Customer reviews from kitchenaid.com
KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - White
Average customer rating
4.3
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
132
4 Stars
57
3 Stars
13
2 Stars
8
1 Star
10
82%of customers recommend this product.
(
135 out of
165)
Customer Reviews for KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - White
Customer Rating
5
No Noise, Very Modern and Effecient
on November 3, 2026
Posted by: RoseML
[This review was collected as part of a promotion.] The dishwasher is sleek, easy to use and very quiet. Cleans dishes and leaves them dry with no streaks. The water is filtered when washing the dishes leaving them very clean. I like the additional drawer for bigger spoons and items that wouldn't fit in the regular slot.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Economic Cycle that cleans well.
on October 31, 2026
Posted by: TellGreg
[This review was collected as part of a promotion.] We really like the Express Wash. It's done in an hour and opens automatically for air dry.
The only minor flaws we have found is the middle rack is a bit sticky pulling out and the utensil rack slides back and forth when you pull out the bottom rack.
The unit cleans very well on the short cycle if you rinse the dishes before loading like we tend to do.
Quiet as a mouse.
Looks good.
Very pleased
The only minor flaws we have found is the middle rack is a bit sticky pulling out and the utensil rack slides back and forth when you pull out the bottom rack.
The unit cleans very well on the short cycle if you rinse the dishes before loading like we tend to do.
Quiet as a mouse.
Looks good.
Very pleased
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Cleans and dry great
on October 29, 2026
Posted by: The Hopps
[This review was collected as part of a promotion.] This thing costs a poor man’s fortune, but boy does it work good! It’s quiet, cleans, great, and actually dries the dishes. Only complaint is the third rack for big utensils is garbage. They only spot deep enough to actually put Hickory utensils like spatulas is the very center where I can fit about three spatulas, Mixing spoons, etc.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Very disappointed.
on October 27, 2026
Posted by: BobS.
[This review was collected as part of a promotion.] Please note that we purchased two (2) identical dishwashers, so these comments apply to both appliances.
1. We did NOT receive any User Manuals or other helpful user information with either of these dishwashers.
2. The fastest cycle, we believe is the Express Cycle. However, this cycle runs for approximately 120 minutes!! Our previous dishwasher ran a full cycle at only 82 minutes and a China cycle at only 74 minutes. Therefore, these new Kitchenaid dishwashers are costing us alot more money to operate in terms of Electric usage, in an area where electric rates are very high.
We are very disappointed with these Kitchenaid products.
B. Shelly
Response from kitchenaid.comBy Kitchenaid Social Team, Consumer Service, November 2, 2026
Hello,
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25474886.
For your convenience, we have included a link to the Cycle Guide, Quick Start Guide, and Owners Manual :
https://www.kitchenaid.com/content/dam/global/documents/202506/cycle-guide-w11784196-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202605/quick-start-guide-w11775083-revb.pdf
https://www.kitchenaid.com/content/dam/global/documents/202501/owners-manual-w11767169-reva.pdf
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25474886.
For your convenience, we have included a link to the Cycle Guide, Quick Start Guide, and Owners Manual :
https://www.kitchenaid.com/content/dam/global/documents/202506/cycle-guide-w11784196-reva.pdf
https://www.kitchenaid.com/content/dam/global/documents/202605/quick-start-guide-w11775083-revb.pdf
https://www.kitchenaid.com/content/dam/global/documents/202501/owners-manual-w11767169-reva.pdf
We hope this information is helpful.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on October 26, 2026
Posted by: Teresa05
[This review was collected as part of a promotion.] I absolutely lovely new Kitchn Aide dishwasher, dishes comes out sparkling clean, there is no noise, filter dystem is great, so easy to adapt to, drying dries very efficient and coverage on all racks is great!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent machine
on October 26, 2026
Posted by: Lyle48
[This review was collected as part of a promotion.] Has worked very well so far, Does take a little longer to dry than expected but learned to be patient.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Third rack
on October 26, 2026
Posted by: Terry1295
[This review was collected as part of a promotion.] This dish washer is so nice. The inside is big and fits a lot of dishes and glasses. The third rack for silverware is great. It is so quiet when it is running. Our silverware dry completely!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
A Great Upgrade!
on October 25, 2026
Posted by: corinneb
[This review was collected as part of a promotion.] This dishwasher is the newer/nicer version of our old dishwasher. My favorite thing about this one is that it has a built in/recessed handle, rather than the towel bar handle. It just looks so much nicer in our kitchen! Outside of that, the racks slide in and out of the dishwasher softly and quietly, which I really like. I also like that the dishwasher pops open and makes a happy sound when the cycle is complete. It does a great job cleaning our dishes, hasn't left any residue or anything like that. Overall, it's a great upgrade!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com