Customer reviews from chamberlain.com
Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Average customer rating
4.2
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
137
4 Stars
34
3 Stars
13
2 Stars
11
1 Star
19
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Customer Rating
5
Everything but the Kitchen Sink
on July 6, 2021
Posted by: Michael in Clarks Summit
from Clarks Summit, PA
[This review was collected as part of a promotion.] This opener does everything you need an opener to do with great features. The battery backup is important to me due to regular storm outages. It beats operating my door manually and, since my door doesn't lock, it protects my garage. And since I mentioned protection, the camera allows me to monitor the garage. I like the LED lighting. Most openers recommend against LED lighting due to interference but Chamberlain figured out how to get around that.
Pros: battery backup, quiet, WiFi Capable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com
Customer Rating
5
The Perfect Door Opener
on July 5, 2021
Posted by: WM ATL
from Buford, GA
[This review was collected as part of a promotion.] I've been purchasing Chamberlain openers for seven years, and hands-down this is the best opener I've ever see them offer.
In my honest appraisal, I cannot find a significant negative about this opener. The build quality of the motor unit, the bar and belt, the wall switch and infrared safety sensors are all superior. Nothing feels cheap and nothing about the appearance suggests corners were cut.
Installation of these units is brilliantly easy - even people who "aren't handy" can manage this in about an hour or so. If you're replacing a door opener that is less than 15 years old, chances are that it's even easier, since you don't have to deal with a new mount above the garage door for the bar. If you are replacing a very old opener, rest assured that this comes with all of the necessary updated hardware for where the bar attaches to the wall above the door. The install instructions are CLEAR and the grammar is great - you won't be sitting there scratching your head about what some poorly translated instruction means. Chamberlain has made assembly pretty much as easy and fool-proof as possible. The hardest part isn't assembling the unit itself, it's actually just hanging it from the ceiling. Technically, one person can handle this because you first attach the bar to the support above your garage door, with the motor unit resting on the ground. Then, you just pivot the motor unit up to the metal brackets hanging from the ceiling and insert your bolts. It's crazy easy, but you need to be able to climb a ladder and support 10-15 pounds as you hoist up the motor unit. It comes with the infrared safety sensors, which in old construction houses the wiring runs behind your drywall - so all you have to do is splice the new sensors onto your existing wiring from the old sensors.
Turning back to the physical build quality, the motor unit has a hard plastic case, but it's solid and should withstand a few bumps over the years when you're unloading lumber from your truck and bang into it. Chamberlain remedied one of my previous quirks about their units - the light cover. In previous openers, the white light covers were often flimsy and a pain to unlatch. The light cover on this is sturdier, and it comes unlatched with less effort. And speaking of the light - it's BRIGHT! At over 2000 lumens this thing will replace your in-garage fluorescent lights, or supplement them with a ton of extra illumination. They switched from light bulbs to built-in LED's a few years ago, and honestly this saves you $20+ over the course of the opener lifetime, as well as several dollars a year in electricity costs. If there's one small thing I would ask Chamberlain to change, it would be to include an option to keep the light on constantly. As is, it turns on if you open the door, or (optionally) if the motion sensor built into the wall switch detects motion. If you have your garage door closed and you're just working in your garage, you'll have to keep walking back to the wall switch every few minutes to turn the light back on. This should be a simple improvement for the future.
With the unit installed, I was first impressed by how quiet this is - especially for a 1 1/4 HP unit designed to handle even a heavy 2-car garage door. This replaced a chain-drive unit that made a TON of noise - so much that it was a real problem with having a baby's room on the second floor on the other side of the house. There is no heavy, jarring sound with this unit whatsoever...the best way to describe the noise is a low "whir" - it's more electronic sounding than mechanical. When we tested it, we found that you couldn't even hear it running in the kitchen right next to the garage. The only noise left is the metal garage door (which needs new rollers!) I honestly don't think you could expect a garage door opener to possibly be more quiet than this one. It's perfect.
The motor lifts my garage door at a good pace. Honestly, I've seen somewhat faster openers, but when I say faster, I mean maybe a second or two better. It's up there in the top quarter of openers in terms of door speed. Besides, there's something to be said about a door that isn't closing at a million miles an hour...it gives someone an extra couple of seconds to move something out of the way if there's an obstruction.
The wall switch is straightforward...I've seen some GAUDY wall switches with some openers these days...switches that are an eyesore especially when mounting them inside the house next to the garage entrance. This switch is less "invasive" while still giving you a "solid" feel to the open/close button, and it includes a dedicated light switch push-button as well. AND...I can't say enough good about this...THEY'VE ADDED A "PROGRAM/LEARN" BUTTON TO THE WALL SWITCH!!! It sits underneath the open/close button, and this is the best idea ever! It's always a PAIN to break out the ladder and pull the car out to get to the learn button on the motor unit. This was just a genius move by Chamberlain!
The battery backup on this unit is always an excellent feature. We don't get too many outages where I am, but it's always a comfort to know it's there when a bad storm rolls through. After letting the battery charge for a few hours we tested it by unplugging the unit. When running on backup power, the motor does run in a lower power mode, so be prepared for the door to take twice as long to open or close. I haven't tested the number of opens/closes you can get on a fully charged battery, but I'm guessing you'll get about half a dozen based on the battery size.
This does come with a pair of in-car remotes, and these appear unchanged from prior models. But they didn't need to be changed...they have three buttons for three door openers, and I've found them good for a range of about 200 feet "in real life." One thing I haven't tried is to program one of the extra buttons for the gate at the entrance to my neighborhood...I'm curious to see if the Chamberlain remote would work in this application.
And saving the best for last...the CAMERA! This is my first experience with a Chamberlain opener with a built-in camera, and I think it's wonderful. Getting it connected to the MyQ Chamberlain app was a bit of a process...at first the app had issues when connecting the motor unit to my Wi-Fi network. The app kept giving me an error message, but after restarting the app the connection process proceeded fine. The camera toggles out from the underside of the unit, and at first I thought it was some sort of motorized swivel that you could remotely control via the app. However, the camera is in fact fixed, and you have to swivel the camera manually to get the aim you want. You'll get probably 140 degrees of vision out of the camera, which is perfectly fine for a one- or two-car garage door opening. The image quality I found to be very good - enough to see everything going on and make out the person you're looking at. I haven't tried the camera in a low-light situation, but if it lives up to the MyQ cameras I've seen, it should perform fine. One request for future models...and this is being incredibly picky...would be for the camera to have an electronic swivel capability. It would be great to be able to swivel the camera via the app to check the other side of the garage - for example to check if the door leading to my kitchen was open or closed. The app has built in-features for monitoring motion, and I was very impressed with how seamlessly the MyQ app integated with the Amazon Key app for in-garage package delivery. Now, when a delivery driver opens my garage door, I can see how/if the package was delivered. I've had instances where the driver literally throws the package, and it's good to have this on record if you receive a delivery that's damaged by a careless driver.
Overall, I give this Chamberlain opener very high marks, and I will continue to recommend Chamberlain overall as an excellent company with reliable, well-constructed products. If you're in the market for an opener - this one is truly worth it!
Pros: battery backup, quiet, Sturdy, Stylish, reliable, easy to install, WiFi Capable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com
Customer Rating
4
Quiet opener w/ great additional features
on July 1, 2021
Posted by: mast3rof0
from Austin, TX
[This review was collected as part of a promotion.] Received this unit to replace a construction grade chain drive unit on a single car door. Installation went well and have enjoyed the unit overall. It is much quieter than my previous unit and gives out significantly more light. Having a battery backup is a huge plus. Especially since I live in an area with rolling blackouts. One of the best features is the built-in camera has given me visibility and a sense of security to when my kids leave the door open or to check the door before I go to bed.
Only a couple of things that I can be critical about but they are very minor issues. First, the shell is plastic which makes a little more noise than my 8550, which has a metal shell and doesn't seem to resonate sound as much, but it is still very quiet overall and significantly more quite than my chain drive unit. I also wish it came with a smart control panel. Fortunately I was able to leverage the one I purchased previously. One small bug I have run into is that it does not appear to be fully integrated in the myQ app, so I am unable to schedule notifications. This appears to be a software issue so I am sure it will get patched in the future.
Overall, based on my experience so far, I would get this unit again.
Pros: battery backup, quiet, Stylish, easy to install, WiFi Capable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com
Customer Rating
5
Premium Garage Door Opener
on June 30, 2021
Posted by: Wesley10
from Gurnee, IL
[This review was collected as part of a promotion.] I replaced an older Chamberlain garage door opener model with this new unit, and I made it a DIY project. Before starting, I found and watched a YouTube video created by a homeowner who installed the same unit. That and the instructions that came with the unit made it straightforward to assemble and install. The unit is working perfectly, and the belt drive is much quieter than the older model and from what I expected. I absolutely love the built-in camera and being able to check to see if I did indeed close the door when I left the house rather than having to drive back for a visual check. And if I failed to close it, no problem. I can close it remotely via the MyQ app. The upgrade in lights to LED really bring piece of mind as well as a premium feel to the device. I would definitely recommend this garage door opener to anyone!
Pros: battery backup, Packaged Well, quiet, Sturdy, Stylish, reliable, easy to install, WiFi Capable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com
Customer Rating
5
Love my B6753T opener!
on June 30, 2021
Posted by: Roger L
from Bettendorf, IA
[This review was collected as part of a promotion.] Love this new unit! Amazingly quiet. I have to look to be sure that it is operating. No issues changing the old unit out for this unit. Everything was in the box to complete the install. WiFi connection was quick and easy. Love the LED lighting.
Pros: battery backup, quiet, Stylish, reliable, easy to install, WiFi Capable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com
Customer Rating
5
Super Sleek, Bright and Efficient
on June 29, 2021
Posted by: EMSEMS
from Port Jefferson Station, New York
[This review was collected as part of a promotion.] This unit is one of the best I’ve seen so far, very sleek, bright and efficient in the whole operation. Was easy to set up and follow included directions in the box. Took less then two hours to set up and get going. Very happy! :)
Pros: battery backup, quiet, Stylish, reliable, easy to install, WiFi Capable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com