Customer Reviews for KitchenAid - K400 1200W 56 oz. Variable 5-Speed BPA-Free Blender with Tamper, Matte Black - Black Matte
Customer Rating
5
Solid Blender
on July 1, 2026
Posted by: Marvin
Solid blender for daily use. Pulverizes frozen fruit easily for smoothies. I hope the plastic container holds up over years of use. Thus far, I am very happy with this purchase.
Blender gifted to me from my mom three years ago for Christmas, now on second jar, it’s leaking again, nasty brown stuff leaking into the motor, and appears to be leaking into my food. I wouldn’t trust using this, and now I’m worried about how long I’ve been consuming whatever chunks of metal and oil have come out of the jar into my food. Avoid this model.
We received this blender for our wedding 4 years ago, and we've used it maybe a combined 10-15 times. We are now planning to throw it out before it starts a fire in our kitchen. When we run it, the motor smells like an electrical fire, and metal shavings shoot out of the motor that have rusted over time. And despite minimal usage, the warranty is expired. While it did work safely, we did enjoy it. But someone spent a lot of money on this for us, and it's now down the drain. This is our 2nd Kitchenaid product from our wedding that has had serious quality issues, so we will be looking for a different brand as a replacement.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, August 18, 2025
Dear fpkk123, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#354503223 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] This was a replacement due to the pitcher leaking after almost 2 years of use. Kitchen Aid couldn’t have been more helpful.
Todo a funcionado muy bien hasta q el vaso empezó a tirar líquido por la parte de abajo , llame a la compañía y ellos me reemplazaron la licuadora completa por q se estaba mojando y estoy muy contenta con la garantía gratuita q ofrecen encuanto a reemplazar el producto con uno nuevo .