Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 Carbon Shield Case - Black
Average customer rating
1.6
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
2
1 Star
20
0%of customers recommend this product.
(
0 out of
7)
Customer Reviews for Samsung - Galaxy Z Fold7 Carbon Shield Case - Black
Customer Rating
1
Dont buy
on August 4, 2025
Posted by: Mike
This thing is basically pointless. Doesnt really protect anything. Edges are totally exposed even with this on, and the whole front of the phone has no protection.
Response from Samsung USBy R&R, August 7, 2025
Hey there Mike,
Designed to complement the unique look of the Galaxy Z Fold7, the Carbon Shield Case provides a sleek, premium feel and solid scratch protection, all in just 0.8 mm thickness. It offers your device reliable security without adding any extra bulk. For the screen, the Anti-Reflecting screen enhances protection while reducing glare. We truly appreciate your review and are grateful to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Designed to complement the unique look of the Galaxy Z Fold7, the Carbon Shield Case provides a sleek, premium feel and solid scratch protection, all in just 0.8 mm thickness. It offers your device reliable security without adding any extra bulk. For the screen, the Anti-Reflecting screen enhances protection while reducing glare. We truly appreciate your review and are grateful to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY 1/2 A CASE !!
on August 1, 2025
Posted by: NOT HAPPY
1/2 a case? WHY ?!?!?! Other cases on SAMSUNG site are FULL CASES for the FOLD 7 !!! Where is my protection for the from screen? and DON'T YOU DARE say to put on the FILM. I don't use FILM - PERIOD - I USE A CASE !!!! I paid for a FULL CASE ! This will not stand somebody needs to fix this. I had to buy the INSURANCE because when the phone gets BROKEN, DUE TO 1/2 a case. YOU WILL GIVE ME A NEW PHONE !!!! NOT HAPPY AT ALL !!!!! AND - who ever designed this case has ZERO CLUE!! Due to the camera sticking out, THE CASE NEEDS FEET. I had to go buy some of those, little rubber numbs, you use on cabinets doors to keep them from slamming shut - just so when the phone is on the table it does bouse around uncontrollably but that does really help when it's wide open because 1/2 the phone not only has no protection but it too needs rubber nubs to lay flat, stable. HORRIBLE!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 4, 2025
Hello There,
Thank you for taking the time to share your experience with your Galaxy Z Fold7 Carbon Shield Case. We have redesigned the cases for the Galaxy Z Fold7 to maintain the slim appearance of the device without adding unnecessary bulk. We are continually learning and improving, so your insights are valuable to us. We constantly evolve our accessories to ensure they are functional, complementary, and durable for their respective devices, with the Galaxy Z Fold7 being a top priority. We appreciate your feedback. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy Z Fold7 Carbon Shield Case. We have redesigned the cases for the Galaxy Z Fold7 to maintain the slim appearance of the device without adding unnecessary bulk. We are continually learning and improving, so your insights are valuable to us. We constantly evolve our accessories to ensure they are functional, complementary, and durable for their respective devices, with the Galaxy Z Fold7 being a top priority. We appreciate your feedback. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
would not get again
on July 29, 2025
Posted by: Mike
Watched video and followed instructions and the protective cover still had a lot of bubbles on the screen that haven't gone away, its been days.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, July 31, 2025
Hi Mike,
Thank you for sharing your experience with your Galaxy Z Fold7 Carbon Shield Case! If you have applied your anti-reflecting film and it is not adhering properly to your device, please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in material and workmanship. Please contact our Samsung support team for further assistance. Thank you for your review. We are happy to have you as part of the Samsung community.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Fold7 Carbon Shield Case! If you have applied your anti-reflecting film and it is not adhering properly to your device, please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in material and workmanship. Please contact our Samsung support team for further assistance. Thank you for your review. We are happy to have you as part of the Samsung community.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
half case only
on July 28, 2025
Posted by: samshungboi
half a case only pretty disappointed with this purchase
Response from Samsung USBy R&R, July 29, 2025
Howdy samshungboi,
We understand your expectations and want to share how the Galaxy Z Fold7 Carbon Shield Case can add a touch of sophistication to your device. It beautifully maintains the sleek look of the Galaxy Z Fold7 while offering excellent rear protection and scratch resistance, all in a super-thin design. Crafted from durable aramid fiber, known for its toughness, the case is both light and resilient. Plus, it includes an Anti-reflecting Film for smooth, responsive use. We truly value your feedback and warmly appreciate you taking the time to share your thoughts. Your insights help us understand how our accessories complement your devices, and they inspire us to keep improving. Thank you for being a valued part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand your expectations and want to share how the Galaxy Z Fold7 Carbon Shield Case can add a touch of sophistication to your device. It beautifully maintains the sleek look of the Galaxy Z Fold7 while offering excellent rear protection and scratch resistance, all in a super-thin design. Crafted from durable aramid fiber, known for its toughness, the case is both light and resilient. Plus, it includes an Anti-reflecting Film for smooth, responsive use. We truly value your feedback and warmly appreciate you taking the time to share your thoughts. Your insights help us understand how our accessories complement your devices, and they inspire us to keep improving. Thank you for being a valued part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
No Front Cover!!!
on July 28, 2025
Posted by: KTPP
from Springfield, VA
Expertise:Intermediate
DO NOT BUY THIS PRODUCT. This product provides only a back cover, not a front cover.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, July 29, 2025
Hi there KTPP,
We recognize your expectations. The Galaxy Z Fold7 Carbon Shield Case is designed to preserve the sleek appearance of the Z Fold7 while offering rear protection and scratch resistance. It is exceptionally slim. The clear protective layer guards against daily wear and tear with the Galaxy Z Fold7 Carbon Case. Its slender and robust design is complemented by the included Anti-reflecting Film, which provides additional front-layer protection while maintaining touch responsiveness. We appreciate your feedback and thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We recognize your expectations. The Galaxy Z Fold7 Carbon Shield Case is designed to preserve the sleek appearance of the Z Fold7 while offering rear protection and scratch resistance. It is exceptionally slim. The clear protective layer guards against daily wear and tear with the Galaxy Z Fold7 Carbon Case. Its slender and robust design is complemented by the included Anti-reflecting Film, which provides additional front-layer protection while maintaining touch responsiveness. We appreciate your feedback and thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
For the price it's theft!
on July 27, 2025
Posted by: NotAvailable
Expertise:Expert
Barely any protection, doesn't protect the front, and even worse, the screen protectors suck! I tried applying both and failed each time. The order you have to follow for the application is confusing, and there was a crease in the middle that wouldn't go away. I spent 20 minutes, and it was a total waste of time. Super frustrating.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, July 29, 2025
Hello there,
Thank you for your feedback on the Galaxy Z Fold Carbon Shield Case. This case highlights the Z Fold7’s premium finish while providing everyday usability and slim, effective protection. It helps safeguard your device while keeping its sleek look, crafted from carbon synthetic aramid to protect the thinnest Fold with a super-slim, durable design. The included Anti-reflecting Film enhances your cover screen experience by increasing durability and clarity. Please see the YouTube video for complete installation instructions. We appreciate your choice of Samsung and value your feedback!
How to apply Anti-reflecting Film | Galaxy Z Fold7 | Samsung
https://www.youtube.com/watch?v=WmWOayoYt7Y
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy Z Fold Carbon Shield Case. This case highlights the Z Fold7’s premium finish while providing everyday usability and slim, effective protection. It helps safeguard your device while keeping its sleek look, crafted from carbon synthetic aramid to protect the thinnest Fold with a super-slim, durable design. The included Anti-reflecting Film enhances your cover screen experience by increasing durability and clarity. Please see the YouTube video for complete installation instructions. We appreciate your choice of Samsung and value your feedback!
How to apply Anti-reflecting Film | Galaxy Z Fold7 | Samsung
https://www.youtube.com/watch?v=WmWOayoYt7Y
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Half protection ripoff!!
on July 26, 2025
Posted by: Cisco
from Arizona
Expertise:Expert
It's only half a case that won't protect the phone. Total ripoff by Samsung!!!!!!!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, July 28, 2025
Good day Cisco,
Thank you so much for sharing your thoughts on the Galaxy Z Fold7 Carbon Shield Case! The open-face design makes it easy to fold and unfold, allowing you to enjoy the device's natural feel while providing extra grip and comfort. It’s incredibly slim yet offers clear protection, guarding against everyday wear and tear. The case is designed to be both thin and durable, and the Anti-reflective Film provides an extra layer of protection on the front, allowing it to respond smoothly to your touch. We really aimed to create an accessory that complements the Galaxy Z Fold7’s design and keeps all its functionality intact. We’re grateful for your feedback and truly appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your thoughts on the Galaxy Z Fold7 Carbon Shield Case! The open-face design makes it easy to fold and unfold, allowing you to enjoy the device's natural feel while providing extra grip and comfort. It’s incredibly slim yet offers clear protection, guarding against everyday wear and tear. The case is designed to be both thin and durable, and the Anti-reflective Film provides an extra layer of protection on the front, allowing it to respond smoothly to your touch. We really aimed to create an accessory that complements the Galaxy Z Fold7’s design and keeps all its functionality intact. We’re grateful for your feedback and truly appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Do not Buy it!!!
on July 26, 2025
Posted by: Ronard23
from PA
Expertise:Expert
I don't think this product should be recommended. It is not safe to protect a highly costly device.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, July 28, 2025
Greetings Ronard23,
We appreciate your insights regarding the Galaxy Z Fold7 Carbon Shield Case. Our objective was to develop a more refined, less cumbersome case that preserves the essence of the foldable design. The Carbon Shield Case for Galaxy Z Fold7 offers protection for your device while maintaining its elegant appearance. Constructed from carbon synthetic aramid, it safeguards the thinnest Fold to date with a super-slim yet highly durable casing. Furthermore, the included Anti-reflective Film enhances the cover screen experience, increasing durability and clarity. We thank you for your feedback and value your participation within the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
vv
We appreciate your insights regarding the Galaxy Z Fold7 Carbon Shield Case. Our objective was to develop a more refined, less cumbersome case that preserves the essence of the foldable design. The Carbon Shield Case for Galaxy Z Fold7 offers protection for your device while maintaining its elegant appearance. Constructed from carbon synthetic aramid, it safeguards the thinnest Fold to date with a super-slim yet highly durable casing. Furthermore, the included Anti-reflective Film enhances the cover screen experience, increasing durability and clarity. We thank you for your feedback and value your participation within the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
vv
Written by a customer while visiting Samsung US