Customer reviews from kitchenaid.com
KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - Black
Average customer rating
4.4
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
122
4 Stars
47
3 Stars
13
2 Stars
6
1 Star
7
82%of customers recommend this product.
(
120 out of
146)
Customer Reviews for KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - Black
Customer Rating
5
Meets our needs
on November 23, 2025
Posted by: annierosenc
from Cary, NC
[This review was collected as part of a promotion.] We bought this dishwasher to replace a 25-year old one. It has many features the old one did not have, even more than we need, but we are pleased with our choice because it adds value and a nice appearance to our kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features, Working wonderfully
on November 23, 2025
Posted by: Rette
from Yoncalla, OR
[This review was collected as part of a promotion.] Purchased this about a monthago, very happy with its performance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great except for top rack for eating utensils
on November 22, 2025
Posted by: MT Keg
from Woodridge IL
[This review was collected as part of a promotion.] This is a solid dishwasher that cleans just fine and isn't particularly noisy, nothing really to complain about. I'd give it 5 stars except for the top rack for utensils which isn't designed very well. First, it's often awkward to load the utensils to where they'll stay in place once the unit starts cleaning. Too many utensils move around and don't stay put during the cleaning cycle. Second, the top rack has its loading orientation front to back instead of sideways like many other dishwashers. That means that when you pull out the top rack to load items and then slide it back in, utensils tend to slide out of place forward or back with each movement of the sliding rack. If that top rack's loading scheme were oriented sideways like the top racks of other manufacturers (Bosch is one example), the utensils would stay in place a lot better when the sliding rack is pulled out or pushed in. KitchenAid needs to redesign the top rack and orient the loading scheme sideways so utensils are loaded perpendicular to the way the rack moves.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Shhhhh Is The Dishwasher Running??
on November 19, 2025
Posted by: Bruco
from Land O Lakes, FL
[This review was collected as part of a promotion.] Have had the appliance for about a month and could not be happier. Very Quiet. Washes everything and getting use to the utensil rack on top.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Very Quiet
on November 18, 2025
Posted by: KatrinkaB
from Auburn Hills Michigan
[This review was collected as part of a promotion.] I have only run it twice and am amazed at how long it runs. I had another kitchenaid for 20 years, hence my loyalty. But I liked the racks in my previous better. I also wish I had a user manual other than what is online.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Worst one so far
on November 13, 2025
Posted by: Mom/cooks
from Atlanta, GA
[This review was collected as part of a promotion.] KitchenAid told me this model was comparable to our current 25 year old dishwasher. NOT EVEN CLOSE! I'm so sorry we didn't chose a different model or a different brand.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 21, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/64237co01 or Direct Message on Instagram at http://spr.ly/64257co0H. When responding, please include your contact information and reference Case # 839404.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Defective silverware holder
on November 11, 2025
Posted by: Dobetterwhirlpool
from Plymouth Meeting Pa
[This review was collected as part of a promotion.] After the install, I noticed the silverware holder was defective. The two flaps with the slots are supposed to stay up when not in use. They didn’t and fell down. Kitchen aide sent me a new one which was defective. I went back to the store where I made the original purchase. Three of the four models on display had the defective holder. I took the one good silverware holder and walked out the door with it. I left my defective silverware holder.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Terrific quality, with a ton of features!
on November 10, 2025
Posted by: andrewy7_5342
[This review was collected as part of a promotion.] I got this KitchenAid third level utensil rack dishwasher to upgrade our current one, and this is an awesome one to upgrade to! This has 30+ total wash jets across 3 wash arms that offer targeted cleaning on every level. The utensil rack holds silverware and serving utensils. This has the ProDry system that dries from every angle with heating elements, water repellent tech, and natural ventilation. There is a ProDry Max option to get the maximum results! This also has triple filtration system that circulates clean water to wash and rinse! Then there is the ProWash Cycle, that automatically adapts wash time and water temperatures based on soil levels. This has a ton of really terrific features! This gets my dishes clean and dry with ease! Installation and set up was quick and easy, the instructions were very helpful during the process. This is a major upgrade compared to my previous one. This one has so many more features and it gets my dishes cleaner than ever. If you are looking to upgrade, or even add a dishwasher, this one would be a terrific option to look in to. I honestly don't have any negative opinions on it.
Written by a customer while visiting kitchenaid.com