Customer reviews from chamberlain.com
Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Average customer rating
4.2
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
124
4 Stars
28
3 Stars
12
2 Stars
11
1 Star
18
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Customer Rating
2
Would not buy again.
on August 8, 2024
Posted by: Phil
Chamberlain does not support as many third-party interfaces as other brands do. The instructions on which way to orient the pulley is poor. I was trying to hook up the belt and I realized the trolley was on backwards. The wall brackets to attach the track are flimsy.
Response from BILTBy Social Media, August 8, 2024
Hello, thank you for your honest review. We are so sorry to hear that we couldn't meet your standards; however, we always aim to deliver a great experience so feel free to reach us directly so we can make sure that your issue is resolved in a timely manner. We are happy to help at
800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue. Thank you for taking the time to setup and experience our products.
800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue. Thank you for taking the time to setup and experience our products.
Written by a customer while visiting BILT
Customer Rating
5
Chamberlain garage door opener installation
on August 13, 2024
Posted by: John Dandy
Instructions are clear and concise and easy to follow.
The step by step installation routine made installing this opener apleasure
The step by step installation routine made installing this opener apleasure
Written by a customer while visiting BILT
Customer Rating
5
Very quiet and excellent garage door opener
on August 26, 2024
Posted by: Alblal
Install 2nd garage door opener with cam and I'm very happy with the on app installation instructions. The opener is operated super well and quiet.
Written by a customer while visiting BILT
Customer Rating
5
Good tutorial, 3D helps a lot!
on August 27, 2024
Posted by: Canny
You need some basic knowledge, but if you follow the tutorial, it shouldn't be a problem to install this unit. I replaced a chain/ gear unit with this belt drive one, so it wasn't a bear bone install.
Good luck!
Good luck!
Written by a customer while visiting BILT
Customer Rating
5
Easy Install
on August 28, 2024
Posted by: air4sir
The install instructions were very thorough yet brief. The built app is outstanding. The quality of the unit seems sturdy too. Very quiet.
Written by a customer while visiting BILT
Customer Rating
5
Great opener with a lot of features. But it is a job to get it installed if you do it yourself.
on August 29, 2024
Posted by: Chuck
Count on working at least most of a day. They say 4 hours however if you’re replacing an old unit, along with new springs, as I did, it actually took about a day and a half. You need to dismantle the old one. Though has nothing to do with Chamberlain. I bought two and just finished the first. So hope the second goes faster.
Written by a customer while visiting BILT
Customer Rating
1
unclear on trolly directions had to dis assemble. Really sucks having to use cell phone for install instrucions
on September 2, 2024
Posted by: Retriever
great opener wish it had a install manual that came with it I prefer reading
Response from BILTBy Social Media, September 10, 2024
Hello, thank you for your review. We would like to apologize for the negative experience you had while setting up, and we would love to get in touch with you so we can send you a copy of the owner's manual in case you need it for future reference. We're more than happy to assist you at social@chamberlain.co or you can call us directly at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. Thank you for choosing Chamberlain.
Written by a customer while visiting BILT
Customer Rating
5
Everything looks good and easy to install. will recommend.
on September 2, 2024
Posted by: Rqa
Everything looks good and easy to install. will recommend.
Written by a customer while visiting BILT