Customer reviews from ATT.com
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.3
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
48
4 Stars
4
3 Stars
5
2 Stars
2
1 Star
7
76%of customers recommend this product.
(
42 out of
55)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Posted by: Nancy K2009
from NE Oregon
Verified Purchase:Yes
Really love this phone! It's versatile and I can preview my messages without looking like I'm on my phone. So handy to get alerts quickly.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: SASHAmoo
Verified Purchase:Yes
Love it!! Had the first Flip.
Written by a customer while visiting ATT.com
Posted by: CindyFE
from SC
Verified Purchase:Yes
Perfect size-great camera!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Christy K
from LA
Verified Purchase:Yes
My Mom wanted an upgrade and we did received it in a timely manner. After using the phone for a couple of days; she started getting shocking sensations from the phone and the phone doesn't hold the charge. The battery dies VERY quickly. She will be returning it.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, July 24, 2026
Hi there, Christy!
Thank you for sharing your experience, and we are truly sorry to hear about the shocking sensations and battery issues your mom experienced with her new Galaxy Z Flip7. The safety and satisfaction of our customers are our top priorities, and we regret that this device did not meet our high standards.
If you need further assistance with processing this return or ensuring your mom gets a safe replacement device, please send a direct message to our support teams on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We are ready to look up your details and ensure this is resolved quickly for you.
Thank you for sharing your experience, and we are truly sorry to hear about the shocking sensations and battery issues your mom experienced with her new Galaxy Z Flip7. The safety and satisfaction of our customers are our top priorities, and we regret that this device did not meet our high standards.
If you need further assistance with processing this return or ensuring your mom gets a safe replacement device, please send a direct message to our support teams on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We are ready to look up your details and ensure this is resolved quickly for you.
Written by a customer while visiting ATT.com
Posted by: BZ ANS MZ
from Michigan
Verified Purchase:Yes
My husband and I loves these Samsung Flip7 phones! Exactly what we needed for our life style!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
This is the best phone i have ever owned go hard!
on May 12, 2026
Posted by: DrewHunter29
from Cleveland Ohio
Verified Purchase:Yes
I really love this thing lol
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Julie Weese
Verified Purchase:Yes
It was very easy ordering and receiving my new phone.
Written by a customer while visiting ATT.com
Posted by: AuntRudy
from Oklahoma
Verified Purchase:Yes
I upgraded from the Flip 4 to the Flip 7 because my Flip 4 started having screen issues. I do love how convenient the Flip phones are to carry, but honestly I’m pretty disappointed with this one. When I put calls on speakerphone, people can barely hear me. The speaker quality and notification sounds are also not as good as my Flip 4. For the price, I expected much better quality. At this point, I’m about ready to just buy a cheap prepaid phone if I can’t get decent call quality.
No, I would not recommend this to a friend.
By Samsung, May 11, 2026
Hi there AuntRudy, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone calls are to you every day, and we would love to help you resolve the frustrations you mention experiencing. We have a few articles available online to assist you at your convenience titled "Speaker not working on Samsung phone" and "Microphone issues with Galaxy phone or tablet". We also have our team of experts available through chat to offer additional assistance for a resolution if this matter continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com