Customer reviews from chamberlain.com
Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Average customer rating
4.2
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
124
4 Stars
28
3 Stars
12
2 Stars
11
1 Star
18
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Customer Rating
4
good
on May 15, 2024
Posted by: Anonymous
having ability to skip to certain parts of the process or go back to a specific step with ability to quickly jump ahead
but overall pretty good instruction set. make sure ur battery on your device is charged
but overall pretty good instruction set. make sure ur battery on your device is charged
Response from BILTBy Social Media, May 17, 2024
Thank you for your review. We are happy to hear that you were able to get set up.
It is our goal to provide the best experience for you and we would love to extend our services to you whenever you have any questions or need any further assistance troubleshooting other devices.
Thank you for all your time and efforts.
It is our goal to provide the best experience for you and we would love to extend our services to you whenever you have any questions or need any further assistance troubleshooting other devices.
Thank you for all your time and efforts.
Written by a customer while visiting BILT
Customer Rating
5
Great product
on May 19, 2024
Posted by: Hood
Installation instructions are best i've ever seen. It took me several days, a few hours at a time, but I have MS, and I was by myself, so that is an accomplishment in itself. 5 years ago, I could've had it done in half a day. Great price and good quality product. It's very much worth the price. I replaced an old stanley screw drive garage door opener.
Written by a customer while visiting BILT
Customer Rating
5
Easy install
on May 27, 2024
Posted by: BillySmalz
The garage open was so easy to install, I didn't need an extra person. jusf took my time and got it done.
Written by a customer while visiting BILT
Customer Rating
5
very comprehensive and easy to use
on May 29, 2024
Posted by: Rico
The app was really helpful for assembling the product correctly. It provided clear step-by-step instructions, but I noticed that the belt was a bit loose, and there were a few steps where I felt uncertain. It would be great if the app could provide additional information to double-check the assembly, such as specific guidelines for the belt tension. Overall, it's a great tool for DIY assembly.
Written by a customer while visiting BILT
Customer Rating
5
Very simple and easy install. Very quiet operation, and great functionalities.
on June 9, 2024
Posted by: IAmBrettless
Great door opener. Quality design and built. Very easy to setup and install. Great features.
Written by a customer while visiting BILT
Customer Rating
5
new installation
on June 11, 2024
Posted by: Hotrodusmc
this is a realy stright forward and easy to install.
Written by a customer while visiting BILT
Customer Rating
4
It's not too bad
on June 23, 2024
Posted by: Shpiker
My first use of BILT to install the Chamberlain garage door opener. I'd say the biggest issue i had is that you can't switch over to another app on your phone when using it otherwise it will close the app and you have to reopen your project. So that could be smoother.
Response from BILTBy Social Media, June 28, 2024
Hi, thank you so much for taking time to leave us a review. We are very sorry to hear that you were having issues with the app while setting up and we apologize about the inconvenience. Your insight is extremely important to us as it helps us innovate our customer experience. We will take your feedback and will strive to do better. Best regards.
Written by a customer while visiting BILT
Customer Rating
5
The online manual is so easy to use and exactly what I needed to get the job done.
on July 10, 2024
Posted by: Saintllc
Great idea putting the manual in a online digital format, loved it. I installed two door openers, it was just awesome.
Written by a customer while visiting BILT