Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Induction Total Convection Range - Stainless Steel
Average customer rating
4.7
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
115
4 Stars
26
3 Stars
6
2 Stars
0
1 Star
3
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Induction Total Convection Range - Stainless Steel
Customer Rating
5
Works great, but the stovetop controls are not very responsive.
on January 15, 2026
Posted by: ceddec
I find I have to tap on the stovetop controls 3 or 4 times before they will turn on. Once I have an eye working it will respond just fine to adjustments.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 19, 2026
Hi there, Ceddec! Thank you for sharing your feedback with us. We’re sorry to hear that you are experiencing difficulty with the stovetop controls initially responding. We understand how frustrating this can be, and we appreciate you bringing it to our attention. It’s good to know that once the controls respond, adjustments work properly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Fast Heating Function on Induction Range/poor user manual
on January 16, 2026
Posted by: DNDWF
[This review was collected as part of a promotion.] We have not had the opportunity to use all the functions yet and it has been a little learning curb on the operation of this Induction range. The control panel really is not a "Push" the button type to get it to work...we learned you have to just gently put your finger on the control "Without" pushing on them very hard at all and it senses the pressure enough to turn on to get them to function. another learning and added cost lesson, some of our older pots did not work on this induction range and will need to be replaced :-(. The user manual that came with it or even the website user manual is poorly written, mistakes it the function labels etc. while the all black top looks nice, it is kinda hard to keep looking clean and smudge marks show up very easily. You can't just wipe it down because all the water marks shows on it. The one function we have use that is very nice is how quickly you can heat up water to a boil using the "P" level.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 19, 2026
Hello there, DNDWF! Thank you for sharing your detailed experience with your new induction range. We completely understand that there can be a learning curve with touch-sensitive controls, and, understandably, older cookware may not be compatible with these are common challenges with induction technology. We also hear your concerns about the user manual and the all-black cooktop showing smudges and water marks; it can be frustrating when the product doesn’t perform exactly as expected right away.
It’s great to hear, though, that you’re enjoying the “P” function for quickly bringing water to a boil; efficiency is one of the key benefits of induction cooking. Your feedback about the manual and control sensitivity is very valuable and will be shared with our product teams as we continue to improve our appliances.
If you have any additional suggestions, comments, or concerns, please connect with us via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for taking the time to share your insights, and we hope your induction range continues to provide fast, efficient cooking experiences. - Maico
It’s great to hear, though, that you’re enjoying the “P” function for quickly bringing water to a boil; efficiency is one of the key benefits of induction cooking. Your feedback about the manual and control sensitivity is very valuable and will be shared with our product teams as we continue to improve our appliances.
If you have any additional suggestions, comments, or concerns, please connect with us via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for taking the time to share your insights, and we hope your induction range continues to provide fast, efficient cooking experiences. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Still learning but we love it!
on January 17, 2026
Posted by: Mdbrown329
[This review was collected as part of a promotion.] While we are still learning how to use all the new it features with induction cooking, convection baking, etc.... we absolutely love our new stove! The power boil feature alone would make me purchase it- 60 seconds or less for a rolling boil is absolutely mind boggling!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 20, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear you’re loving your new stove and the power boil feature. If you have questions or need tips on any of the features, our support team is available Mon–Fri, 8:30 a.m.–8:00 p.m. EST via live chat or at 1‑800‑374‑4432.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love our new stove
on January 18, 2026
Posted by: JRK74
[This review was collected as part of a promotion.] We love our new stove with all the features and ease of use. We have it four stars only because it didn’t include some accessories that we would have gladly payed up front rather ordering later.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 20, 2026
Hi JRK74, thank you for sharing your feedback! We’re thrilled to hear that you love your new stove and find the features and ease of use enjoyable. We also appreciate your note regarding the accessories, and your input helps us understand how we can better meet customer needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great once I got the hang of it!
on January 20, 2026
Posted by: Ashrock8
[This review was collected as part of a promotion.] Coming from the most basic of ranges, the technology was a learning curve. It’s beautiful and the bottom drawer is smooth and convenient. The air fryer feature is a game changer with the kids!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 21, 2026
Hi there. Thank you for sharing your experience! We’re so happy to hear you’re enjoying the upgrade and that the features have been worth the learning curve. The smooth bottom drawer and air fryer feature are definitely favorites—especially for busy families. We hope it continues to make cooking fun and convenient for you and the kids!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Induction range
on January 22, 2026
Posted by: Jmomma
[This review was collected as part of a promotion.] Love my new induction range.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 23, 2026
Hi, Jmomma! We’re thrilled to hear you love your new Frigidaire induction range! If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Range
on January 23, 2026
Posted by: Ace012
[This review was collected as part of a promotion.] This range is great. Works fast and easy to use.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 23, 2026
Thank you for your feedback! We’re glad to hear your range is working fast and is easy to use. We appreciate you choosing Frigidaire and hope it continues to make cooking enjoyable! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fast Boil
on January 23, 2026
Posted by: Bryar
[This review was collected as part of a promotion.] If you need to boil in a flash, induction is in your future! This range is fantastic; just take your time learning how to press buttons instead of knobs - lol.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 26, 2026
Hi, Bryar! We’re thrilled to hear you’re enjoying your new Frigidaire induction range! It’s great that the fast-boil feature is making cooking quicker and more convenient. And yes, once you get the hang of the buttons instead of knobs, it’s smooth sailing! If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com