Customer reviews from chamberlain.com
Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Average customer rating
4.2
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
137
4 Stars
34
3 Stars
13
2 Stars
11
1 Star
19
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Customer Rating
5
very good product
on January 6, 2023
Posted by: JoJacksooon
The instruction for the installation is very good! It was easy to install the garage door opener and I’m very satisfied with the product.
Written by a customer while visiting BILT
Customer Rating
2
Very poor Range
on December 29, 2022
Posted by: Jdoh
from Tampa,Fl
My 5 year old garage door opener could open 5 houses down the street. This thing I have to 2 feet from the door and in some cases I have hold the opener outside the window. Check YouTube for videos highlighting the manufacture defects. Poor design and no compatible range extender due to integrated antena
No, I would not recommend this to a friend.
Response from chamberlain.comBy Crucita, TSC Social Team , December 29, 2022
Thank you for taking the time to review our product and sharing your experience with this product. Your feedback is valued and will be shared with our team. A representative will be reaching out to you to better assist.
Written by a customer while visiting chamberlain.com
Customer Rating
5
easy to install and setup.
on December 24, 2022
Posted by: Rob in Tustin
A seriously needed upgrade from our previous door opener. The only thing I notice to be of concern, is the slack in the belt as it opens and closes. Other that that, this new opener works very well.
Written by a customer while visiting BILT
Customer Rating
3
Why downgrade from the model this one replaced?
on December 22, 2022
Posted by: Lou4
from Chicago, IL
The B6753T or B6755T appear to be Chamberlain's replacement for the B6765T, unfortunately, the B6765T was much nicer. The biggest disappointment with this newer opener over the one it replaced is the loss of the smart control panel. The smart control panel provided a lot of useful information in a pinch, and made some settings that cannot be configure via the app easy to set on the opener itself. The older model had a brighter light, it had metal body instead of plastic, and there was an adjustable angle camera. The B6765T cost a bit more, but I would have been happy to pay for the higher quality.
I had to buy the B6753T / B6755T because I can't find the B6765T anymore. The new opener mostly works fine other than the loss of many great features that were on the B6765T it replaced. The only other issue I've been having is with the occupancy sensor for the lights, on the new ones it is flakey. The lights sometimes turn on and stay on for hours with no one in the garage and no view to outside. I still haven't figured out what's wrong there, my B6765T never had this issue. I wouldn't recommend this product, but Chamberlain has left consumers with no choice. The new best model is simply worse.
I had to buy the B6753T / B6755T because I can't find the B6765T anymore. The new opener mostly works fine other than the loss of many great features that were on the B6765T it replaced. The only other issue I've been having is with the occupancy sensor for the lights, on the new ones it is flakey. The lights sometimes turn on and stay on for hours with no one in the garage and no view to outside. I still haven't figured out what's wrong there, my B6765T never had this issue. I wouldn't recommend this product, but Chamberlain has left consumers with no choice. The new best model is simply worse.
Pros: battery backup, Packaged Well, quiet, Stylish, easy to install, WiFi Capable
No, I would not recommend this to a friend.
Response from chamberlain.comBy Valeria, TSC Social Team, December 27, 2022
We apologize for any inconvenience. Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to contact us by chat or call in at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST.
Written by a customer while visiting chamberlain.com
Customer Rating
5
amazing instructions
on December 19, 2022
Posted by: syed
Great product. Silent belt garage door opener. Even garage opener light is amazing.
Written by a customer while visiting BILT
Customer Rating
5
great product
on November 8, 2022
Posted by: Violeta
Perfect. Love it and the installation wasn’t difficult
Written by a customer while visiting BILT
Customer Rating
1
360 WiFi Smart Cameras
on November 2, 2022
Posted by: Djlinnie
from Michigan
I bought three cameras a year ago & due to internet problems could not connect so this year tried again after internet problem was fixed but now the cameras are too old (only 2G compatible) to connect with my 5G service so...cameras totally useless now!
No, I would not recommend this to a friend.
Response from chamberlain.comBy Valeria, TSC Social Team, November 4, 2022
We are sorry to hear of the issue you're experiencing with your product. We would like to provide assistance towards a solution following troubleshooting. Please contact us by chat or call in at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST.
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Written by a customer while visiting chamberlain.com
Customer Rating
5
Quiet, Fast and Secure
on October 31, 2022
Posted by: GrantVB
from Sandwich, IL
We recently installed this unit in our garage and I'm impressed. We had an older model and the improvements I've seen right away is how quiet the model is and how quickly the garage closes. The camera function is hands down the reason we upgraded and we are so glad Chamberlain added this feature. We have a lake house that we're not at all the time and this camera function helps us feel secure, while allowing deliveries to happen when we aren't there. Love this!
Pros: quiet, Sturdy, reliable, WiFi Capable
Written by a customer while visiting chamberlain.com