Customer reviews from ATT.com
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.2
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
45
4 Stars
4
3 Stars
5
2 Stars
2
1 Star
7
75%of customers recommend this product.
(
40 out of
53)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Posted by: Lea D
from Indiana
Verified Purchase:Yes
The compact and "old school" feel is great. Photos are crisp. Love having all the features and apps easily available. Having a stylus for writing notes and highlighting text would have made it a 5 star review.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: D346
from minnesota
Verified Purchase:Yes
This phone sounds like a good idea but is not user friendly. If the facial recognition doesn’t work, it is a lengthy process to finally get to the point where one can enter the password. If one is switching from an iPhone to the Galaxy, I would not recommend the change. Thankfully, ATT was helpful with an exchange. The process went very smoothly.
No, I would not recommend this to a friend.
By Samsung, May 6, 2026
Hi there D346, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We understand that changing operating systems can come with a bit of a learning curve, and cause frustration as you adjust to the differences. We have an article available online to help you with the facial recognition titled "Use Facial recognition security on a Galaxy phone or tablet". You also have the option to use fingerprint readers to unlock your device and we have an article to help you with this as well titled "Use the fingerprint sensor on your Galaxy phone or tablet". We also have the complete manual and our team of experts available online to assist you with any questions and the discovery of your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: AuntRudy
from Oklahoma
Verified Purchase:Yes
I upgraded from the Flip 4 to the Flip 7 because my Flip 4 started having screen issues. I do love how convenient the Flip phones are to carry, but honestly I’m pretty disappointed with this one. When I put calls on speakerphone, people can barely hear me. The speaker quality and notification sounds are also not as good as my Flip 4. For the price, I expected much better quality. At this point, I’m about ready to just buy a cheap prepaid phone if I can’t get decent call quality.
No, I would not recommend this to a friend.
By Samsung, May 11, 2026
Hi there AuntRudy, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone calls are to you every day, and we would love to help you resolve the frustrations you mention experiencing. We have a few articles available online to assist you at your convenience titled "Speaker not working on Samsung phone" and "Microphone issues with Galaxy phone or tablet". We also have our team of experts available through chat to offer additional assistance for a resolution if this matter continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Julie Weese
Verified Purchase:Yes
It was very easy ordering and receiving my new phone.
Written by a customer while visiting ATT.com
Customer Rating
5
This is the best phone i have ever owned go hard!
on May 12, 2026
Posted by: DrewHunter29
from Cleveland Ohio
Verified Purchase:Yes
I really love this thing lol
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: BZ ANS MZ
from Michigan
Verified Purchase:Yes
My husband and I loves these Samsung Flip7 phones! Exactly what we needed for our life style!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Christy K
from LA
Verified Purchase:Yes
My Mom wanted an upgrade and we did received it in a timely manner. After using the phone for a couple of days; she started getting shocking sensations from the phone and the phone doesn't hold the charge. The battery dies VERY quickly. She will be returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com