Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 Carbon Shield Case - Black
Average customer rating
1.6
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
2
1 Star
20
0%of customers recommend this product.
(
0 out of
7)
Customer Reviews for Samsung - Galaxy Z Fold7 Carbon Shield Case - Black
Customer Rating
1
DO NOT BUY 1/2 A CASE !!
on August 1, 2025
Posted by: NOT HAPPY
1/2 a case? WHY ?!?!?! Other cases on SAMSUNG site are FULL CASES for the FOLD 7 !!! Where is my protection for the from screen? and DON'T YOU DARE say to put on the FILM. I don't use FILM - PERIOD - I USE A CASE !!!! I paid for a FULL CASE ! This will not stand somebody needs to fix this. I had to buy the INSURANCE because when the phone gets BROKEN, DUE TO 1/2 a case. YOU WILL GIVE ME A NEW PHONE !!!! NOT HAPPY AT ALL !!!!! AND - who ever designed this case has ZERO CLUE!! Due to the camera sticking out, THE CASE NEEDS FEET. I had to go buy some of those, little rubber numbs, you use on cabinets doors to keep them from slamming shut - just so when the phone is on the table it does bouse around uncontrollably but that does really help when it's wide open because 1/2 the phone not only has no protection but it too needs rubber nubs to lay flat, stable. HORRIBLE!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 4, 2025
Hello There,
Thank you for taking the time to share your experience with your Galaxy Z Fold7 Carbon Shield Case. We have redesigned the cases for the Galaxy Z Fold7 to maintain the slim appearance of the device without adding unnecessary bulk. We are continually learning and improving, so your insights are valuable to us. We constantly evolve our accessories to ensure they are functional, complementary, and durable for their respective devices, with the Galaxy Z Fold7 being a top priority. We appreciate your feedback. Thank you for choosing Samsung!
-Ty
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Thank you for taking the time to share your experience with your Galaxy Z Fold7 Carbon Shield Case. We have redesigned the cases for the Galaxy Z Fold7 to maintain the slim appearance of the device without adding unnecessary bulk. We are continually learning and improving, so your insights are valuable to us. We constantly evolve our accessories to ensure they are functional, complementary, and durable for their respective devices, with the Galaxy Z Fold7 being a top priority. We appreciate your feedback. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Worthless. No front cover.
on August 5, 2025
Posted by: Turbo
from Texas
Expertise:Expert
It's only for the back of the phone! It is worthless as a protection.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 12, 2025
Hello, and thank you so much for sharing your thoughts, Turbo! The Galaxy Z Fold7 Carbon Case's premium carbon-style texture isn’t just about its sleek appearance, it also helps resist scratches and wear, keeping your Z Fold7 looking its best from every angle. Your Fold, your style, beautifully powered by Samsung.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Disapointed
on August 8, 2025
Posted by: Sean
They forget to tell you that one of the sides is not protected. Expensive for 1/2 a solution.
Response from Samsung USBy R&R, August 13, 2025
Hey there Sean,
Thanks for the feedback on your Galaxy Z Fold7 Carbon Shield Case. This case is all about staying true to the Fold7’s identity: slim, sleek, and engineered to flex with your lifestyle. Every detail, from the fit to the finish, supports your phone’s design. Appreciate your trust in Samsung. We are happy you are here!
-Ty
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Thanks for the feedback on your Galaxy Z Fold7 Carbon Shield Case. This case is all about staying true to the Fold7’s identity: slim, sleek, and engineered to flex with your lifestyle. Every detail, from the fit to the finish, supports your phone’s design. Appreciate your trust in Samsung. We are happy you are here!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
would not get again
on July 29, 2025
Posted by: Mike
Watched video and followed instructions and the protective cover still had a lot of bubbles on the screen that haven't gone away, its been days.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, July 31, 2025
Hi Mike,
Thank you for sharing your experience with your Galaxy Z Fold7 Carbon Shield Case! If you have applied your anti-reflecting film and it is not adhering properly to your device, please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in material and workmanship. Please contact our Samsung support team for further assistance. Thank you for your review. We are happy to have you as part of the Samsung community.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Thank you for sharing your experience with your Galaxy Z Fold7 Carbon Shield Case! If you have applied your anti-reflecting film and it is not adhering properly to your device, please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in material and workmanship. Please contact our Samsung support team for further assistance. Thank you for your review. We are happy to have you as part of the Samsung community.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Wait, what?!
on August 10, 2025
Posted by: booboo the fool
Samsung, seriously? Why leave the front part of the phone exposed?! What are you guys thinking??
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, August 13, 2025
Hey there!
Whether you’re on the move or keeping things minimal, the Carbon Shield Case provides everyday scratch protection while maintaining the slim profile that makes the Fold7 so iconic. That’s exactly what we aimed for, optimal protection without the bulk! It complements the sleek design of the Galaxy Z Fold7 perfectly. Glad you’re with us on this foldable journey.
-Ty
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Whether you’re on the move or keeping things minimal, the Carbon Shield Case provides everyday scratch protection while maintaining the slim profile that makes the Fold7 so iconic. That’s exactly what we aimed for, optimal protection without the bulk! It complements the sleek design of the Galaxy Z Fold7 perfectly. Glad you’re with us on this foldable journey.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Half case
on August 11, 2025
Posted by: Doeck
from Phoenix
Expertise:Intermediate
Trying to find the other half, only 1/2 case, there is full cases online.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
2
Response from Samsung USBy R&R, August 14, 2025
Howdy Doeck,
The Galaxy Z Fold7 Carbon Shield Case isn’t just about coverage; it’s about celebrating the design of the Galaxy Z Fold7. With aramid strength and an invisibly thin profile, it enhances your phone without hiding it. Thanks for folding into the future with us. We appreciate you for being part of the Samsung community.
-Ty
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The Galaxy Z Fold7 Carbon Shield Case isn’t just about coverage; it’s about celebrating the design of the Galaxy Z Fold7. With aramid strength and an invisibly thin profile, it enhances your phone without hiding it. Thanks for folding into the future with us. We appreciate you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy - Rip off
on July 23, 2025
Posted by: JoeMama
This is not a case, just a slim back cover. No mag-safe. Crazy expensive plastic.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, July 24, 2025
Hey there,
Thank you so much for your feedback on the Galaxy Z Fold7 Carbon Shield Case! We truly appreciate you taking the time to share your thoughts. This phone case embodies our commitment to thoughtful design and effortless functionality. To ensure you enjoy even smoother performance, our Ultra Thin Carbon Shield Case is tailored specifically for the Galaxy Z Fold7, combining impressive strength with a sleek, paper-thin profile. Crafted from aramid, a resilient carbon synthetic fiber, it helps protect your phone from scratches while keeping its stylish look. We’re grateful to have you as part of our journey of innovation. Samsung—built for what’s next!
-Ty
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Thank you so much for your feedback on the Galaxy Z Fold7 Carbon Shield Case! We truly appreciate you taking the time to share your thoughts. This phone case embodies our commitment to thoughtful design and effortless functionality. To ensure you enjoy even smoother performance, our Ultra Thin Carbon Shield Case is tailored specifically for the Galaxy Z Fold7, combining impressive strength with a sleek, paper-thin profile. Crafted from aramid, a resilient carbon synthetic fiber, it helps protect your phone from scratches while keeping its stylish look. We’re grateful to have you as part of our journey of innovation. Samsung—built for what’s next!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
For the price it's theft!
on July 27, 2025
Posted by: NotAvailable
Expertise:Expert
Barely any protection, doesn't protect the front, and even worse, the screen protectors suck! I tried applying both and failed each time. The order you have to follow for the application is confusing, and there was a crease in the middle that wouldn't go away. I spent 20 minutes, and it was a total waste of time. Super frustrating.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, July 29, 2025
Hello there,
Thank you for your feedback on the Galaxy Z Fold Carbon Shield Case. This case highlights the Z Fold7’s premium finish while providing everyday usability and slim, effective protection. It helps safeguard your device while keeping its sleek look, crafted from carbon synthetic aramid to protect the thinnest Fold with a super-slim, durable design. The included Anti-reflecting Film enhances your cover screen experience by increasing durability and clarity. Please see the YouTube video for complete installation instructions. We appreciate your choice of Samsung and value your feedback!
How to apply Anti-reflecting Film | Galaxy Z Fold7 | Samsung
https://www.youtube.com/watch?v=WmWOayoYt7Y
-Ty
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Thank you for your feedback on the Galaxy Z Fold Carbon Shield Case. This case highlights the Z Fold7’s premium finish while providing everyday usability and slim, effective protection. It helps safeguard your device while keeping its sleek look, crafted from carbon synthetic aramid to protect the thinnest Fold with a super-slim, durable design. The included Anti-reflecting Film enhances your cover screen experience by increasing durability and clarity. Please see the YouTube video for complete installation instructions. We appreciate your choice of Samsung and value your feedback!
How to apply Anti-reflecting Film | Galaxy Z Fold7 | Samsung
https://www.youtube.com/watch?v=WmWOayoYt7Y
-Ty
Samsung Support
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Written by a customer while visiting Samsung US