Customer reviews from kitchenaid.com
KitchenAid - 5.0 Cu. Ft. Slide-in Gas Range with Convection Cooking Modes - Stainless Steel
Average customer rating
3.7
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
6
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
3
67%of customers recommend this product.
(
10 out of
15)
Customer Reviews for KitchenAid - 5.0 Cu. Ft. Slide-in Gas Range with Convection Cooking Modes - Stainless Steel
Customer Rating
1
Oven
on February 12, 2026
Posted by: Chaz c17
from Lasvegas Nevada
[This review was collected as part of a promotion.] To hard to program. & no instructions were provided.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 13, 2026
Hello,
Thank you for your review. We regret to hear that your Gas Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 917452.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, Air Fry Quick Reference Guide, and Owners Manual :
https://www.kitchenaid.com/content/dam/global/documents/202503/control-guide-w11711257-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202408/quick-start-guide-w11702314-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202409/owners-manual-w11702308-reva.pdf
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Gas Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 917452.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, Air Fry Quick Reference Guide, and Owners Manual :
https://www.kitchenaid.com/content/dam/global/documents/202503/control-guide-w11711257-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202408/quick-start-guide-w11702314-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202409/owners-manual-w11702308-reva.pdf
We hope this information is helpful.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Redesign a mistake. Keeping it clean a struggle
on February 28, 2026
Posted by: Farouk
[This review was collected as part of a promotion.] This was our second kitchen renovation. Ten years ago we opted for all upscale kitchenaid applicanes. Replaced our old gas range with this model and its been nothing but a mess to keep clean and utilize. No operators manual you have to go on line to leanr to operate functions. The glossy range top surrounding burners is a major headache to keep clean. The topmounted control screen is poorly placed in design and wish they had left it mounted on the front of the unit between burner handles. Programming is complicated and difficult. Previous untit a breeze. Takes FOREVER to preheat and alarms, bells, sounds too faint to hear if you are timing a roast or cake.
Oven racks now made of a cheaper lower gauge metal. Warmer drawer too shallow
This was a great disappointment and regretfully we are stuck with this . Caveat Emptor buyer beware this is NOT worth the money.
Oven racks now made of a cheaper lower gauge metal. Warmer drawer too shallow
This was a great disappointment and regretfully we are stuck with this . Caveat Emptor buyer beware this is NOT worth the money.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com