Customer reviews from chamberlain.com
Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Average customer rating
4.2
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
137
4 Stars
34
3 Stars
13
2 Stars
11
1 Star
19
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Customer Rating
5
Great stepwise instructions.
on October 2, 2025
Posted by: TBj
Able to review then work. Can stop and go back or forward. Very helpful.
Written by a customer while visiting BILT
Customer Rating
3
No complete troubleshooting options
on September 30, 2025
Posted by: Bill
twice i ran into issues where you provided no troubleshootong options. once during intial door movement. door would not move. blinling led lights. once during battery operation. door would not work. had to call Chamberlain both times.
Response from BILTBy Chamberlain, October 1, 2025
Hello, we apologize for this. When the lights blink twice, it means that the travel and forces have not been set. Once you scan the QR code, you will be able to see the instructions. Please email us at social@chamberlain.com to help you if you still need assistance.
Written by a customer while visiting BILT
Customer Rating
5
Better than manual
on September 28, 2025
Posted by: Clear Truth
Loved it. Very useful, though it made my phone quite warm.
Written by a customer while visiting BILT
Customer Rating
4
New Garage Tool
on September 22, 2025
Posted by: Scuby_Scott
Easy enough to follow, but doesn’t cover everything for wiring colors for previous sensors
Response from BILTBy TSC Technical Support, September 23, 2025
Hello Scott. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@myq.com. Thank you!
Written by a customer while visiting BILT
Customer Rating
4
Failed attempts to set up and down force test
on September 20, 2025
Posted by: Robert
final two steps are wrong. did not need to activate the up and down button. it would fail. had to leave alone, and the sys started the force cheching be itself. than it pasted.
Response from BILTBy TSC Technical Support, September 22, 2025
Hello Robert, thank you for your review on the Chamberlain B6753TMC garage door opener. We are sorry to hear of your experience with programming the Travel and Force Limits. We appreciate the time it took to setup and experience this product. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@myq.com. Thank you!
Written by a customer while visiting BILT
Customer Rating
5
Works as advertised
on August 29, 2025
Posted by: Sticky54
Excellent step-by-step instructions provided clearly during installation process. Works as advertised.
Response from BILTBy Social Media, August 29, 2025
Hi, thank you for sharing your review with us. We are so glad to see that you are enjoying your experience with us, and our team will be glad to see your positive comments. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for choosing Chamberlain.
Written by a customer while visiting BILT
Customer Rating
5
Absolutely AMAZING
on August 23, 2025
Posted by: DrWilson
This was PERFECT! More DIY should come with a video like this!
Response from BILTBy Social Media, August 25, 2025
Hello, thank you for choosing Chamberlain and for taking the time to experience and review our products. We are excited to be able to meet your standards, and we're happy that we can provide a great experience. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you.
Written by a customer while visiting BILT
Customer Rating
5
Instructions are in need of revision
on August 16, 2025
Posted by: Kel
The instructions for the steps to fish the belt through the rail need revision. I found that to fish the belt through the rail segments could not be assembled first. The rail segments needed to be lined up on the floor and the belt run through by hand and then assembled the segments.
This is due to the crimped ends of each segment requiring the smaller metal end of the belt to be fed through while segments are disconnected because the end is very close to fitting through. It was impossible to fish the belt through while the segments were connected.
Response from BILTBy Social Media, August 20, 2025
Hello, thank you for choosing Chamberlain and for taking the time to experience and review our products. We are sorry to hear we weren't able to meet your expectations. Our intent is to be able to provide outstanding service to our customers, and we're sorry to hear we missed the mark. Should you have any questions about our products or need further assistance, please email social@chamberlain.com. Thank you for your patience.
Written by a customer while visiting BILT