Customer Reviews for KitchenAid - 30 in. Wide 5 burners 5.0 cu. ft. Slide-in Gas Range with Convection Cooking Modes - Stainless Steel
Customer Rating
4
on June 12, 2026
Posted by: Caseyn13
[This review was collected as part of a promotion.] Great stovetop with a quick preheating and wonderful design. The only issue is I have had an issue with the knobs turning without my realizing it as I have a cabinets overhead I reach uo and get and this has turned the knobs on. One time the knob did not click and was somehow still on. I will be moving the items from the overhead cabinet to another location to try to prevent this from happening in the future
[This review was collected as part of a promotion.] This range works great, and cooks even. I love the ability to set preheat from your phone, temperature is consistent. The air fryer cooks everything great even in convection mode. And the self clean mode is pretty simple to use.
It's look great . The stainless and large knob in front make it look like a pro range that cost 3-4 x this range. Lots of features built in (like the 2 cleaning modes...) I really like it.
[This review was collected as part of a promotion.] We purchased it about 3 weeks ago. My husband has been ill and not on solid foods so I haven’t used it much. He’s better so I can’t wait to start cooking again!
[This review was collected as part of a promotion.] This was our second kitchen renovation. Ten years ago we opted for all upscale kitchenaid applicanes. Replaced our old gas range with this model and its been nothing but a mess to keep clean and utilize. No operators manual you have to go on line to leanr to operate functions. The glossy range top surrounding burners is a major headache to keep clean. The topmounted control screen is poorly placed in design and wish they had left it mounted on the front of the unit between burner handles. Programming is complicated and difficult. Previous untit a breeze. Takes FOREVER to preheat and alarms, bells, sounds too faint to hear if you are timing a roast or cake. Oven racks now made of a cheaper lower gauge metal. Warmer drawer too shallow This was a great disappointment and regretfully we are stuck with this . Caveat Emptor buyer beware this is NOT worth the money.
[This review was collected as part of a promotion.] To hard to program. & no instructions were provided.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 13, 2026
Hello, Thank you for your review. We regret to hear that your Gas Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below: Facebook: https://www.facebook.com/KitchenAid Instagram: https://www.instagram.com/kitchenaidusa/ Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number # 917452. For your convenience, we have included a link to the Control Guide, Quick Start Guide, Air Fry Quick Reference Guide, and Owners Manual : https://www.kitchenaid.com/content/dam/global/documents/202503/control-guide-w11711257-reva.pdf https://www.kitchenaid.com/content/dam/global/documents/202408/quick-start-guide-w11702314-reva.pdf https://www.kitchenaid.com/content/dam/global/documents/202409/owners-manual-w11702308-reva.pdf We hope this information is helpful. Marie Q
[This review was collected as part of a promotion.] I bought this oven a few weeks ago and so far I am just amazed with all the extra cooking settings and their efficiency. The remote setting is not working well for me as it says the door is open when it is not, but I am sure I will figure it out.