Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack, Advanced ProDry, Ultra-bright LED Lighting - Stainless Steel
Average customer rating
4.6
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
69
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
5
91%of customers recommend this product.
(
48 out of
53)
Customer Reviews for KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack, Advanced ProDry, Ultra-bright LED Lighting - Stainless Steel
Customer Rating
2
Not impressed - immediate issues from the start
on January 6, 2026
Posted by: Paul R1
from Phoenix, AZ
[This review was collected as part of a promotion.] I've always loved Kitchenaid dishwashers, except for this one. From day one it was making an obnoxious howling sound. It had a warranty repair done on it, three weeks after installation. The sound went away briefly, but now it's back. I'm going to have to get it completely replaced. Aside from this issue, it does a good job.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 9, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 897254
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love my KitchenAid
on December 27, 2025
Posted by: EvieP
from Phenix City, AL
[This review was collected as part of a promotion.] I love my new KitchenAid. It is sooo quiet you can hardly hear it running. It cleans beautifully and everything comes out dry. The third rack is great; I can even put small bowls and cups on it. Love the light inside. Definitely would recommend.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poor Poor Poor
on December 26, 2025
Posted by: Product horrible
from Catawissa Missouri
[This review was collected as part of a promotion.] Waited a week for the appliance to come in. Failed on first load. Took a week for service only to wait another week for the part, Failed again on first load. Given a week and half date for service to come back out.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 8, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 887879
We look forward to speaking with you.
Kari V.
We look forward to speaking with you.
Kari V.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best in Show
on December 21, 2025
Posted by: wreevesj2
from Gallatin, TN
[This review was collected as part of a promotion.] We had a similar one we purchased in 2020 and loved it. Three racks, slide out easily and smoothly, wine glass holders, adjustable shelf. We recently moved to another home and were hopeful we could get the same model. Unfortunately, (we thought) when we contacted Kitchenaid, we were told there was newer model that was even better. We got that one and they were correct. Even though the previous one did a great job cleaning, this one is even better! We are very pleased with this model.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Dishwasher
on December 20, 2025
Posted by: NHDass
from Grayson, GA
[This review was collected as part of a promotion.] I like the space and three racks. Although we don't completely fill up the upper rack. Dishes come out clean and dry. Very quiet operation.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The perfect Dishwasher!Great features ,
on December 10, 2025
Posted by: Kdoc50
from Punta Gorda, Florida
[This review was collected as part of a promotion.] Our new Dishwasher has 3 racks and the pro-dry features really dries all our dishes. The interior led lighting is also a great help when loading & unloading. We couldn’t be more pleased with this upgraded kitchen appliance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Everything about it is great
on December 5, 2025
Posted by: JA Miller
from Seattle exurbs
[This review was collected as part of a promotion.] I bought this to replace/upgrade another KitchenAid, which never really fit in my opening and was (after many years) wearing out. I don't have single quibble with this one, even though I was skeptical of needing a 3rd rack (actually very handy for lids and utensils.) Items turn out sparkling clean no matter where they're placed. And- like my earlier model- the fact that it has a heating element to dry dishes is so much better than units which 'air dry' only. It's super-quiet, the controls are hidden- and easy to use. Finally, when it's done, it pops the door open, just a few inches, so you know the cycle's over.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice light
on November 29, 2025
Posted by: New dishwasher.
from Portland ,OR
I like the door open feature. I don’t like that only one rack has a pull handle. The older models has a kitchen aid handle for easy open in all 3 racks. Without the handle it’s harder to open the racks and feels cheap. Noisy with a humm. My previous dishwasher was same decibels but a lot quieter. Has a nice light when I open the door.
Written by a customer while visiting kitchenaid.com