Customer reviews from Kitchen Aid
KitchenAid - 4-Slice Programmable Toaster with Manual High-Lift Lever, 120V - Brushed Stainless Steel
Average customer rating
3.9
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
51
4 Stars
17
3 Stars
12
2 Stars
3
1 Star
15
70%of customers recommend this product.
(
50 out of
71)
Customer Reviews for KitchenAid - 4-Slice Programmable Toaster with Manual High-Lift Lever, 120V - Brushed Stainless Steel
Customer Rating
1
Gone down hill
on March 20, 2025
Posted by: What Happened
from Maine
On our 3rd one. First one the lever on one side would not come up. The second one toasted dark on one slice and none on the other side same for both double sides. Got a 3rd one still only toast on one side. Our previous Kitchen Aid toaster lasted 15 to 20 years worked great. What happened?
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, March 24, 2025
Dear What Happened,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289325481 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289325481 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Good toaster
on March 4, 2025
Posted by: Bobcash
[This review was collected as part of a promotion.] No problems whatsoever. Works as expected. Alert sound good I’d distracted with other things
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Dependable shade control
on February 22, 2025
Posted by: Gin3145
from Los Angeles
[This review was collected as part of a promotion.] We haven’t had it long, but so far we are very happy with it. I wish it came with a tool to safely push stubborn crumbs so they fall to the tray.
Written by a customer while visiting Kitchen Aid
Customer Rating
3
on February 5, 2025
Posted by: Sonia B
[This review was collected as part of a promotion.] I received my new toaster a month ago but it is not as strong as my old kitchenaid toaster. Even setting on number 5, muffins aren't getting enough brownish.
Response from Kitchen AidBy KA Review Team, February 6, 2025
Dear Sonia B,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288190780 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288190780 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Poor quality overall
on January 24, 2025
Posted by: jke1235
from Bluffton, SC
[This review was collected as part of a promotion.] Poor quality - doesn't compare with prior KMT4115 model that we had that finally wore out. The new toaster that I am rating is very lightweight which indicates "cheap" cost cutting decisions. They have a lever to put toast down vs a knob that you could adjust and pop toast up if needed. The lever on this toaster is fixed in place until toasting is complete. The levers don't return consistently to the up position after toasting. What ever happened to the KitchenAid quality. I guess they got rid of the talent and knowledge so the development process has suffered.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, January 27, 2025
Dear jke1235,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287801112 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287801112 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love it
on September 24, 2024
Posted by: Mamasade
from Santa Maria, CA
[This review was collected as part of a promotion.] We’ve had this toaster for maybe 2 months now and we love it. Works great and looks good in our kitchen.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
The appliance looks nice
on September 14, 2024
Posted by: Tinamae10
[This review was collected as part of a promotion.] Great looking toaster but not the best as far as toasting. I haven’t yet used it for bagels but for toast, we leave it on shade number 2, because anything higher seems to burn the edges. It also doesn’t toast evenly, one side looks lighter. My husband thinks it also dries out the bread, maybe because it toasts the bread slowly rather than quick? We own a kitchenaid fridge and dishwasher and we love those, so we thought this would be better.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
It works
on August 6, 2024
Posted by: KitchenAid for life
[This review was collected as part of a promotion.] Have had this toaster before . Old one finally stopped working . Bought another “ brand name “ toaster. That only lasted a few months. Came back to KitchenAid. It actually toasts the roast…..
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid