Customer reviews from kitchenaid.com
KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with Third Rack - Juniper
Average customer rating
4.7
(237 Reviews)
Rating breakdown 237 reviews
5 Stars
188
4 Stars
28
3 Stars
13
2 Stars
4
1 Star
4
91%of customers recommend this product.
(
145 out of
159)
Customer Reviews for KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with Third Rack - Juniper
Customer Rating
5
Very impressive!
on March 4, 2026
Posted by: MarkBuffalo
from Buffalo, N.Y.
[This review was collected as part of a promotion.] We've had our new dishwasher for around a month now, and I can say that it is a much better machine than our old one. We love the 3rd rack, which is very convenient for silverware and the like, it is much quieter than our old one, it cleans everything exceptionally well, and the pop-open feature when it's done helps to finish dry. All in all, a wonderful appliance. Very happy!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Broke in less than a week
on February 28, 2026
Posted by: Ccoggs
from OP NY
[This review was collected as part of a promotion.] While it is very quiet and stylish. And does a great job cleaning. It broke in less than a week of ownership and less than 4 uses.
Door opener is stuck out and won’t retract.
Also, there are no instruction manuals available that give details on the controls and how they are used.
Finally, the small top (3rd rack) cannot be used for mugs and small glasses as advertised. It is too close to the inside top of the unit and will not close with coffee mugs in it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 2, 2026
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please feel free to connect with us using any of the options below:
Facebook: http://spr.ly/6429h2ZzW
Instagram: http://spr.ly/6421h2ZzU
Live Chat: http://spr.ly/6422h2Zzq (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 928309.
For your convenience, we have included a link to the Cycle Guide, Quick Start Guide, and Owners Manual :
http://spr.ly/6423h2ZzS
http://spr.ly/6424h2Zzs
http://spr.ly/6425h2Zzt
We hope this information is helpful.
Marie Q
Facebook: http://spr.ly/6429h2ZzW
Instagram: http://spr.ly/6421h2ZzU
Live Chat: http://spr.ly/6422h2Zzq (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 928309.
For your convenience, we have included a link to the Cycle Guide, Quick Start Guide, and Owners Manual :
http://spr.ly/6423h2ZzS
http://spr.ly/6424h2Zzs
http://spr.ly/6425h2Zzt
We hope this information is helpful.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great dishwasher
on February 27, 2026
Posted by: Household of 7
from Chicago, IL
[This review was collected as part of a promotion.] I bought this 3 months ago and I like it very much. It is very quiet. It holds a lot more dishes than my old model, really like the 3rd rack on top. I like that the door opens at the end of the wash cycle to let the dishes dry, everything comes out dry! Dishes come out clean! I highly recommend this dishwasher and would definitely buy it again!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Works well
on February 26, 2026
Posted by: Adabhael
from Massachusetts
[This review was collected as part of a promotion.] We’ve had for a few weeks and overall like the features and performance, in particular that it opens to vent when the cycle completes. The third rack is nice and deep, although holds fewer utensils than some others. I have some aesthetic nitpicks like the plastic from the handle projecting beyond the side of the steel, rather than being flush. My main complaint is that it’s not energy Star rated and I wish it were a bit more energy and water efficient. I like that it’s made in the USA, and so far quality seems good except for capacitive rather than physical buttons: (time will tell on durability).
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
no noise great
on February 25, 2026
Posted by: trastes
[This review was collected as part of a promotion.] great style but it needs the kitchenaid name plate
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great Features and Performance
on February 25, 2026
Posted by: Lynne4444
[This review was collected as part of a promotion.] I love this new dishwasher, no slimy screen filter to clean and it does a terrific job cleaning!It is a little noisier than my other machine and I had to open extra to get it installed because of the drain system :(
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it!
on February 25, 2026
Posted by: Center City
from Philadelphia PA
[This review was collected as part of a promotion.] The third rack is Great! Very quiet. Great washer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Washing is NOT a Washout!! Yay!
on February 25, 2026
Posted by: BrownDerby
from Nashville, TN
[This review was collected as part of a promotion.] I finally get clean and DRY dishes-especially pots and baking pans! The previous appliance was cheap (for the builder to supply) so I got a crappy cleaning of dishes for 15 years! Now I have good cleaning, drying, and quieter too! KitchenAid is the bomb!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com