Customer reviews from chamberlain.com
Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Average customer rating
4.2
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
137
4 Stars
34
3 Stars
13
2 Stars
11
1 Star
19
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for Chamberlain - 1-1/4 HP LED Quiet Belt Drive Video Smart Garage Door Opener - Black
Customer Rating
5
Everything looks good and easy to install. will recommend.
on September 2, 2024
Posted by: Rqa
Everything looks good and easy to install. will recommend.
Written by a customer while visiting BILT
Customer Rating
1
unclear on trolly directions had to dis assemble. Really sucks having to use cell phone for install instrucions
on September 2, 2024
Posted by: Retriever
great opener wish it had a install manual that came with it I prefer reading
Response from BILTBy Social Media, September 10, 2024
Hello, thank you for your review. We would like to apologize for the negative experience you had while setting up, and we would love to get in touch with you so we can send you a copy of the owner's manual in case you need it for future reference. We're more than happy to assist you at social@chamberlain.co or you can call us directly at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. Thank you for choosing Chamberlain.
Written by a customer while visiting BILT
Customer Rating
5
Great opener with a lot of features. But it is a job to get it installed if you do it yourself.
on August 29, 2024
Posted by: Chuck
Count on working at least most of a day. They say 4 hours however if you’re replacing an old unit, along with new springs, as I did, it actually took about a day and a half. You need to dismantle the old one. Though has nothing to do with Chamberlain. I bought two and just finished the first. So hope the second goes faster.
Written by a customer while visiting BILT
Customer Rating
5
Easy Install
on August 28, 2024
Posted by: air4sir
The install instructions were very thorough yet brief. The built app is outstanding. The quality of the unit seems sturdy too. Very quiet.
Written by a customer while visiting BILT
Customer Rating
5
This is surprisingly quiet
on August 27, 2024
Posted by: jamieHTX
from Houston, TX
I just installed this so I don't have anything about long term. But my gate opener is a Liftmaster, which is the same company as Chamberlain, and that thing is a tank! I replaced a Genie Model 3055 with this because the wireless signal on it has been trash since I bought it 5 years ago. I would basically be already inside the garage before it detects a signal. I also wanted a backup battery. Once I installed the Chamberlain opener, I chunked that Genie in the trash.
After installation, I was suprised by how quiet it is. Almost dangerous quiet. I'm going to speculate the dogs would not hear the door opening.
My only con to this is that it doesn't come with a keypad. Strange that it's not included.
The install took me about 8 hours. It's 100 degrees outside here in Houston and it's even hotter inside a closed garage. So I would work on it and go back inside to cool off in the A/C.
Pros: battery backup, quiet, reliable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com
Customer Rating
5
Good tutorial, 3D helps a lot!
on August 27, 2024
Posted by: Canny
You need some basic knowledge, but if you follow the tutorial, it shouldn't be a problem to install this unit. I replaced a chain/ gear unit with this belt drive one, so it wasn't a bear bone install.
Good luck!
Good luck!
Written by a customer while visiting BILT
Customer Rating
5
Very quiet and excellent garage door opener
on August 26, 2024
Posted by: Alblal
Install 2nd garage door opener with cam and I'm very happy with the on app installation instructions. The opener is operated super well and quiet.
Written by a customer while visiting BILT
Customer Rating
2
Difficult to pair
on August 19, 2024
Posted by: David garage
from Alta Loma California
Bought a month ago what a mistake difficult to pair customer follow none
Pros: quiet
No, I would not recommend this to a friend.
Response from chamberlain.comBy Social Media, August 20, 2024
Hello, thank you for your review. We are sorry to hear that this product didn't meet your expectations. We will be happy to address any issues or questions you have and find a solution for you right away, so feel free to reach our support team at 800-528-9131 M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. or email us at social@chamberlain.com. Best regards.
Written by a customer while visiting chamberlain.com