Customer reviews from kitchenaid.com
KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with Third Rack - Juniper
Average customer rating
4.7
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
168
4 Stars
19
3 Stars
11
2 Stars
2
1 Star
3
94%of customers recommend this product.
(
122 out of
130)
Customer Reviews for KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with Third Rack - Juniper
Customer Rating
3
Quiet by 3rd rack not useful
on January 20, 2026
Posted by: MLBB
from Washington dc
[This review was collected as part of a promotion.] I bought this to replace a leaking earlier model. It’s quiet and cleans alright, although not as well as the previous model. Some good particles have remained occasionally on dishwater; that never happened with the earlier model. Also, the new deeper third rack is not very useful at all because of the design of the rack on the left side. Some small bowls can fit there, but that’s about all. The trade off is lost height for glassware placed on the second rack; I’d rather have more space for taller objects in the second rack.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Unexpected Christmas Present
on January 20, 2026
Posted by: Mama Jodi
from Clifton Park NY
[This review was collected as part of a promotion.] Got this dishwasher just after Christmas. The installation instructions that came with the dishwasher lacked a lot! After finding the PDF online of the instruction manual (this was after we had installed the dishwasher) I could see steps we figured out on our own that were not in the paper instructions. Please send the COMPLETE instruction manual for installation - save the next guy a bunch of headaches! The clamps on the hoses are a pain - too difficult to pinch open and closed while trying to slide it in the correct position. So we changed those to the good old kind with the screw for tightening - much better and more secure. The insulation that goes around the unit was a pain to keep on while pushing the dishwasher into place - nothing some duct tape didn't fix. There has to be a better way with that. Overall, once we got the unit in and we tried it out; it did a great job washing the dishes. One thing I absolutely hate is the silverware caddy! I'm looking online to see if I can find something better. The random sized slots in no pattern is a pain when trying to put silverware in it. I have had too many forks and knives bounce out of the caddy because I didn't get the utensil in a big enough slot. Very frustrating. And when I took off the tops (with the silverware slots) it's just big open areas underneath - come on, there are better designs than this. There is a 3rd rack on top which I like but I wish there were more guards on the front of the rack so things wouldn't slide out so easily. I like the different levels of cleaning and I really like the ProMax Dry - works great! It's noisier than I thought it would be. It's not awful but you definitely know it's on. All in all it's a good unit - seems solid and I'm hoping it lasts a while!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I love my new dishwasher
on January 19, 2026
Posted by: Ohio Lady
from Columbus Ohio
[This review was collected as part of a promotion.] This dishwasher holds a lot because of the well designed top rack that has its own cleaning jets, unlike a top rack that we had in a prior dishwasher. It also has cleaned perfectly every dish we have put in it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features
on January 18, 2026
Posted by: Tricky Dicky 1
from Wisconsin
[This review was collected as part of a promotion.] I bought this dishwasher because our other kitchenaid wasn't performing and it was 30 years old. Bought this model as a gift for my wife and she loves it. It works perfect and cleans great! Recommend this dishwasher for the longevity.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best one yet
on January 16, 2026
Posted by: Eddd
from Lagrange, NY
[This review was collected as part of a promotion.] Had it for a couple of months now, and it works better than the old KitchenAid washer. Cleans better and is quieter. I like the auto door open, but some things that are not flat and vertical don't dry completely. Only things that are on an angle are dry completely. Not a big deal, you just take a quick wipe with a towel. It looks nice too!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Dishwasher
on January 12, 2026
Posted by: Kitchenaid 2
from Dallas
[This review was collected as part of a promotion.] My second Kitchenaid dishwasher. Improvements enhanced many aspects over my previous model. Cleans dishes superbly. Only disappointment is the controls on top of the door are so easily activated, opening the door often sets off functions due to accidental touching.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broke within a week
on January 11, 2026
Posted by: Chad 41
from Oregon
[This review was collected as part of a promotion.] Worked great for about 4 cycles before breaking. Don’t know what else to say other then I hope they fix it tomorrow
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 14, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 899914
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great features and clean dishes and glasses
on January 6, 2026
Posted by: Curlyglo
from Boston
[This review was collected as part of a promotion.] We bought this a month ago and still trying to figure out the best way to load and if we need to rinse or not. We’ve been experimenting every time we run it to see where is best to put certain dishes . We watched several videos of the best way to load it but are finding certain dishes work better in different angles or places in the dishwasher. The only thing I disliked right away was the silverware holder. Our silverware is heavy and we couldn’t comfortably use the rack it came with, we removed the separator and just put them in different slots. The pro dryer is amazing. We like the extra space this dishwasher has.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com