Customer reviews from kitchenaid.com
KitchenAid - 30 in. Wide 5 burners 5.0 cu. ft. Slide-in Gas Range with Convection Cooking Modes - Stainless Steel
Average customer rating
4.1
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
25
4 Stars
14
3 Stars
7
2 Stars
0
1 Star
4
83%of customers recommend this product.
(
34 out of
41)
Customer Reviews for KitchenAid - 30 in. Wide 5 burners 5.0 cu. ft. Slide-in Gas Range with Convection Cooking Modes - Stainless Steel
Customer Rating
3
Redesign a mistake. Keeping it clean a struggle
on February 28, 2026
Posted by: Farouk
[This review was collected as part of a promotion.] This was our second kitchen renovation. Ten years ago we opted for all upscale kitchenaid applicanes. Replaced our old gas range with this model and its been nothing but a mess to keep clean and utilize. No operators manual you have to go on line to leanr to operate functions. The glossy range top surrounding burners is a major headache to keep clean. The topmounted control screen is poorly placed in design and wish they had left it mounted on the front of the unit between burner handles. Programming is complicated and difficult. Previous untit a breeze. Takes FOREVER to preheat and alarms, bells, sounds too faint to hear if you are timing a roast or cake.
Oven racks now made of a cheaper lower gauge metal. Warmer drawer too shallow
This was a great disappointment and regretfully we are stuck with this . Caveat Emptor buyer beware this is NOT worth the money.
Oven racks now made of a cheaper lower gauge metal. Warmer drawer too shallow
This was a great disappointment and regretfully we are stuck with this . Caveat Emptor buyer beware this is NOT worth the money.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Oven
on February 12, 2026
Posted by: Chaz c17
from Lasvegas Nevada
[This review was collected as part of a promotion.] To hard to program. & no instructions were provided.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 13, 2026
Hello,
Thank you for your review. We regret to hear that your Gas Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 917452.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, Air Fry Quick Reference Guide, and Owners Manual :
https://www.kitchenaid.com/content/dam/global/documents/202503/control-guide-w11711257-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202408/quick-start-guide-w11702314-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202409/owners-manual-w11702308-reva.pdf
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Gas Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 917452.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, Air Fry Quick Reference Guide, and Owners Manual :
https://www.kitchenaid.com/content/dam/global/documents/202503/control-guide-w11711257-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202408/quick-start-guide-w11702314-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202409/owners-manual-w11702308-reva.pdf
We hope this information is helpful.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Plenty of Choices
on January 22, 2026
Posted by: Shenel
from Monument, CO
[This review was collected as part of a promotion.] I bought this oven a few weeks ago and so far I am just amazed with all the extra cooking settings and their efficiency. The remote setting is not working well for me as it says the door is open when it is not, but I am sure I will figure it out.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful oven
on January 21, 2026
Posted by: Mlively
from Valencia, California
[This review was collected as part of a promotion.] This oven is absolutely beautiful. It's very solid. The knobs are solid and easy to use. The oven heats so quickly. Easy to understand and seems it will last a long, long time. I've had it for one month. I'm extremely satisfied so far.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Just an OK appliance
on January 18, 2026
Posted by: 1954
from Minnesota
[This review was collected as part of a promotion.] My old range died a week before Christmas, so I needed a new one ASAP! Our local appliance store had this one in stock and could deliver it the next day. I do like some of the features such as the air fryer option and the griddle which my old range did not have. The problem with this range is, if I happen to lean against the burner knobs they ignite. I have a built in microwave and a cabinet above the stove that I need to access. Having the burners ignite is not a good thing! I went to the appliance store to see if there were any child locks that I could get. Unfortunately, there aren’t any that would fit the knobs. If a person is looking at buying this particular model and have small children, I would not recommend buying this range.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Adjusting
on January 5, 2026
Posted by: newuser25
from Upstate NY
[This review was collected as part of a promotion.] So new with many features to learn about. Liking it more each time I use it and explore 😊
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the oven
on January 1, 2026
Posted by: 91773devi
from California
[This review was collected as part of a promotion.] Preheats quickly. Love five burners. Wish the display window was on the front instead of top of stove.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Bad design for short people and short arms
on December 26, 2025
Posted by: Chiho
from New Paltz, NY
I hate that the simmer burner is in the back. I wish that the front has one large burner and one small burner. I have short arms and I cannot constantly stir the content when I am simmering something on the small burner. My back is killing me because the dials and control panel are in my way and I have to reach out very far to stir. I only got the stove this week and I regret buying it. It looks beautiful, though.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 8, 2026
Thank you for sharing your experience with us. We regret to hear that your Gas Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Range model/serial number, and reference Case # 888516
We look forward to speaking with you.
Kari V.
We look forward to speaking with you.
Kari V.
Written by a customer while visiting kitchenaid.com