Customer reviews from chamberlain.com
Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Average customer rating
4.2
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
124
4 Stars
28
3 Stars
12
2 Stars
11
1 Star
18
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Customer Rating
3
convoluted and complx
on March 9, 2023
Posted by: jkw
the product was a bit difficult. I have installed 5 GDO and this was the most challenging. the "myQ" app is totally deplorable
Response from BILTBy Valeria, TSC Social Team, March 15, 2023
We are sorry to hear of the issue you're experiencing with your product. We would like to provide assistance towards a solution following troubleshooting. Please contact us by chat or call in at 800-528-9131. We are available M-F, 5am-6pm, MST.
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Written by a customer while visiting BILT
Customer Rating
5
Outstanding product and features!
on March 11, 2023
Posted by: Mouse
Straightforward installation significantly enhanced by following both the Installation Manual and the BILT app. Smooth operation. Beautiful bright lighting!
Written by a customer while visiting BILT
Customer Rating
1
failed to operate, troubleshooting guide is not helpful
on March 19, 2023
Posted by: weekend DIYer
Still trying to make it work. Solid lights on sensors but multiple beeps & flashing lights when trying to set up/down limits. Troubleshooting guide does not cover this. Be prepared to buy door stabilizer and mounting brackets ($50 total at HD$$$).
Response from BILTBy Valeria, TSC Social Team, March 20, 2023
We are sorry to hear of the issue you're experiencing with your product. We would like to provide assistance towards a solution following troubleshooting. Please contact us by chat or call in at 800-528-9131. We are available M-F, 5am-6pm, MST.
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Written by a customer while visiting BILT
Customer Rating
5
quite operator. very nice light.
on March 25, 2023
Posted by: big Mike
This is my first chamberlain opener and I love them. I bought 3 for my new garage and they’re working great
Written by a customer while visiting BILT
Customer Rating
5
So Quiet!
on April 6, 2023
Posted by: Sue
Great door opener so far. Surprised at how little noise it makes. Also interested in learning more about the accessibility via the app and looking forward to the convenience of new technology.
Written by a customer while visiting BILT
Customer Rating
3
Good opener but features lack
on April 15, 2023
Posted by: Creepin
No integration with Alexa though linked to Amazon Key. App doesn’t seem to work when I’m away from home on 5G. No way I’ll pay for a security plan when lacking important features.
Response from BILTBy Valeria, TSC Social Team, April 17, 2023
We do apologize for the inconvenience. Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to contact us by chat through https://support.chamberlaingroup.com/s/contact-us Or call in at 800-528-9131. We are available M-F, 5am-6pm, MST.
Written by a customer while visiting BILT
Customer Rating
5
B6753T
on April 17, 2023
Posted by: Patrick
Seems to be a durable product with lots of built in safety features including ability to operate in the event of electrical outage.
Written by a customer while visiting BILT
Customer Rating
3
More features than what I need
on April 19, 2023
Posted by: Meebers
from Orlando Fl
I had a Chamberlain opener [9200] that was guaranteed for life. It failed because of the logic board. They stopped making those boards 1 Mar 23. There were none in stock. So I was offered this B6753T as a free replacement and a Certified installer at no cost. First I had the installer back twice for what I considered issues, he claimed it was perfect. 1. When the door opens and the door lifts to the full open position, it stops with a thud shaking the head unit. During the lift/closing it is far from quiet, a groaning annoying sound. It is solidly mounted to the rafters that amplify the sound. I can hold the case and somewhat quiet the groan. [ I have a 2 car garage and have a Chanberlain GDO, belt driven and I can hardly hear it when opening closing] I guess I expected the same from this new one. 2. I am 73" and the bottom of the new one [camera] sits at 80"] . I removed the release rope due to hitting my head when I walked past. 3. The LED lights, being this low are absolutely blinding bright, must put my hand over my eyebrow to see, hastily going for the light off button. 4. What might be considered a feature, I get several pages of notification of the door opening and closing on my cell phone, in addition to motion notices. I am about to configure it with no notification at all. I already have cameras in the garage to monitor activity. Now with the camera in the down position, these cameras show a nice green light from the Chamberlain camera disturbing my installed camera visibility. In the mean time, I have closed the camera, put some black electrical tape over the motion detector on the wall switch. 5. Two of my vehicles have Home Link, that are no longer compatible with this new system. I would have to buy an adapter of some sort to make them functional again. Life was simple when I had the previous GDO, This "upgrade" has removed normal functions and gave me more headaches. Never the less, I appreciate Chamberlain assistance when they honored their warranty and gave me a no cost replacement.
No, I would not recommend this to a friend.
Response from chamberlain.comBy Valeria, TSC Social Team, April 21, 2023
We apologize for the issues and inconvenience. Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to contact us by chat through https://support.chamberlaingroup.com/s/contact-us Or call in at 800-528-9131. We are available M-F, 5am-6pm, MST.
Written by a customer while visiting chamberlain.com
