Customer reviews from kitchenaid.com
KitchenAid - 24" Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - White
Average customer rating
4.4
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
90
4 Stars
37
3 Stars
11
2 Stars
4
1 Star
5
80%of customers recommend this product.
(
90 out of
112)
Customer Reviews for KitchenAid - 24" Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - White
Customer Rating
1
Bad product does not function
on March 24, 2026
Posted by: Disappointed_Customer123
from San Francisco
[This review was collected as part of a promotion.] Dishwasher keeps stopping mid-cycle, leaving dishes soapy and a pool of water in the bottom doesn’t drain. Requested repair services twice already. The dishwasher stopped functioning again two days after first repair. For the second repair, the repair technician missed two separate appointments without notifying me ahead of time. So, the second repair still hasn’t happened and dishwasher still does not work today.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 25, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher stopping and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 939677.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 939677.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Easy to use with great feaures
on March 27, 2026
Posted by: MattMu
from Huntington Beach, CA
[This review was collected as part of a promotion.] Using for about two months and very satisfied. Works quietly and does a great job cleaning
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
complaint
on April 4, 2026
Posted by: resident
from Jupiter, FL
[This review was collected as part of a promotion.] dislike that bottom rack utensil rack cannot be relocated to left side to accommodate easy access from wheelchair. old kitchenaid was much more functional for wheelchair users.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com