Customer Reviews for KitchenAid - K400 1200W 56 oz. Variable 5-Speed BPA-Free Blender with Tamper, Matte Black - Black Matte
Customer Rating
5
on April 1, 2025
Posted by: FLSnowbird
[This review was collected as part of a promotion.] Enjoy the improved power vs. my old machine (never loses circulation) and am surprised at how much I enjoy the programmed cycles.
[This review was collected as part of a promotion.] I originally got this model in candy red, but the motor didn't want to run- even wash cycles were too much effort. So I called in my warranty after finally realizing it wasn't me. New blender works great and I'm making humus and smoothies galore.
[This review was collected as part of a promotion.] I bought this same blender almost 5 years ago. When I had an issue with the pitcher and Kitchen Aid did not have a replacement pitcher, the company sent me a new blender. I am a major fan of a company that goes to length to ensure customer satisfaction.
[This review was collected as part of a promotion.] This blender is everything I hoped it would be. My wife and I are totally satisfied with this purchase. Mixed fruit smoothies are a great way to start the day.
I bought this blender about 3 years ago and I am now on my second Jar. The same problem as before it started leaking at the bottom. They were good about replacing it before but I have spent 2 hours trying to connect with someone to no avail. Their Live Chat never works!!!!!! I may have to throw this out and try another brand.
Response from Kitchen AidBy KA Review Team, January 28, 2025
Dear dsutton, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287806227 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
I've had this blender for over three years now and it had been working great until recently. I've primarily used it to make smoothies or simple soups. The other day, after I was done blending, I noticed small and large pieces of black plastic all throughout my smoothie and it had started to leak through the bottom of the blender jar. It appeared as though the blender had chewed up a chunk of the plastic piece in the bottom of the blender jar. Thank goodness I noticed before consuming! Similar to other reviewers, this blender works great initially but doesn't seem to hold up after a few years, which is disappointing for the price point.
Response from Kitchen AidBy KA Review Team, January 27, 2025
Dear Katie2153, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287787761 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] Upgraded from a more basic KitchenAid blender, which is still going strong, and cannot believe how smoothly this one works -- love the dial, and the power is fab.