Customer reviews from kitchenaid.com
KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - White
Average customer rating
4.3
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
132
4 Stars
57
3 Stars
13
2 Stars
8
1 Star
10
82%of customers recommend this product.
(
135 out of
165)
Customer Reviews for KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - White
Customer Rating
5
Terrific quality, with a ton of features!
on November 10, 2025
Posted by: andrewy7_5342
[This review was collected as part of a promotion.] I got this KitchenAid third level utensil rack dishwasher to upgrade our current one, and this is an awesome one to upgrade to! This has 30+ total wash jets across 3 wash arms that offer targeted cleaning on every level. The utensil rack holds silverware and serving utensils. This has the ProDry system that dries from every angle with heating elements, water repellent tech, and natural ventilation. There is a ProDry Max option to get the maximum results! This also has triple filtration system that circulates clean water to wash and rinse! Then there is the ProWash Cycle, that automatically adapts wash time and water temperatures based on soil levels. This has a ton of really terrific features! This gets my dishes clean and dry with ease! Installation and set up was quick and easy, the instructions were very helpful during the process. This is a major upgrade compared to my previous one. This one has so many more features and it gets my dishes cleaner than ever. If you are looking to upgrade, or even add a dishwasher, this one would be a terrific option to look in to. I honestly don't have any negative opinions on it.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quiet
on November 10, 2025
Posted by: Mimi1028
[This review was collected as part of a promotion.] It’s a very nice dishwasher but I don’t like the time it takes to finish even in express. Too long!!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Hummmmmmm
on November 8, 2025
Posted by: It's quiet.
from NJ
[This review was collected as part of a promotion.] Cleans fine. Some downers: The door hits the side if the counter it is mounted u
under, enought so that to cfully close the door, I have to physically push it to the right to miss the edge of the counter. The racks don't track smoothly when opening and closing, they sort of bind up and require more pushing or pulling force to move them. I wish manufacturers would go back to printing an owner's manual with the appliance. A suprise: the door gets pushed open a small amount when the washer finishes it's cycle. I cant move the this commentary up to proofread it.
under, enought so that to cfully close the door, I have to physically push it to the right to miss the edge of the counter. The racks don't track smoothly when opening and closing, they sort of bind up and require more pushing or pulling force to move them. I wish manufacturers would go back to printing an owner's manual with the appliance. A suprise: the door gets pushed open a small amount when the washer finishes it's cycle. I cant move the this commentary up to proofread it.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good solid dishwasher
on November 7, 2025
Posted by: Boo143
[This review was collected as part of a promotion.] Solid dishwasher - cleans well - haven’t figured what to put in the third rack - as it is not very deep- not as quiet as I thought it would be but it is quiet Dries well
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very quiet
on November 6, 2025
Posted by: dmageod_8713
[This review was collected as part of a promotion.] I recently owned a KitchenAid dishwasher, and overall, it’s a strong, dependable appliance that does what it’s supposed to do — and does it well. The first thing that stands out is how quiet it runs. Even on the heavy wash cycle, you can barely hear it. If you have an open kitchen or do work nearby, that’s a big plus.
In terms of cleaning power, it performs great. Dishes, glasses, and even pots with dried food come out spotless most of the time. I especially like the third rack, which makes it easy to load utensils and smaller items without wasting space on the bottom racks. The stainless-steel interior also feels sturdy and gives it a high-end look.
There are a few small downsides, though. The price is on the higher side compared to other brands, so it’s definitely an investment. Also, like many dishwashers, it sometimes struggles to completely dry plastic items — cups or containers might still have a few drops left on them after the cycle ends.
Still, the pros outweigh the cons. It’s quiet, efficient, and looks great in the kitchen. If you want a reliable, long-lasting dishwasher and don’t mind paying a little more for quality, a KitchenAid dishwasher is a solid choice.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
BIG MISTAKE
on November 3, 2025
Posted by: charlieob
from New Jersey
[This review was collected as part of a promotion.] A brand I recognized and expected to be perfect. It isn’t, far from it - - I’d return it if I could. This dishwasher was a complete waste of money. Despite what it claims, it does NOT hold a lot of dishes, I’m single and can fit perhaps 2 days (4 meals) sometimes, depending on what I’m cooking. The way the racks are laid out make no sense, The rinse & express cycles are useless, bits of food remain on the dishes in both cycles, but the express cycle “bakes” them on. Do “real” people test these products? I will tell you, this dishwasher is not worth the money - don’t make my mistake ~ I never thought purchasing a “Kitchen Aid” anything would be a mistake - I was wrong.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, November 4, 2025
Hi,
We value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly via Facebook https://www.facebook.com/KitchenAid or Instagram https://www.instagram.com/kitchenaidusa/. You may also email directly by visiting https://www.kitchenaid.com/resources/contact-us.html. When responding, please include your contact and model/serial information, and reference Review ID #
295645095.
We look forward to speaking with you.
Marie Q
We value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly via Facebook https://www.facebook.com/KitchenAid or Instagram https://www.instagram.com/kitchenaidusa/. You may also email directly by visiting https://www.kitchenaid.com/resources/contact-us.html. When responding, please include your contact and model/serial information, and reference Review ID #
295645095.
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stopped working in less than 2 months.
on October 31, 2025
Posted by: Burger52
[This review was collected as part of a promotion.] I bought this less than 2 months ago and already it has.stopped working.
Response from kitchenaid.comBy KitchenAid Team, November 4, 2025
Hi,
We value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly via Facebook https://www.facebook.com/KitchenAid or Instagram https://www.instagram.com/kitchenaidusa/. You may also email directly by visiting https://www.kitchenaid.com/resources/contact-us.html. When responding, please include your contact and model/serial information, and reference Review ID # 295598578.
We look forward to speaking with you.
Marie Q
We value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly via Facebook https://www.facebook.com/KitchenAid or Instagram https://www.instagram.com/kitchenaidusa/. You may also email directly by visiting https://www.kitchenaid.com/resources/contact-us.html. When responding, please include your contact and model/serial information, and reference Review ID # 295598578.
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
dishwasher review
on October 30, 2025
Posted by: sandmann
[This review was collected as part of a promotion.] Looks good and cleans well. However, the 47 dBa noise rating seems to be for the washing cycle only. The unit is a bit loud when the unit is discharging the water.
Written by a customer while visiting kitchenaid.com