Customer reviews from kitchenaid.com
KitchenAid - 30 in. Wide 5 burners 5.0 cu. ft. Slide-in Gas Range with Convection Cooking Modes - Stainless Steel
Average customer rating
4.1
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
21
4 Stars
11
3 Stars
6
2 Stars
0
1 Star
3
82%of customers recommend this product.
(
28 out of
34)
Customer Reviews for KitchenAid - 30 in. Wide 5 burners 5.0 cu. ft. Slide-in Gas Range with Convection Cooking Modes - Stainless Steel
Customer Rating
1
Oven
on February 12, 2026
Posted by: Chaz c17
from Lasvegas Nevada
[This review was collected as part of a promotion.] To hard to program. & no instructions were provided.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 13, 2026
Hello,
Thank you for your review. We regret to hear that your Gas Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 917452.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, Air Fry Quick Reference Guide, and Owners Manual :
https://www.kitchenaid.com/content/dam/global/documents/202503/control-guide-w11711257-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202408/quick-start-guide-w11702314-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202409/owners-manual-w11702308-reva.pdf
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Gas Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 917452.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, Air Fry Quick Reference Guide, and Owners Manual :
https://www.kitchenaid.com/content/dam/global/documents/202503/control-guide-w11711257-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202408/quick-start-guide-w11702314-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202409/owners-manual-w11702308-reva.pdf
We hope this information is helpful.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Redesign a mistake. Keeping it clean a struggle
on February 28, 2026
Posted by: Farouk
[This review was collected as part of a promotion.] This was our second kitchen renovation. Ten years ago we opted for all upscale kitchenaid applicanes. Replaced our old gas range with this model and its been nothing but a mess to keep clean and utilize. No operators manual you have to go on line to leanr to operate functions. The glossy range top surrounding burners is a major headache to keep clean. The topmounted control screen is poorly placed in design and wish they had left it mounted on the front of the unit between burner handles. Programming is complicated and difficult. Previous untit a breeze. Takes FOREVER to preheat and alarms, bells, sounds too faint to hear if you are timing a roast or cake.
Oven racks now made of a cheaper lower gauge metal. Warmer drawer too shallow
This was a great disappointment and regretfully we are stuck with this . Caveat Emptor buyer beware this is NOT worth the money.
Oven racks now made of a cheaper lower gauge metal. Warmer drawer too shallow
This was a great disappointment and regretfully we are stuck with this . Caveat Emptor buyer beware this is NOT worth the money.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great range
on March 16, 2026
Posted by: Smith stove
from Coon Rapids, MN
[This review was collected as part of a promotion.] We purchased it about 3 weeks ago. My husband has been ill and not on solid foods so I haven’t used it much. He’s better so I can’t wait to start cooking again!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great looking. Lots of features.
on May 2, 2026
Posted by: coldinupstateNY
from Rochester NY
It's look great . The stainless and large knob in front make it look like a pro range that cost 3-4 x this range. Lots of features built in (like the 2 cleaning modes...)
I really like it.
I really like it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on June 12, 2026
Posted by: Lolita22
[This review was collected as part of a promotion.] I love my kitchenaid stove, I cook more than before and bake .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great range
on June 12, 2026
Posted by: USA9
[This review was collected as part of a promotion.] This range works great, and cooks even. I love the ability to set preheat from your phone, temperature is consistent. The air fryer cooks everything great even in convection mode. And the self clean mode is pretty simple to use.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on June 12, 2026
Posted by: Caseyn13
[This review was collected as part of a promotion.] Great stovetop with a quick preheating and wonderful design. The only issue is I have had an issue with the knobs turning without my realizing it as I have a cabinets overhead I reach uo and get and this has turned the knobs on. One time the knob did not click and was somehow still on. I will be moving the items from the overhead cabinet to another location to try to prevent this from happening in the future
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful oven display
on June 12, 2026
Posted by: Ms.Cece245!
[This review was collected as part of a promotion.] This oven is a beautiful addition to my kitchen aid appliances. I would rate it a 4 out of five because sometimes the system does glitch when trying to turn on the oven; however, I do love the app feature that allows the oven starting/ ending button. It can be very convenient.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com