Customer Reviews for KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - White
Customer Rating
4
Decent
on March 23, 2026
Posted by: Ceeebeee
from Philly area
[This review was collected as part of a promotion.] It dries better than the Bosch we had previously but it’s loud on some cycles. The rack arrangement is suboptimal and wish there was some way to customize it
[This review was collected as part of a promotion.] Cleans the dishes great! Love the open door once the cycle is complete. So happy with the purchase! Looks good in our kitchen with our 2 stand mixers and other brand products. Thank you Kitchenaid!
[This review was collected as part of a promotion.] Toatally aggravating repetitive water splash. Didn't think a "trade up" from Maytag would be so disappointing. Also, controls need to be grouped closer together so the is ample room in the middle to open door without hitting program button and it's accompanying BEEP/
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 23, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below: Facebook: https://www.facebook.com/KitchenAid Instagram: https://www.instagram.com/kitchenaidusa/ Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937981. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] The latch mechanism stopped working and the latches are stuck in the out position. The door cannot be closed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 23, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher not latching and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below: Facebook: https://www.facebook.com/KitchenAid Instagram: https://www.instagram.com/kitchenaidusa/ Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937473. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] The dishwasher is nice looking and the printshield prevents fingerprints. The one thing that is so disappointing is that the tines are not movable and the tines for dishes are quite large and dishes don’t line up properly and they slip. It’s still less than a month so time will tell .
[This review was collected as part of a promotion.] Have had our new dishwasher a little over a month. So far all is well! Love the features and it is sooo quiet! Have had some difficulties getting an owners manual as what is on line is difficult to find. Once you do there is an option to print but the manual is over 40 pages and no way to request a mailed copy.It does come with quick start instructions but the information is limited at best.