Customer reviews from chamberlain.com
Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Average customer rating
4.2
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
137
4 Stars
34
3 Stars
13
2 Stars
11
1 Star
19
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Customer Rating
2
Should’ve called a professional.
on April 8, 2025
Posted by: KSAprilof twentyfive
On day 3 of installation and still need to work out issues with the sensor, battery connection, app and belt tension.
Response from BILTBy Social Media, April 8, 2025
Thank you for sharing your review with us. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
Written by a customer while visiting BILT
Customer Rating
5
Removing Genie installing Chamberlain
on April 5, 2025
Posted by: Garage door 1
awesome! instructions were clear and easy to follow!
Written by a customer while visiting BILT
Customer Rating
2
Meh instructions
on April 3, 2025
Posted by: Billy GOAT
your instructions dont explain your images of the striped and white wires and the colored wires or what the proragmming button on the wall switch or wall sensor mean. not good
Response from BILTBy Social Media, April 4, 2025
Hello, Billy. Thank you for choosing Chamberlain and for taking the time to experience and review our products. We are sorry to hear we weren't able to meet your expectations. Our intent is to be able to provide outstanding service to our customers, and we're sorry to hear we missed the mark. Should you have any questions about our products or need further assistance, please email social@chamberlain.com. Thank you for your patience.
Written by a customer while visiting BILT
Customer Rating
4
Opener is great. Ditch the phone app for installation and use the printed instructions.
on April 3, 2025
Posted by: Hawk
Review title pretty much says it. Start by downloading and printing the installation manual from Chamberlain. the phone app has such promise but it just makes installation harder in some aspects. The opener function and features are great and everything appears to work fine in the short amount of time I've had it.
Response from BILTBy Social Media, April 4, 2025
Hello, thank you for choosing Chamberlain and for taking the time to experience and review our products. We are sorry to hear we weren't able to meet your expectations. Our intent is to be able to provide outstanding service to our customers, and we're sorry to hear we missed the mark. Should you have any questions about our products or need further assistance, please email social@chamberlain.com. Thank you for your patience.
Written by a customer while visiting BILT
Customer Rating
5
The video onstructionsvwere extremely helpful, plus much of the pairing/programming of remotes was provided.
on March 26, 2025
Posted by: Anonymous
I have had several grage door openers and this one far exceeds them all!
Written by a customer while visiting BILT
Customer Rating
1
Worked less than six months and broke.
on March 12, 2025
Posted by: Geronimo
from Tampa, FL
Now have to pay a repairmen to fix that will probably costs me more then I paid the the unit even if they cover the parts.
Pros: battery backup, quiet, easy to install, WiFi Capable
No, I would not recommend this to a friend.
Response from chamberlain.comBy TSC Technical Support, March 12, 2025
Hi Geronimo, thank you for reaching out to us. We are sorry to hear of the issue you're experiencing with your product. We would like to provide assistance towards a solution following troubleshooting. Please contact us through https://support.chamberlaingroup.com/s/contact-us
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Written by a customer while visiting chamberlain.com
Customer Rating
5
WOW! BILT is the program to USE for help on installations!
on March 6, 2025
Posted by: CardinalsWildcats
Pretty great explanation on how to install and operate the Model B6753T Chamberlain Garage Door Opener. Make sure you download the BILT Intelligent Instructions app, and the myQ app.
Response from BILTBy Social Media, March 20, 2025
Thank you for sharing your review with us. We love to see that our customers get to have a great experience with our products, and we appreciate the time you took to setup and experience our technology. Should you have any questions in the future, please email social@chamberlain.com. Thank you.
Written by a customer while visiting BILT
Customer Rating
5
Good install but the new location for the service panel. Wires, etc is now in the back. Many home like mine have beam across the middle of the garage. This makes accessing the service panel difficult but it can be done.
on February 21, 2025
Posted by: Old rugger man
This opener is much smoother than my older chamberlain that I replaced. The BILT app is good but not perfect. It does give options when there are two possibilities during specific sections of the install but it doesn’t give you a select option to choose the correct option. That can be confusing for some. Lastly, there’s no simplified instructions for programming other remotes.
Written by a customer while visiting BILT