Customer reviews from chamberlain.com
Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Average customer rating
4.2
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
124
4 Stars
28
3 Stars
12
2 Stars
11
1 Star
18
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Customer Rating
1
360 WiFi Smart Cameras
on November 2, 2022
Posted by: Djlinnie
from Michigan
I bought three cameras a year ago & due to internet problems could not connect so this year tried again after internet problem was fixed but now the cameras are too old (only 2G compatible) to connect with my 5G service so...cameras totally useless now!
No, I would not recommend this to a friend.
Response from chamberlain.comBy Valeria, TSC Social Team, November 4, 2022
We are sorry to hear of the issue you're experiencing with your product. We would like to provide assistance towards a solution following troubleshooting. Please contact us by chat or call in at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST.
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Written by a customer while visiting chamberlain.com
Customer Rating
1
My Fault
on October 21, 2024
Posted by: My Fault
from Valdosta, Georgia
Just bought this, ... should have read the reviews. I didn't know until afterward that you have to pay for your backup (camera, video) through Chamberlain. If I had known this, I would have bought one without the camera and save some money. The reason why I giving a poor rating, ... when I buy something, it's mine. I should be able to recorded this on my own hard drive.
Pros: quiet
Response from chamberlain.comBy Social Media, October 22, 2024
Hello, thank you for your review. We apologize for the inconvenience regarding your negative experience, and we would love to further assist you with this issue and find a solution. We're happy to help at social@chamberlain.com or call our support team at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We appreciate your patience.
Written by a customer while visiting chamberlain.com
Customer Rating
2
Difficult to pair
on August 19, 2024
Posted by: David garage
from Alta Loma California
Bought a month ago what a mistake difficult to pair customer follow none
Pros: quiet
No, I would not recommend this to a friend.
Response from chamberlain.comBy Social Media, August 20, 2024
Hello, thank you for your review. We are sorry to hear that this product didn't meet your expectations. We will be happy to address any issues or questions you have and find a solution for you right away, so feel free to reach our support team at 800-528-9131 M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. or email us at social@chamberlain.com. Best regards.
Written by a customer while visiting chamberlain.com
Customer Rating
5
Super Sleek, Bright and Efficient
on June 29, 2021
Posted by: EMSEMS
from Port Jefferson Station, New York
[This review was collected as part of a promotion.] This unit is one of the best I’ve seen so far, very sleek, bright and efficient in the whole operation. Was easy to set up and follow included directions in the box. Took less then two hours to set up and get going. Very happy! :)
Pros: battery backup, quiet, Stylish, reliable, easy to install, WiFi Capable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com
Customer Rating
5
Love my B6753T opener!
on June 30, 2021
Posted by: Roger L
from Bettendorf, IA
[This review was collected as part of a promotion.] Love this new unit! Amazingly quiet. I have to look to be sure that it is operating. No issues changing the old unit out for this unit. Everything was in the box to complete the install. WiFi connection was quick and easy. Love the LED lighting.
Pros: battery backup, quiet, Stylish, reliable, easy to install, WiFi Capable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com
Customer Rating
4
Quiet opener w/ great additional features
on July 1, 2021
Posted by: mast3rof0
from Austin, TX
[This review was collected as part of a promotion.] Received this unit to replace a construction grade chain drive unit on a single car door. Installation went well and have enjoyed the unit overall. It is much quieter than my previous unit and gives out significantly more light. Having a battery backup is a huge plus. Especially since I live in an area with rolling blackouts. One of the best features is the built-in camera has given me visibility and a sense of security to when my kids leave the door open or to check the door before I go to bed.
Only a couple of things that I can be critical about but they are very minor issues. First, the shell is plastic which makes a little more noise than my 8550, which has a metal shell and doesn't seem to resonate sound as much, but it is still very quiet overall and significantly more quite than my chain drive unit. I also wish it came with a smart control panel. Fortunately I was able to leverage the one I purchased previously. One small bug I have run into is that it does not appear to be fully integrated in the myQ app, so I am unable to schedule notifications. This appears to be a software issue so I am sure it will get patched in the future.
Overall, based on my experience so far, I would get this unit again.
Pros: battery backup, quiet, Stylish, easy to install, WiFi Capable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com
Customer Rating
5
Great Door Opener
on July 9, 2021
Posted by: RandyK
from Iowa
[This review was collected as part of a promotion.] Another great garage door opener from Chamberlain!! I have been using Chamberlain openers in my garage and my kids garages for a number of years now. I haven't had a single problem with any of them, and love all of the features, especially in the newer models. I have been using the MyQ features for quite awhile now, and really love them. I can monitor and operate my door openers from anywhere right from my phone. It reminds me if the door has been open for a length of time, so I never have to worry about accidentally leaving my door open.
This particular opener has some great features, which is part of the reason that I upgraded. It has WiFi built in, so it is really easy to get connected and setup. It is rated at 1 1/4HP, so it has plenty of power for most any normal garage door. It is belt drive, so it is extremely quiet when operating.
Three of the main reasons that I upgraded are the battery backup, LED lighting, and the camera. There have been times when I have come home and the power was off because of a storm. It would have been great to be able to open my garage door. Now I can. :-) The LED lighting is a huge improvement. It lights up the garage much better, and theoretically should last as long as the door opener. I wasn't sure that I would use the camera feature, but have been surprised at how handy it is. It is adjustable, so that you can point it at whatever you want to monitor. I don't really need to monitor the inside of my garage much, but it does a surprisingly good job of keeping an eye on the grandkids playing on the driveway. It even has pretty decent 2 way audio capability. I'm guessing that the more I use this feature, the more I will like it.
The opener is compatible with the Key by Amazon service, but that is not available in our area, so I haven't been able to test it out.
Installation was very typical of most garage door openers. I have installed a number of them, and this one was very easy to do. You do have to know the access information for your WiFi if you want to be able to connect it and access all of the great features that come with it.
Overall this is a very good garage door opener. It has all of the features that I was looking for, and they all work very well. I can't think of anything offhand that would make it better. I'm sure that in the future there will be some great features added, but for now, I think this is as good as you can get.
Pros: battery backup, quiet, reliable, easy to install, WiFi Capable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com
Customer Rating
5
Peace of Mind
on August 5, 2022
Posted by: Seeing is believing
We are so glad we went with the Chamberlain deluxe garage door opener with camera! We are able to check in anytime, day or night, and see if the door is open or closed, and that everything is where is should be inside and out, and we love being able to use our smart phones to be able to easily do it! The surround LED light is great too as it lights up the whole garage instantly.
Pros: battery backup, Packaged Well, quiet, Sturdy, Stylish, reliable, easy to install, WiFi Capable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com