Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 4 elements 5.3 Cu. Ft. Freestanding Electric Induction Total Convection Range - Stainless Steel
Average customer rating
4.7
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
218
4 Stars
50
3 Stars
7
2 Stars
0
1 Star
4
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - Gallery 30 in. Wide 4 elements 5.3 Cu. Ft. Freestanding Electric Induction Total Convection Range - Stainless Steel
Customer Rating
1
Worst range I've ever used.
on January 5, 2026
Posted by: Thoughtful
As a stove this range is terrible. In order to start cooking you have to 1. Press the Cooktop power button, 2. Press the burner power button, and then 3. Press the burner power setting up or down multiple times. The buttons are extremely slow and unresponsive so this whole process is a huge pain. Compare this to a standard stove with dials where all you do is turn the dial and instantly start cooking.
Then there's the constant buzzing, and the higher the heat setting the worse the buzzing gets. The control panel also makes a high-pitched noise that gets worse when the range is in use. Our dog runs to the far end of the house and hides whenever we turn the stove on.
And as if all those noises weren't annoying enough, it also beeps at you every time you lift the pan. Need to flip something over? BEEP. Need to shake something to stir it a little bit? BEEP. Moved your pan because you're done cooking? BEEP.
Just awful. I wouldn't keep this range if they paid me to.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 7, 2026
We’re very sorry to hear about your experience with your range. It’s clear that the control process and the noises have caused significant frustration, which is not the experience we want for our customers. Your feedback is extremely valuable and will be shared with our product and engineering teams to help improve future designs.
If you haven’t already, please contact our customer care team via Live Chat at www.frigidaire.com or by calling us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
If you haven’t already, please contact our customer care team via Live Chat at www.frigidaire.com or by calling us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
on December 2, 2025
Posted by: Calfco
[This review was collected as part of a promotion.] Electric stove is start off at 5 instead of 1 on all burners not sure if this is how it’s suppose to work. But other then that it’s great!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 3, 2025
Hi there. Thank you for your feedback and for sharing your experience with your new electric stove. We’re glad to hear that, aside from the burner settings, you are enjoying your appliance!
Regarding your concern, on some Frigidaire electric stove models, the burners are designed to start at a medium heat setting for safety and performance reasons. This allows the burners to heat efficiently and reduces the risk of accidentally setting them too high at startup.
If you’d like, our customer support team can review your specific model and confirm the recommended operation for your burners. You can reach us at 1-800-374-4432 or via live chat on our website Frigidaire Customer Support.
We appreciate your feedback and hope you continue to enjoy cooking with your stove!
Best Regards,
Ruth
Regarding your concern, on some Frigidaire electric stove models, the burners are designed to start at a medium heat setting for safety and performance reasons. This allows the burners to heat efficiently and reduces the risk of accidentally setting them too high at startup.
If you’d like, our customer support team can review your specific model and confirm the recommended operation for your burners. You can reach us at 1-800-374-4432 or via live chat on our website Frigidaire Customer Support.
We appreciate your feedback and hope you continue to enjoy cooking with your stove!
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
induction stove
on November 23, 2025
Posted by: earl555
have to push buttons extremely hard to work. I have induction rated cookware takes forever to turn on, not overly impressed.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 24, 2025
Hi Earl! Thank you for sharing your feedback with us. We’re sorry to hear that you’re having trouble with the control buttons and that your induction cookware is taking longer than expected to activate. We understand how frustrating it can be when your appliance doesn’t respond the way it should, especially during everyday use.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love the stove!!
on December 3, 2025
Posted by: Mike Da Cajun
[This review was collected as part of a promotion.] I love almost everything about this stove. It heats evenly the oven also is great. My big thing or complaint is the timer and other sounds that are supposed to warn the cooker that the time has expired or the oven has reached its temp. That sound is so weak that you cannot hear it from 6 feet away, This is a deal breaker for me. I have burnt food cause the timer was so weak I didn't hear it just feet away. That's why it gets an average rating.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 8, 2025
Hi there, and thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the overall performance of your range, including the even heating and great oven results. However, we’re truly sorry to learn that the alert volume hasn’t met your expectations. We understand how important a clear, audible timer is when cooking, and how frustrating it can be when it’s difficult to hear.
We’d appreciate the opportunity to look into this further for you. When you have a moment, please reach out to our Frigidaire Customer Care Team:
1-800-374-4432 Mon-Fri, 8:30 a.m.–8:00 p.m. ET
Live Chat available on our Frigidaire website under Contact Us
Your feedback is valuable, and we’re here to help ensure you get the best experience possible from your appliance. Thank you again for taking the time to share your thoughts.
Best Regards,
Ruth
We’d appreciate the opportunity to look into this further for you. When you have a moment, please reach out to our Frigidaire Customer Care Team:
1-800-374-4432 Mon-Fri, 8:30 a.m.–8:00 p.m. ET
Live Chat available on our Frigidaire website under Contact Us
Your feedback is valuable, and we’re here to help ensure you get the best experience possible from your appliance. Thank you again for taking the time to share your thoughts.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love and Hate
on December 11, 2025
Posted by: Mike Da Cajun
[This review was collected as part of a promotion.] This stove has a lot of extras like steam bake and roast, no preheat and air fry. The induction cooks well in small to medium size pots. I found that none of the burners fit my big pots like the old LG stove but they do cook well and I can see even cooking while watching the food boil. The most annoying thing about this stove is the buzzer. I have burned 2 meals in the oven cause the buzzer is so low you can't hear past 5 feet away. For this reason I give the stove 3 stars. Why put such an inadequate buzzer on such an important appliance I do not know.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 12, 2025
Hi Mike Da Cajun! Thank you for your feedback. We’re glad you’re enjoying the cooking performance and special features, but we’re sorry to hear the oven buzzer has been hard to hear. If the alert volume seems unusually low, try a quick power reset at the breaker, and ensure the control panel is working normally. If the issue continues, our team is here to help—please reach out via Live Chat at Frigidaire.com or call 1-800-374-4432 (Monday–Friday 8:30am–8pm ET, Saturday 9am–6pm ET). - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not an air fryer
on January 30, 2026
Posted by: Ks12345
Just got and haven't used but rating as so disappointed I bought largely due to air fryer feature but couldn't use because you have to order air fryer rack separately.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 2, 2026
Hi Kay! Thank you for sharing your feedback with us. We’re sorry to hear that your excitement about your new induction range was impacted by the air fryer accessory not being included.
We understand how frustrating it can be to discover that a feature you were looking forward to requires a separate purchase. This can be disappointing, especially when it influenced your decision to buy the appliance.
Your feedback is important and will be shared with our product and marketing teams so we can better communicate what comes included with our appliances and avoid similar frustrations for other customers.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand how frustrating it can be to discover that a feature you were looking forward to requires a separate purchase. This can be disappointing, especially when it influenced your decision to buy the appliance.
Your feedback is important and will be shared with our product and marketing teams so we can better communicate what comes included with our appliances and avoid similar frustrations for other customers.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Really Enjoying the Induction Stove!
on May 13, 2026
Posted by: themcisback
[This review was collected as part of a promotion.] I thought the change from gas to electric would be a bigger adjustment, but this induction stove has been remarkably easy to use. After figuring out the various buttons (the hardest part), we are enjoying cooking in a whole new, more efficient way. From the built-in air fryer and convention bake to the super-fast water boil, this stove has it all!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 15, 2026
Hi themcisback, thank you for sharing your feedback. We’re glad to hear your transition from gas to induction cooking has been a positive experience and that you’re enjoying the efficiency and features of your new range. It’s great to know the air fryer, convection bake, and fast boil functions are enhancing your cooking experience. We appreciate you taking the time to share your thoughts. If you ever need assistance, you can reach us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8:pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
I LOVE IT
on May 24, 2026
Posted by: Kloew
[This review was collected as part of a promotion.] Even though there was a bit of a learning curve - because I was switching from a 2-burner induction cook-top - I do love having more burners. The only minor downsides are 1) since the induction oven doesn't pull the bottom rack out when I open the oven door, I have to remember that the door opens very quickly and 2) I do miss having a timer on each of the burners that turns the burner off when the time runs out. I'm guessing that, if I had purchased a more high-end induction range, neither of those downsides would exist.
Response from frigidaire.comBy Chris, Online Outreach Specialist, May 26, 2026
Hi there, our valued customer.
Thank you for your 5-star review! We’re glad to hear that you’re enjoying the added flexibility of more burners after switching from your previous cooktop, and that you’ve adapted well to your new induction range.
We also appreciate your thoughtful feedback regarding the oven door behavior and burner timer functionality. Comments like yours are very helpful as we continue to evaluate design improvements and features across our product lineup.
Thank you for choosing our brand—we’re happy to have you cooking with us! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your 5-star review! We’re glad to hear that you’re enjoying the added flexibility of more burners after switching from your previous cooktop, and that you’ve adapted well to your new induction range.
We also appreciate your thoughtful feedback regarding the oven door behavior and burner timer functionality. Comments like yours are very helpful as we continue to evaluate design improvements and features across our product lineup.
Thank you for choosing our brand—we’re happy to have you cooking with us! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com