Customer reviews from kitchenaid.com
KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - Black
Average customer rating
4.4
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
122
4 Stars
47
3 Stars
13
2 Stars
6
1 Star
7
82%of customers recommend this product.
(
120 out of
146)
Customer Reviews for KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - Black
Customer Rating
2
Noisiest Dishwasher I,ve ever owned
on March 21, 2026
Posted by: kentb53
from Fishers, IN
[This review was collected as part of a promotion.] Toatally aggravating repetitive water splash. Didn't think a "trade up" from Maytag would be so disappointing. Also, controls need to be grouped closer together so the is ample room in the middle to open door without hitting program button and it's accompanying BEEP/
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 23, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937981.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937981.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
3 weeks old and broke
on March 20, 2026
Posted by: Broken 3 weeks old
from New York
[This review was collected as part of a promotion.] The latch mechanism stopped working and the latches are stuck in the out position. The door cannot be closed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 23, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher not latching and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937473.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937473.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
KitchenAid
on March 20, 2026
Posted by: Jeanf
from New york
[This review was collected as part of a promotion.] The dishwasher is nice looking and the printshield prevents fingerprints. The one thing that is so disappointing is that the tines are not movable and the tines for dishes are quite large and dishes don’t line up properly and they slip. It’s still less than a month so time will tell .
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it!
on March 14, 2026
Posted by: Love clean dishes
from Ocean Springs, MS
[This review was collected as part of a promotion.] Have had our new dishwasher a little over a month. So far all is well! Love the features and it is sooo quiet!
Have had some difficulties getting an owners manual as what is on line is difficult to find. Once you do there is an option to print but the manual is over 40 pages and no way to request a mailed copy.It does come with quick start instructions but the information is limited at best.
Have had some difficulties getting an owners manual as what is on line is difficult to find. Once you do there is an option to print but the manual is over 40 pages and no way to request a mailed copy.It does come with quick start instructions but the information is limited at best.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I should have bought this YEARS ago!
on March 13, 2026
Posted by: SandySandy
from Burlington, Iowa
[This review was collected as part of a promotion.] My dishes have never been so clean. I love this new machine. And it's so QUIET!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
East to use
on March 11, 2026
Posted by: Bill Paaaa
from Wildwood NJ
[This review was collected as part of a promotion.] Good product with exception of noise level. I had a prior kitchen aid dishwater for 8 year and it was amazingly quite, that product for noise level was 10, this model is a 5
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent dishwasher!
on March 11, 2026
Posted by: Jrushbrook
from Michigan
[This review was collected as part of a promotion.] I bought the KitchenAid dishwasher to replace an old one that was outdated. The KitchenAid dishwasher Is easy to use, technologically advanced, efficient, and has many useful features.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
So Far So Good
on March 11, 2026
Posted by: Mcwinchest
from Boston
[This review was collected as part of a promotion.] I've only run it once, with good results. I am having a problem finding a place for stemware, that does not contact or conflict with the side walls of the upper rack. Can you show me how to load wine and martini glasses?
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com