Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Third Rack - Juniper
Average customer rating
4.7
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
148
4 Stars
17
3 Stars
8
2 Stars
2
1 Star
3
94%of customers recommend this product.
(
107 out of
114)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Third Rack - Juniper
Customer Rating
2
The noise is annoying
on December 28, 2025
Posted by: AdamCC
from Maryland
[This review was collected as part of a promotion.] There is almost a constant humming noise that the dishwasher makes while it’s washing. It’s very annoying, it’s not super loud but my 20 year old dishwasher was quieter than this one because of the humming/buzzing noise. I almost think it might be defective but I’ve read other re y with the same complaint. For a dishwasher that is suppose to be quiet it’s awfully noisy. I would not buy again.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 9, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher. It is a completely normal part of the dishwasher's operational sound profile to hear a distinct, steady humming noise during a cycle. This particular sound is universally heard when the dishwasher drain pump is actively running. The drain pump engages periodically throughout the wash cycle to remove dirty water from the tub and prepare the unit for the next fill of clean water. The humming sound is simply the motor of this pump doing its job effectively.
Post-Cycle Humming: The Role of the Drying Fan
On numerous modern dishwasher models, it is also normal and expected to hear a lower, less intrusive humming or low fan noise that continues even after the wash and drying cycle has technically completed, and the "Clean" indicator light has illuminated. This is often the sound of a specialized fan motor.
This fan system is a designed feature aimed at enhancing the overall drying performance and helping to manage residual heat and humidity inside the tub.
Duration of Operation: This drying fan is engineered to run for a set period, typically lasting for approximately 50 minutes after the cycle has concluded and the "Clean" light is on.
Purpose: The primary functions of this fan are:
Air Movement: To provide additional, gentle air movement across the dishes, which aids significantly in the evaporation of moisture and improves drying results.
Heat Removal: To facilitate the removal of residual heat and steam from the dishwasher interior, which can also contribute to condensation and poor drying if left stagnant.
Therefore, the persistence of a soft humming noise after the cycle is a positive sign that your dishwasher's integrated drying system is functioning as intended, ensuring dishes are as dry as possible.
If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 890000
We look forward to speaking with you.
Christy T
Post-Cycle Humming: The Role of the Drying Fan
On numerous modern dishwasher models, it is also normal and expected to hear a lower, less intrusive humming or low fan noise that continues even after the wash and drying cycle has technically completed, and the "Clean" indicator light has illuminated. This is often the sound of a specialized fan motor.
This fan system is a designed feature aimed at enhancing the overall drying performance and helping to manage residual heat and humidity inside the tub.
Duration of Operation: This drying fan is engineered to run for a set period, typically lasting for approximately 50 minutes after the cycle has concluded and the "Clean" light is on.
Purpose: The primary functions of this fan are:
Air Movement: To provide additional, gentle air movement across the dishes, which aids significantly in the evaporation of moisture and improves drying results.
Heat Removal: To facilitate the removal of residual heat and steam from the dishwasher interior, which can also contribute to condensation and poor drying if left stagnant.
Therefore, the persistence of a soft humming noise after the cycle is a positive sign that your dishwasher's integrated drying system is functioning as intended, ensuring dishes are as dry as possible.
If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 890000
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very nice dish washer
on December 29, 2025
Posted by: Turbidish
from Texas
[This review was collected as part of a promotion.] Very quite easy to operate dishwasher. Storage racks are very nice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the 3rd rack!
on December 29, 2025
Posted by: AK1699
from Ohio
[This review was collected as part of a promotion.] Love the no handle design and how the dishwasher door opens at the end of drying cycle to help dry any remaining water
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Super Quiet!!
on December 29, 2025
Posted by: Kchin
from Saint Louis
[This review was collected as part of a promotion.] Bought this a few weeks ago. Still trying to manuever the settings and filling the dishwasher. So far, dishes are still very wet after drying cycle.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Cleans dishes well. Very quiet. like new featur
on December 31, 2025
Posted by: gnagle8520
from Central Massachusetts
[This review was collected as part of a promotion.] I bought this model less than a month ago and we are thrilled with the new features, including the third tray, extra cleaning/sanitizing modes, and the steam release at the end of the cycle.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
washes great....dries poorly
on December 31, 2025
Posted by: dh45
from palmer, tx
[This review was collected as part of a promotion.] seems to wash quiet and completely, but does not dry very well
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broke within a week
on December 31, 2025
Posted by: Chase leads the race
from Oregon
[This review was collected as part of a promotion.] Worked great for a few washed then the propellers stopped spinning and now have to have a repair. Hoping this isn’t a Lemmon.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 9, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 892709
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good working Dishwasher
on January 2, 2026
Posted by: D_W_P
[This review was collected as part of a promotion.] We've had this dishwasher for a month, so far it has cleaned everything nicely, and everything comes out nice & rinsed. A very quiet machine. So far, we're glad we chose this KitchenAid.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com