 degree increments and cannot be adjusted once oven is started. I need to shut off and restart if I was to turn the temp up or down. Although it does preheat quickly and will send a notification to your phone which is helpful. I would not buy this again or any model site unseen going just by website description.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on August 21, 2025
Posted by: Cooky
[This review was collected as part of a promotion.] Yes I love whirlpool products .I own Refrigerator stove Microwave Dish washer ,and washing machine.Great product.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cooks food fast
on August 14, 2025
Posted by: Joan
[This review was collected as part of a promotion.] Not like the glass top. Any spills on it .very hard to get off.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Easy cleaning
on September 10, 2025
Posted by: manaln3_9934
[This review was collected as part of a promotion.] Easy installation and super easy cleaning. It doesn’t make any noise at all. It heats up really quick and the oven has set options that don’t need to preheat. It is electrical. So if you’re used to gas ranges it will be a change. I used to have a gas range and now I’m getting used to electrical.
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful and full of features that are top notch
on September 12, 2025
Posted by: ashathome_2776
[This review was collected as part of a promotion.] I recently upgraded to the Whirlpool 30" Electric Smart Range with Air Cook Technology, and after using it for a bit, here are my honest thoughts.
The good first: I really like the look of this range — it has a clean, modern design that instantly updated my kitchen. The oven heats up super fast with the High Speed Preheat, and the different “air” modes are a nice upgrade from a standard oven. The No Preheat Air Fry option is convenient when I want something quick like fries or wings, and the wipe-clean cooktop makes daily cleanups easier than with my old range. I also like that it’s “smart” and can be connected to an app, though I don’t use that feature every day.
That said, it’s not perfect. The burners take longer to boil water than I expected, which can be frustrating when I’m in a hurry. While the air fry mode works, it doesn’t crisp quite as well as my countertop air fryer, so it’s more of a bonus than a full replacement. The glass cooktop also scratches pretty easily if you’re not careful, and the control markings could be easier to read.
Overall, I’d say this is a solid mid-range appliance with a lot of convenience features. If you love the idea of faster preheats, easy cleaning, and having air fry built into your oven, this will be a good fit. But if super-powerful burners or heavy-duty durability are your top priorities, you may want to look at other options.
The good first: I really like the look of this range — it has a clean, modern design that instantly updated my kitchen. The oven heats up super fast with the High Speed Preheat, and the different “air” modes are a nice upgrade from a standard oven. The No Preheat Air Fry option is convenient when I want something quick like fries or wings, and the wipe-clean cooktop makes daily cleanups easier than with my old range. I also like that it’s “smart” and can be connected to an app, though I don’t use that feature every day.
That said, it’s not perfect. The burners take longer to boil water than I expected, which can be frustrating when I’m in a hurry. While the air fry mode works, it doesn’t crisp quite as well as my countertop air fryer, so it’s more of a bonus than a full replacement. The glass cooktop also scratches pretty easily if you’re not careful, and the control markings could be easier to read.
Overall, I’d say this is a solid mid-range appliance with a lot of convenience features. If you love the idea of faster preheats, easy cleaning, and having air fry built into your oven, this will be a good fit. But if super-powerful burners or heavy-duty durability are your top priorities, you may want to look at other options.
Written by a customer while visiting influenster.com