Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack, Advanced ProDry, Ultra-bright LED Lighting - Juniper
Average customer rating
4.6
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
69
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
5
90%of customers recommend this product.
(
47 out of
52)
Customer Reviews for KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack, Advanced ProDry, Ultra-bright LED Lighting - Juniper
Customer Rating
4
Dishwasher is awesome
on November 20, 2025
Posted by: JacobM
[This review was collected as part of a promotion.] Replaced a 1 yr old LG that started leaking with this dishwasher. The interior space of the kitchenaid dishwasher is very very nice. The layout was well thought out and all size dishes fit very well. Basically there are no areas on the racks that become dead or unused space like the LG had. The top most rack is the best, because we can also fit small dishes plus cooking utensils up there. The top rack has the 360 jet system, in general I can say that the dishes regardless of what rack they are on get cleaned very well. That has not been the case with other dishwashers in the past.
I am knocking off one star due to the dishwasher not being the most quiet. It is 44db so coming from a 40dB it was noticeable. The fact it cleans better and has more jets is likely why the higher noise rating. I added sound deadning material to the floor under the dishwasher to make it quieter and it has worked well, probably just as quiet as our old dishwasher now. I also noticed that the components on the dishwasher are very simple. Initially I took this as being cheap, but compared to the densely packaged and over engineered LG, this will be a good thing if it ever needs to be serviced in the future as it will make repairs easy and cheap when it comes out of warranty. That was the downfall of our old dishwasher, repair costs exceeded the cost of the dishwasher.
I did need to contact support for an issue and I was pleasantly surprised to speak to a human from Georgia. That alone sold me, we get local customer support on our appliance's! The support person was super knowledgeable of the kitchenaid products and even answered my question of why the dishwasher comes new with small amounts of moisture on the lines (they test each and every one of them apparently). They straightened my issue right away too!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect!
on November 5, 2025
Posted by: aliciab374_1751
[This review was collected as part of a promotion.] They just installed this gorgeous dishwasher this morning and I’m blown away! The quality is amazing! It also looks so sleek and high end! It was definitely a step up from my previous dish washer. It have amazing features and is great at getting my dishes spotless! Love love love it!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Installed 3 weeks:have plastic pieces breaking off
on November 5, 2025
Posted by: MaxersMommy
[This review was collected as part of a promotion.] Really not impressed with this dishwasher. I purposely spent more money thinking this was quality. The red pieces of plastic inside are breaking off during washing cycles. I find them on the bottom drain area. I have to throughly clean off my dishes Before going into not the washer, or they are not cleaned well. So upset and frustrated! The racks are not as strong as described either. If I could return this I surely would.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 10, 2025
We regret to hear that your Dishwasher is not living up to your standards.
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #834357.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #834357.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice and quiet!
on October 31, 2025
Posted by: laurent277_2255
[This review was collected as part of a promotion.] It’s a very quiet dishwasher which is nice! I think it cleans very well and there’s a ton of room for dishes. It looks sleek and beautiful as well. My only complaint is I feel it doesn’t dry the dishes very well, they are usually still wet even after selecting the dry option.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good quality overall
on October 18, 2025
Posted by: Tomky
[This review was collected as part of a promotion.] Beautiful color,very quiet and has a well planned interior. Interior light is nice as is the clock telling you how long it will run. We are very happy with our choice so far!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great
on October 1, 2025
Posted by: edlubasha
[This review was collected as part of a promotion.] Love my new dishwasher!
Drying well, excellent clean and quiet.
Drying well, excellent clean and quiet.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Dishwasher!!!
on September 26, 2025
Posted by: rosie18445_427
[This review was collected as part of a promotion.] My husband and I installed and it was fairly easy! We are very happy with how this gets the dishes extra clean! This machine is SUPER quiet! You will not even know it is running. I love the stainless steel interior. When it is done with the cycle, the door opens for the drying cycle. It dries well! Super efficient and I could not be happier with this unit!!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Cleans and dries wonderful, sleek design ❤️
on September 26, 2025
Posted by: tonys48_9376
[This review was collected as part of a promotion.] Wow wow!
Wonderful cleaning. No noise (except the buttons of course)
Dries completely. I love the color and how sleek it is 😀
I recommend kitchen Aid 100%
Wonderful cleaning. No noise (except the buttons of course)
Dries completely. I love the color and how sleek it is 😀
I recommend kitchen Aid 100%
Written by a customer while visiting kitchenaid.com