Customer reviews from chamberlain.com
Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Average customer rating
4.2
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
124
4 Stars
28
3 Stars
12
2 Stars
11
1 Star
18
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Customer Rating
4
Good but could have links to likely causes of install issues
on April 22, 2025
Posted by: Eroc320
Need additional information when programming the reverse sensors quite obvious when reading online there are issues with it resetting for no apparent reason other than 4 minute issue. There are numerous reasons why this happens but, you don’t have a way to review them. Caused major frustrations for home owner trying to install.
Response from BILTBy Social Media, April 22, 2025
Thank you for sharing your review with us. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
Written by a customer while visiting BILT
Customer Rating
5
Chamberlin 6713T
on April 27, 2025
Posted by: Josh
Installed opener myself with the wondeful step by step video by BILT. Love the parts needed button and the ability to zoom or rotate image if needed. Great experience.
Written by a customer while visiting BILT
Customer Rating
5
Chamberlain garage door opener
on April 28, 2025
Posted by: Anonymous
exceptionally quiet. really smoothe. easy controls.
Written by a customer while visiting BILT
Customer Rating
4
Nice upgrade for my chain drive opener
on April 30, 2025
Posted by: Jay
Very nice garage opener, but definitely a good amount of work to build install configure test and troubleshoot.
Response from BILTBy Social Media, April 30, 2025
Thank you for sharing your positive review with us. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for being a customer.
Written by a customer while visiting BILT
Customer Rating
5
Thorough instructions
on May 8, 2025
Posted by: Vman
The built instructions are very handy if you have a WI. Fi. It would be nice to have printed instructions for people who do not have the WI. Fi. The built instructions are very detailed, and it's nice to have the replay button.
Written by a customer while visiting BILT
Customer Rating
3
Installation review
on May 9, 2025
Posted by: Tom
nice and quiet, like that the light comes on when I open up the door from the house into the garage. wish all items were included or at least notified before getting into the installation.
Response from BILTBy Social Media, May 9, 2025
Hello, Tom. Thank you for sharing your review with us. We are so glad to see that you are enjoying your experience with us, and our team will be glad to see your positive comments. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for choosing Chamberlain.
Written by a customer while visiting BILT
Customer Rating
5
Good upgrade that you can install yourself!
on May 10, 2025
Posted by: Rage5605
PRO: Easy for one adult to install especially if you are replacing an older machine and you have all the wires and power ready to go.
The instruction to assemble your opener is only through the “BILT” app that you can get from scanning the QR code on the box. Easy to follow and you can go back and forth to check the instructions.
The only difficult part might be if you are replacing an older machine unit and the brackets that attach the unit to the ceiling don’t match up. Be prepared to buy more angle iron so that you can attach it correctly.
Dual lights were super bright! Love it!
Nice, substantial and rechargeable backup battery is a great piece of mind.
CON: Even with the DC motor it was a bit louder than I hoped. Not loud, but just a bit more hummm sound than I expected but very acceptable.
Some of the setup light flashing the instructions told me to note did not happen as explained, but everything still functioned as it should
PRO TIP: Even after you set the tension for the belt, after running the door up and down during set up and checking that the emotes work you may find that the belt gets VERY saggy especially in the open position. They don’t tell you to anticipate this but it may happen. Don’t freak out like I did, just go back to the tensioner and tighten it a bit more, a little at a time, and check your 1 1/4 on the spring. Fixed it right up.
Also, once you get the BILT app installed and the instructions start, I highly recommend you chill for a few and click through all the instructions before you start. Nothing hard about the assembly but it just makes you a little more familiar and speeds up the process! Enjoy!
Written by a customer while visiting BILT
Customer Rating
5
First time install
on May 16, 2025
Posted by: Waltongarage
Although the insteuctions are digital, the insteuctions werw clear and concise.
Written by a customer while visiting BILT