Customer reviews from kitchenaid.com
KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - Black
Average customer rating
4.3
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
101
4 Stars
42
3 Stars
12
2 Stars
6
1 Star
7
79%of customers recommend this product.
(
98 out of
124)
Customer Reviews for KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - Black
Customer Rating
1
Bad product does not function
on March 24, 2026
Posted by: Disappointed_Customer123
from San Francisco
[This review was collected as part of a promotion.] Dishwasher keeps stopping mid-cycle, leaving dishes soapy and a pool of water in the bottom doesn’t drain. Requested repair services twice already. The dishwasher stopped functioning again two days after first repair. For the second repair, the repair technician missed two separate appointments without notifying me ahead of time. So, the second repair still hasn’t happened and dishwasher still does not work today.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 25, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher stopping and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 939677.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 939677.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice Dishwasher
on March 24, 2026
Posted by: Donald 27
from Pennsylvania
[This review was collected as part of a promotion.] We purchased this dishwasher three weeks ago. Although it has a longer run time that our previous dishwasher (due to utilizing less water), we are very happy with the look of the dishwasher as well as the cleaning of the dishes. It is also very quiet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Decent
on March 23, 2026
Posted by: Ceeebeee
from Philly area
[This review was collected as part of a promotion.] It dries better than the Bosch we had previously but it’s loud on some cycles. The rack arrangement is suboptimal and wish there was some way to customize it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the dishwasher!
on March 23, 2026
Posted by: Love the brand
from Lawton, Oklajima
[This review was collected as part of a promotion.] Cleans the dishes great! Love the open door once the cycle is complete.
So happy with the purchase!
Looks good in our kitchen with our 2 stand mixers and other brand products.
Thank you Kitchenaid!
So happy with the purchase!
Looks good in our kitchen with our 2 stand mixers and other brand products.
Thank you Kitchenaid!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Just the best!
on March 21, 2026
Posted by: Maria 2
from Bradenton, Florida
[This review was collected as part of a promotion.] I am delighted with my new dishwasher. Glasses shine pots sparkle.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Noisiest Dishwasher I,ve ever owned
on March 21, 2026
Posted by: kentb53
from Fishers, IN
[This review was collected as part of a promotion.] Toatally aggravating repetitive water splash. Didn't think a "trade up" from Maytag would be so disappointing. Also, controls need to be grouped closer together so the is ample room in the middle to open door without hitting program button and it's accompanying BEEP/
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 23, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937981.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937981.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
3 weeks old and broke
on March 20, 2026
Posted by: Broken 3 weeks old
from New York
[This review was collected as part of a promotion.] The latch mechanism stopped working and the latches are stuck in the out position. The door cannot be closed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 23, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher not latching and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937473.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937473.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
KitchenAid
on March 20, 2026
Posted by: Jeanf
from New york
[This review was collected as part of a promotion.] The dishwasher is nice looking and the printshield prevents fingerprints. The one thing that is so disappointing is that the tines are not movable and the tines for dishes are quite large and dishes don’t line up properly and they slip. It’s still less than a month so time will tell .
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com