Customer Reviews for KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - Black
Customer Rating
3
complaint
on April 4, 2026
Posted by: resident
from Jupiter, FL
[This review was collected as part of a promotion.] dislike that bottom rack utensil rack cannot be relocated to left side to accommodate easy access from wheelchair. old kitchenaid was much more functional for wheelchair users.
[This review was collected as part of a promotion.] Love Love Love the dishwasher ! Have had a kitchenaide for over 30 years, wouldnt have anything else!
[This review was collected as part of a promotion.] Dishwasher keeps stopping mid-cycle, leaving dishes soapy and a pool of water in the bottom doesn’t drain. Requested repair services twice already. The dishwasher stopped functioning again two days after first repair. For the second repair, the repair technician missed two separate appointments without notifying me ahead of time. So, the second repair still hasn’t happened and dishwasher still does not work today.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 25, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher stopping and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below: Facebook: https://www.facebook.com/KitchenAid Instagram: https://www.instagram.com/kitchenaidusa/ Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number # 939677. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] We purchased this dishwasher three weeks ago. Although it has a longer run time that our previous dishwasher (due to utilizing less water), we are very happy with the look of the dishwasher as well as the cleaning of the dishes. It is also very quiet.
[This review was collected as part of a promotion.] It dries better than the Bosch we had previously but it’s loud on some cycles. The rack arrangement is suboptimal and wish there was some way to customize it
[This review was collected as part of a promotion.] Cleans the dishes great! Love the open door once the cycle is complete. So happy with the purchase! Looks good in our kitchen with our 2 stand mixers and other brand products. Thank you Kitchenaid!