Customer reviews from chamberlain.com
Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Average customer rating
4.2
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
137
4 Stars
34
3 Stars
13
2 Stars
11
1 Star
19
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Customer Rating
3
Installation review
on May 9, 2025
Posted by: Tom
nice and quiet, like that the light comes on when I open up the door from the house into the garage. wish all items were included or at least notified before getting into the installation.
Response from BILTBy Social Media, May 9, 2025
Hello, Tom. Thank you for sharing your review with us. We are so glad to see that you are enjoying your experience with us, and our team will be glad to see your positive comments. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for choosing Chamberlain.
Written by a customer while visiting BILT
Customer Rating
5
Thorough instructions
on May 8, 2025
Posted by: Vman
The built instructions are very handy if you have a WI. Fi. It would be nice to have printed instructions for people who do not have the WI. Fi. The built instructions are very detailed, and it's nice to have the replay button.
Written by a customer while visiting BILT
Customer Rating
4
Nice upgrade for my chain drive opener
on April 30, 2025
Posted by: Jay
Very nice garage opener, but definitely a good amount of work to build install configure test and troubleshoot.
Response from BILTBy Social Media, April 30, 2025
Thank you for sharing your positive review with us. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for being a customer.
Written by a customer while visiting BILT
Customer Rating
5
Chamberlain garage door opener
on April 28, 2025
Posted by: Anonymous
exceptionally quiet. really smoothe. easy controls.
Written by a customer while visiting BILT
Customer Rating
5
Chamberlin 6713T
on April 27, 2025
Posted by: Josh
Installed opener myself with the wondeful step by step video by BILT. Love the parts needed button and the ability to zoom or rotate image if needed. Great experience.
Written by a customer while visiting BILT
Customer Rating
4
Good but could have links to likely causes of install issues
on April 22, 2025
Posted by: Eroc320
Need additional information when programming the reverse sensors quite obvious when reading online there are issues with it resetting for no apparent reason other than 4 minute issue. There are numerous reasons why this happens but, you don’t have a way to review them. Caused major frustrations for home owner trying to install.
Response from BILTBy Social Media, April 22, 2025
Thank you for sharing your review with us. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
Written by a customer while visiting BILT
Customer Rating
1
Problem
on April 22, 2025
Posted by: ALV
Motor does not engage so I am unable to adjust the up/ down travel and the garage door will not open or close. I have rerun and checked each step in the installation and everything seems to be done in accordance with the installation but the motor will not engage.
Response from BILTBy Social Media, April 22, 2025
Thank you for sharing your review with us. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
Written by a customer while visiting BILT
Customer Rating
5
1st time installer
on April 19, 2025
Posted by: Henry
The steps were easy to follow and the installment went well. Just have another person with you for the lifting and it'll be even smoother.
Written by a customer while visiting BILT