Customer reviews from Kitchen Aid
KitchenAid - 4 Slice Programmable Toaster, 120 V - Brushed Stainless Steel
Average customer rating
4.8 out of 5
4.8
(109 Reviews)
Open Ratings Snapshot
Rating breakdown 109 reviews
5 Stars
97
4 Stars
5
3 Stars
3
2 Stars
2
1 Star
2
75%of customers recommend this product. 
(
6 out of 8
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - 4 Slice Programmable Toaster, 120 V - Brushed Stainless Steel
Customer Rating
5 out of 5
5
Great, attractive toaster!
on April 15, 2025
Posted by: slimshaidy_5641
[This review was collected as part of a promotion.] I’ve had a really positive experience with this toaster and particularly appreciated its compact size; it wasn’t oversized or heavy, fitting perfectly on my countertop and leaving ample space for other items like my breadbasket and fruit bowl, preventing a cluttered look. Initially, I struggled a bit to figure out how to operate it since I attempted to use it without consulting the manual (I tend to complicate things for myself) and made some assumptions about the buttons. After about ten minutes of frustration, I decided to read the straightforward manual, which helped me understand the functions almost immediately. I highly recommend checking the manual, as the variety of buttons can be a bit confusing at first. I also love the range of shade control options—it allows for light toasting on some days and a darker toast on others, making it perfect for different preferences. Cleaning the toaster is about as challenging as cleaning any toaster; while getting into the small corners can be tricky, it's manageable if you're accustomed to it. The buttons have various symbols, so if you’re new to toasters, those visuals along with the manual should help you get started easily. Of all the toasters I’ve owned, this one ranks as my second favorite—especially since there are times when I prefer using a toaster oven for pocket pita bread. Overall, I would definitely consider buying this as a gift for someone!
Written by a customer while visiting influenster.com
Customer Rating
2 out of 5
2
Don’t buy it
on April 28, 2025
Posted by: SCIENTISTS
[This review was collected as part of a promotion.] Even when I put this on high, it will not brown my toast or English muffin. I have to push it back down every single time I use it. It’s ridiculous. I do not recommend this toaster..
Response from Kitchen AidBy KA Review TeamApril 29, 2025
Dear SCIENTISTS,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290361240 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Love it
on April 2, 2025
Posted by: anjumr1_3356
[This review was collected as part of a promotion.] This KitchenAid 4 slice toaster matches my stainless steel appliances in my kitchen perfectly, so it was a nice addition. I really like that the slots are big enough to put larger pieces of bread and even bagels in there. It toasts evenly and appreciate the two separate settings, so that 2 people can set to their own toast preference.
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
on December 30, 2025
Posted by: Paul Novotny
from Green Bay, WI
We loved the look of the toaster, heavy and well built. But when we toast our bread, the top is always darker that the bottom, although the crispness is all the way through the slice. Also, because the push down lever and the selection lever are close in proximity to each other and are similar in shape, we sometime push down the wrong lever.
Response from Kitchen AidBy KA ReviewsKitchenAidJanuary 2, 2026
Dear Paul Novotny,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374774849 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.

Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Excellent toaster
on January 10, 2026
Posted by: HIgrl06
from Ewa Beach, HI
Excellent toaster and a great addition to my countertop appliances. Very stylish with nice contemporary lines.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
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