Customer reviews from kitchenaid.com
KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - Black
Average customer rating
4.3
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
101
4 Stars
42
3 Stars
12
2 Stars
6
1 Star
7
79%of customers recommend this product.
(
98 out of
124)
Customer Reviews for KitchenAid - 24 inch Front Control Built-In Stainless Steel Tub Dishwasher with Third Level Utensil Rack and 47 dBA - Black
Customer Rating
5
Shhhhh Is The Dishwasher Running??
on November 19, 2025
Posted by: Bruco
from Land O Lakes, FL
[This review was collected as part of a promotion.] Have had the appliance for about a month and could not be happier. Very Quiet. Washes everything and getting use to the utensil rack on top.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Very Quiet
on November 18, 2025
Posted by: KatrinkaB
from Auburn Hills Michigan
[This review was collected as part of a promotion.] I have only run it twice and am amazed at how long it runs. I had another kitchenaid for 20 years, hence my loyalty. But I liked the racks in my previous better. I also wish I had a user manual other than what is online.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Worst one so far
on November 13, 2025
Posted by: Mom/cooks
from Atlanta, GA
[This review was collected as part of a promotion.] KitchenAid told me this model was comparable to our current 25 year old dishwasher. NOT EVEN CLOSE! I'm so sorry we didn't chose a different model or a different brand.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 21, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/64237co01 or Direct Message on Instagram at http://spr.ly/64257co0H. When responding, please include your contact information and reference Case # 839404.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Defective silverware holder
on November 11, 2025
Posted by: Dobetterwhirlpool
from Plymouth Meeting Pa
[This review was collected as part of a promotion.] After the install, I noticed the silverware holder was defective. The two flaps with the slots are supposed to stay up when not in use. They didn’t and fell down. Kitchen aide sent me a new one which was defective. I went back to the store where I made the original purchase. Three of the four models on display had the defective holder. I took the one good silverware holder and walked out the door with it. I left my defective silverware holder.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Terrific quality, with a ton of features!
on November 10, 2025
Posted by: andrewy7_5342
[This review was collected as part of a promotion.] I got this KitchenAid third level utensil rack dishwasher to upgrade our current one, and this is an awesome one to upgrade to! This has 30+ total wash jets across 3 wash arms that offer targeted cleaning on every level. The utensil rack holds silverware and serving utensils. This has the ProDry system that dries from every angle with heating elements, water repellent tech, and natural ventilation. There is a ProDry Max option to get the maximum results! This also has triple filtration system that circulates clean water to wash and rinse! Then there is the ProWash Cycle, that automatically adapts wash time and water temperatures based on soil levels. This has a ton of really terrific features! This gets my dishes clean and dry with ease! Installation and set up was quick and easy, the instructions were very helpful during the process. This is a major upgrade compared to my previous one. This one has so many more features and it gets my dishes cleaner than ever. If you are looking to upgrade, or even add a dishwasher, this one would be a terrific option to look in to. I honestly don't have any negative opinions on it.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quiet
on November 10, 2025
Posted by: Mimi1028
[This review was collected as part of a promotion.] It’s a very nice dishwasher but I don’t like the time it takes to finish even in express. Too long!!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Hummmmmmm
on November 8, 2025
Posted by: It's quiet.
from NJ
[This review was collected as part of a promotion.] Cleans fine. Some downers: The door hits the side if the counter it is mounted u
under, enought so that to cfully close the door, I have to physically push it to the right to miss the edge of the counter. The racks don't track smoothly when opening and closing, they sort of bind up and require more pushing or pulling force to move them. I wish manufacturers would go back to printing an owner's manual with the appliance. A suprise: the door gets pushed open a small amount when the washer finishes it's cycle. I cant move the this commentary up to proofread it.
under, enought so that to cfully close the door, I have to physically push it to the right to miss the edge of the counter. The racks don't track smoothly when opening and closing, they sort of bind up and require more pushing or pulling force to move them. I wish manufacturers would go back to printing an owner's manual with the appliance. A suprise: the door gets pushed open a small amount when the washer finishes it's cycle. I cant move the this commentary up to proofread it.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good solid dishwasher
on November 7, 2025
Posted by: Boo143
[This review was collected as part of a promotion.] Solid dishwasher - cleans well - haven’t figured what to put in the third rack - as it is not very deep- not as quiet as I thought it would be but it is quiet Dries well
Written by a customer while visiting kitchenaid.com